which are the taxpayers of Lafayette County. In bringing in new software when he was appointed to the office, Chip replaced the outdated program that was being used. While some of the staff did not like switching from the software because it was new, it was much more efficient than the previous one. The previous software required the vehicle information (year, make, model, series, motor, and other options) to be manually entered to reach the assessed value. The new software was much more efficient as it automatically put in the information based on the vehicle VIN. For Chip, this switch was a "no brainer." The new software is on the state approved vendor list, and allows his employees to be more efficient because information is entered faster, and there is less chance for error since the information is decoded by the VIN. This is a benefit to the public, as their property is more accurately assessed.
4. Motivation may be defined as the …show more content…
A person's personality consists of the stable psychological traits and behavioral attributes that give a person their identity. Part of effectively managing people is figuring out how people are different. Everyone has different personalities and different backgrounds, so a good manager must be able to spot those differences and react to them in an appropriate manner. For Chip, his biggest way of managing his staff is knowing that the entire staff is different and being able to read them. He has several different people on his staff, and each one of them is very different. By being able to read them, he is able to talk and manage them in a way that is best suited for them. This is an example of Chip using emotional intelligence to help him understand his staff. EI is the ability to monitor your and others' feelings and use this information to guide your thinking and actions, which is being empathic to the feelings and emotions of others and using that ability to manage them in a way that benefits them and the