Scenario 7-1: Automating Computer Maintenance and Program Launching

Maria is a busy freelance writer who uses her computer many hours a day to research and write articles for several national magazines and newspapers. Her computer, which runs Windows 7 Professional, must be running at peak performance with little downtime. Maria has little time to devote to computer maintenance tasks. She also uses Internet Explorer 9 and Microsoft Word 2010 every day and would like them to start automatically when Windows starts. Maria asks you for advice how to maintain her computer with relatively little effort, and how to configure her computer to start programs automatically. What do you tell her?

Tell Maria to ensure that Disk Defragmenter is scheduled to run at least once …show more content…
If he has Windows that’s compatible, he can download and run the Microsoft Windows Malicious Software Removal Tool that will perform a full scan of his computer and remove and viruses the tool detects. Rajeem should restart his system and ensure he installs a current antivirus software program on his computer such as Microsoft Security Essentials.

Scenario 7-3: Gathering System Information

In an effort to troubleshoot an issue on a client computer, you posted a message on an online PC support forum. The forum moderator posts a message asking you to list all of the programs that launch at startup on the affected computer. What is the easiest way to provide this information?

On the affected computer, open System Information. Expand the Software Environment category, click the Startup Programs category, select File > Export and then save the file to the desktop or another location that's easy to access. Open the .txt file, highlight all information, copy the information, and then paste the information in a reply to the support forum moderator along with a short message

Scenario 7-4: Distributing Windows Updates Across a