FACULTY OF HOTEL & TOURISM MANAGEMENT
Dear Sir/Madam/Miss,
We are final year students in Bachelor's in Science (Hons) of Tourism Management from University Technology Mara Puncak Alam and currently conducting a research regarding The Issues Faced by Haji Dorani Homestay and Impact to The Operation of Homestay" in order to fulfill my academic requirement for my final year study. The information collected will be used solely for this academic research and will be kept confidential.
Thank you very much for your time and cooperation. I really appreciate the commitment given in completing this questionnaire.

Section 1: Demographic Background
Gender/ Jantina: * Male/ Lelaki * Female/ Perempuan

Age/ Umur: * 18-27 years old/ 18-27 tahun * 28-37 years old/ 28-37 tahun * 38-47 years old/ 38-47 tahun * 48-57 years old/ 48- 57 tahun * Over 58 years old/ Lebih 58 tahun

Are you employed? / Anda bekerja? * Yes/ Ya * No/ Tidak * Others/Lain-lain

Monthly Household Income / Pendapatan Isi Rumah Bulanan: * Below RM 1000 / Bawah RM 1000 * Between RM 1000 - RM 2500 / Antara RM 1000 - RM 2500 * RM 2500 - RM 5000 / Antara RM 2500 - RM 5000 * Above RM 5000 / Lebih RM 5000

Section 2:
Please select the number below that best represents how you feel about your recent homestay programs for each statement.

Strongly Strongly Agree Agree Undecided Disagree Disagree
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Infrastructure

1. The road accessibility is in good condition 1 2 3 4 5

2. The road can be access by bigger transport
e.g Bus & Lorry 1 2 3 4 5

3. The road can be access during rain 1 2 3 4 5

4. Water supply is available 24 hours. 1 2 3 4 5

5. Cleanliness of water supply is assured 1 2 3 4 5

6. Toilet is in the good condition 1 2 3 4 5

Communication

1. I can read and understand second language very well 1 2 3 4 5

2. I can speak and understand second language very well 1 2 3 4 5

3. I can communicate using sign language 1 2 3 4 5 very well.

4. I am able to speak, read and understand
More than 2 languages 1 2 3 4 5 Strongly Strongly Agree Agree Undecided Disagree Disagree
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Work Deficiency

1. There’s are lot of job offering due to this 1 2 3 4 5 homestay programs.

2. There’s no expertise to fill the job vacancy 1 2 3 4 5

3. Many people not interested in operating 1 2 3 4 5 homestay program

Homestay Program Issues

1. The emergence of fake/false homestay 1 2 3 4 5
Deteriorate this homestay program

2. Local people experience culture shock especially young generation 1 2 3 4 5

3. Criminal rate increased during tourist arrivals 1 2 3 4 5