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Nuclear Tube Assembly Room Case

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Submitted By dmaclean26
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Pages 5
Charles MacLean
September 11, 2013
WGB-600
Case Analysis: The Nuclear Tube Room Assembly

Introduction Harvard Business Review case, The Nuclear Tube Assembly Room, is an excellent example of how managing and leading a team effectively can make a substantial difference in terms of results and goals achieved, all the while creating new ambitious expectations for workers. This particular case revolves around Ralph Langley, general foreman of the process department at American Radiotronics Corporation. Within the first 24 months of being promoted to general foreman, Langley has swiftly changed the mentality and efficiency of the workers in the nuclear tube assembly room. He has changed their terrible reputation into one of the most successful units in the department. Langley’s combination of leadership skills and interpersonal skills has identified him as the reason for the recent change. His strong abilities to manage people demonstrate the same abilities shown in Quinn’s Competing Values Model. Throughout this case analysis I plan to examine Langley’s managerial skills based on Quinn’s model.
Quinn’s Competing Values Framework To be able to demonstrate and categorize where Langley fits on Quinn’s competing value framework model we must first understand his model. Quinn’s competing value framework is divided in four models; Human relations model, Open systems model, Rational Goal Model, and Internal Process Model. With each of the models comes along with it two managerial roles. As shown in the case, Langley utilized several of these roles to help lead his subordinates in the assembly room. To better understand, below are specific examples of how Langley managed his workers within Quinn’s different models.
Open Systems Model: Innovator & Broker The organizational effectiveness of the open model system is comprised of adaptability and external

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