...Organizational Behavior and Leadership Infor : An OB review Crabbé Laura Desart Julien Lahdo Symella Léglise Céline Mahoungou Coraline Campoverde Nicolas GEST-S448 Organizational Behavior and Leadership January 2016 Pr. Claudia TOMA Table of content: 1. FACTUAL DESCRIPTION OF THE COMPANY: 4 1.1 GENERAL DESCRIPTION OF THE ORGANIZATION 1.2 IDENTIFIED ISSUE 4 4 2. ORGANIZATIONAL BEHAVIOUR ANALYSIS: 5 2.1 MANAGEMENT LAYERS 2.2 SPAN OF CONTROL 5 5 3. RECOMMENDATIONS: 7 4. BIBLIOGRAPHY: 8 5. APPENDIX: 9 3 1. Factual description of the company: 1.1 General description of the organization Infor is a private software company which aims to become public in the coming years. Their mission is to provide « business applications with last mile functionality and scientific insights for selected industries delivered as a cloud service » (Infor, 2015). The company has been enjoying exponential growth since the end of the financial crisis in the early 2000’s and is today found in 41 countries (A. De Mot, interview, October 9th, 2015). The company has a functional structure focusing on three main functions: software Development and Sales, Maintenance of software and finally, Services. 1.2 Identified issue The...
Words: 3718 - Pages: 15
...Assignment 1: Entrepreneurial Leadership BUS 508 Taura Boykin July 22, 2012 Dr. Ann Pohira-Vieth Assignment 1: Entrepreneurial Leadership Determine How Five Guys’ Philosophy Sets it Apart From Other Fast-food Chains Five Guys follows the philosophy of focusing on a few items, and serving them fresh to order. Five Guys is not your typical fast food chain for a number of reasons, one being that they limit their menu. Five Guys serves burgers made to order, which are fresh and never frozen (Boone & Krutz, 2012). Customers can customize their burger with a choice of 17 free toppings such as ketchup, mustard, and jalapeno peppers. The buns are toasted on a grill for better taste, rather than in a bun toaster. The potatoes for the fries are grown in northern Idaho, and are cooked in peanut oil (Boone & Krutz, 2012). Although they may not have a drive-thru, Five Guys offers a sit down restaurant in a warm, clean environment. Analyze the Original Values for the Start-up Company and How it Remains Strong Today Values of a company play a very important part in establishing a business in today's competitive market. The first Five Guys Burgers and Fries opened in Arlington, Virginia in 1986 by the Murrell family (Five Guys’, 2011). The family opened a carry out burger joint in Arlington, Va., that served hand formed burgers and fresh cut fries cooked in pure peanut oil. The Murrell family wanted to provide good food and to keep it simple. The founder of Five Guys believe...
Words: 1053 - Pages: 5
...brief description/explanation of how you implemented each component of the model. Write 1-2 paragraphs for each component of the model (days-to-repair; interval between breakdowns; lost revenue; putting it together). Days to repair With regards to the days to repair component, it was calculated by using the probability distribution of repair times that was given. This was used along with a set of random numbers based on 100 breakdowns a year. Then, a vlookup was used and the probability distribution per day to come up with the days to repair, which varies based on the random number that excel generates. The random number represents the probability of how many days it would take to repair the copier. Interval between breakdowns The formula is x=4√r1 as espoused by Taylor III (2011)where x equals the weeks between machine breakdowns and r1 equals the random number was used . Here the time between breakdowns component was implemented by taking the formula for elapsed time between the various times the copier would break down. Excel automatically calculated the formula once it was put into it and the breakdowns were calculated based on that information. Lost revenue The lost revenue was calculated by taking the median revenue to be earned in a given day and multiplying this by the calculated days to repair. Since the repair time can vary from 1 to 4 days, we generate four random numbers r1, r2, r3 and r4 between 2000 and 8000. Therefore, it was calculated annually by taking...
Words: 536 - Pages: 3
...Five Guys Burgers and Fries Restaurant Five guys burgers and fries is one of the most successful stories in the United States , they started the business in Arlington, Virginia in 1986. During the time, Jerry Murrel children said, "that they were not going to go to the college", their parents used their college funds and tried to get help from the bank but the bank refused to give them the money for their business, so they opened small hamburger take-out-shop by renting a place nobody else wanted to rent. They found a location that was unfavorable because of the awful location and lack of parking. They called their business " Five guys burgers and fries " regarding to Janie and Jerry Murrel family since they had five sons. They started the business with a simple business plan, it was according to Jerry Murrel's word "sell a really good, juicy burger on a fresh bun , make perfect French fries, don't cut the corner ", they did that although they had to pay high prices for their materials, so they were buying the best meat, using a high quality famous local bakery , using 100 percent peanut oil which cost five time as much as the oil other burger restaurants were using, and buying the potatoes from Northern Idaho where they grow more slowly and because of the weather condition grow solid and tasty in comparison to other restaurants that they buy the regular potatoes from California and Florida; not that the latest two are bad but it is a lot cheaper to buy from those two states...
Words: 1173 - Pages: 5
...Now, imagine the same scenario in the introduction with the girl at the bar. Let’s imagine there are two men interested in this woman. Guy one is a nice guy and is interested in a relationship. He sees her and thinks she is beautiful and wants to get to know her. Guy two sees her and thinks she is hot and is talking to his friends about how hot she is, only focusing on physical attractiveness. All he is curious about is what he is going to have to do to get her to go home with him. Guy two would walk up to the girl and say his cheesy pickup line or whatever hook he tries to use that he probably used on the last 4-5 attractive woman that same night. He would then do whatever he could do and say whatever he has to say, to get this girl to go...
Words: 386 - Pages: 2
...Accounting Information Systems & Processes – ACC00718 Assessment Two. Marks will be awarded for: 1. Understanding and discussion of the topic (30 marks). You are expected to answer each of the questions contained in the assignment. You’re answer should fully address the requirements of each question and be in your own words. Simply restating the contents of the text book, study guide or PowerPoint slides does not show individual understanding of the topic. Your answers should contain enough discussion on the question so as to clearly demonstrate your understanding of the topic area and provide sufficient detail which answers the questions to a satisfactory level. There are no minimum word limits placed on assignment questions, however it is expected that most questions will require between a half page and full page of readable, logical and verifiable information. 2. The extent and depth of research undertaken (-2 marks) Your answers should show wide reading related to the topic question being answered. This would extend beyond the textbook to other texts, newspaper and magazines. Specific resources from the Internet could also be used. Your assignment should also include a Reference List / Bibliography identifying the extent of the research undertaken. Failure to demonstrate extended research or provide a Reference list can result in the loss of up to 2 marks. 3. Presentation: overall look, format (including page breaks between questions), written...
Words: 1173 - Pages: 5
...The Piano Guys The Piano Guys started in a town in Southern Utah called Saint George. Paul Anderson the owner of the store, The Piano Guys tried to think of another way to market pianos to up his sales. Paul started to open a Facebook page and YouTube channel to get people to buy his pianos and gain a high achievement in this business. Paul Imagined to make a videos and having them go viral and having millions of people watching and wanting a piano to buy. Paul ventured out and was a risk taker and thought to himself that he could make a viral video and be the number one music maker in the world which that dream is still progressing but his is getting there right now he is number 12. Jon Schmidt needed a piano for the concert he was doing...
Words: 1215 - Pages: 5
...Determine how Five Guys’ philosophy sets it apart from other fast-food chains. Sell a really good, juicy burger on a fresh bun. Make perfect French fries. Don't cut corners. That's been the business plan since Jerry Murrell and his sons opened their first burger joint in 1986. When they began selling franchises in 2002, the family had just five stores in northern Virginia. Today, there are 570 stores across the U.S. and Canada, with 2009 sales of $483 million. Overseeing the opening of about four new restaurants a week, the Murrells are proof that flipping burgers doesn't have to be a dead-end job. Four years ago, before franchising, Five Guys was just a little family burger operation with five locations and a steady, if cultish following, in Northern Virginia. Today the business is by some estimates heading toward $1 billion in value. Five Guys has 87 locations. Most are in the Washington region, but a hundred more will open along the East Coast this year, and another thousand are being phased in. Each store, the company says, pulls in about $1 million a year. How Janie and Jerry Murrell and their five sons, the Five Guys, so quickly bit into the nation's $58 billion-a-year burger business is a little bit of a burger whodunit. The Murrells can be gregarious, but they are given to moments of silence when asked how their business grew so big. Their success probably includes a combination of ingredients, though: keeping the business strategy simple (sell burgers and fries) while...
Words: 2121 - Pages: 9
...Email Questionnaire for MTV’s Are You The One Name: Sidnie Rae Mason Birthdate: 10/12/1992 Age: 21 Height: 5’1 FT Current Address (with state and city): 103 Summit Place Forest VA, 24551 Email: Srmason@radford.edu Cell Phone: 434-665-4406 Skype Name: sidniemason Relationship status (single, engaged, widowed, married, separated, divorced): SINGLE! Do you have any children? No Do you have a passport? No, but I can get one 1. Where do you currently work? What is your ultimate career goal? I am currently employed as an electronics associate at Wal-Mart, and I work at a Camp Hidden Meadows during the summer as a camp counselor for children ages 7-16. My ultimate career goal is to be able to become a professional child and family counselor. I want to be able to make a difference in people lives and I feel this career goal with help me achieve this dream. 2. Tell us a few interesting or unique facts about yourself (unusual hobbies, personality traits, background, etc): 3. What is the most awesome thing about you as a person? My ability to forgive and have compassion for individuals who have wronged me in anyway is probably my favorite quality about myself. It definitely gets me into trouble when it comes to my heart, but it ultimately makes me a very happy person. I am never one to hold a grudge and I will almost always say sorry first. I just have so much love despite how much heartbreak I have experienced. I feel a lot of sympathy towards everyone I meet...
Words: 2785 - Pages: 12
...The Economics of Five Guys Determine how Five Guys’ philosophy sets it apart from other fast-food chains. “Do good in school or you will end up flipping burgers your whole life!” How many times have kids heard their parents talk like that? Well that has worked out very well for Jerry Murrell and his sons. Jerry Murrell is the founder and owner of the first Five Guys Burgers and Fries. Their business plan includes making the very best burger around, matching that with perfect fries and not cutting any corners in the process. They started in 1986 and in 2002 when they began selling franchises they only had 5 burgers joints. Today there are over 570 of them and annual sales reach the $483 million mark. The Murrells spend their time overseeing the opening of around four new stores each week. And just think your parents said flipping burgers was a dead end job. When Jerry Murrell began franchising he was just a small burger operation with an almost cultish following in Northern Virginia. Today, the business is, by some, estimated heading in the direction of the $1 billion in value mark. Five Guys only has 87 locations. That is 87 cities or areas where their stores are located. Most of these are in the Washington region, but a hundred more are located along the East Coast this year. There are thousand more being phased into the business plan. Each store, the company says, will make around $1 million per year. Jerry and Janie Murrell and their sons are often asked...
Words: 1580 - Pages: 7
...Janie Murrell’s four sons. Soon thereafter Five Guys Burgers and Fries was born. The Murrell family opened the restaurant in Arlington, Virginia in 1986, quickly becoming an institution in the area. From 1986-2001 the Murrell family business went from one location to five in the Washington – DC metropolitan area. In 2003 the Murrell’s decided to give franchise opportunities and have exploded nationally, becoming America’s Fastest Growing Fast-Food Chain. In this analysis I will determine the Five Guys philosophy and differentiating factors from its competitors. I will also analyze the firm’s original values, and other factors that have contributed to its explosive success as a start-up and over the last 10 years. The Philosophy and Original Values The philosophy of Five Guys Burgers and Fries has been to “sell a really good, juicy burger on a fresh bun. Make perfect French fries. Don't cut corners. (Welch)” Five guys competes in what is known as the fast-casual restaurant market. This is a mix of the traditional fast-food / quick service restaurant like McDonalds and more casual dining entities such as Applebees. By focusing on quality as a primary driver rather than speed it creates a sub-set within the restaurant industry. Five Guys has a very a limited menu and focuses its attention towards creating the highest quality burgers and fries at a reasonable price point. Jerry Murrell, founder, chief executive and father of the “Five Guys” is committed to nothing less than the best...
Words: 1334 - Pages: 6
...the transactions detailed in the note. The investigation led to James Guy, manager of a North Queensland branch office and a trusted 14-year employee who had once worked as one of the bank’s internal auditors. Guy was charged with embezzling $1.83 million from the bank using 67 phony loans taken out over a three-year period. Court documents revealed that the bogus loans were 90-day notes requiring no collateral and ranging in amount from $10,000 to $63,500. Guy originated the loans; when each one matured, he would take out a new loan, or rewrite the old one, to pay the principal and interest due. Some loans had been rewritten five or six times. The 67 loans were taken out by Guy in five names, including his wife’s maiden name, his father’s name, and the names of two friends. These people denied receiving stolen funds or knowing anything about the embezzlement. The fifth name was James Vane, who police said did not exist. The Social Security number on Vane’s loan application was issued to a female, and the phone number belonged to a North Queensland auto dealer. Lucy Fraser, a customer service representative who consigned the cheques, said Guy was her supervisor and she thought nothing was wrong with the cheques, though she did not know any of the people. Marcia Price, head teller, told police she cashed cheques for Guy made out to four of the five persons. Asked whether she gave the money to Guy when he gave her cheques to cash, she answered, “Not all of the time...
Words: 873 - Pages: 4
...Assignment 1: Entrepreneurial Leadership This assignment will discuss the successful steps that the owners of the Five Guys Burgers and Fries have been able to accomplish due to the simple business plan that was put into place prior to opening their restaurant. We will see that the basic human principles about how we should treat others; will also allow a company to become successful. The success that has been possible for this hamburger and fries restaurant could have easily failed against the big name restaurants known for burger and fries, such as, McDonalds, Burger King, Checkers and Sonics. However, the company is has become a great success even through a tough economic recession. In this assignment, topics such as their philosophy sets them apart from other fast food restaurants, the original values of the company, three factors that have contributed to their success and external markets and how ethical and societal practices that they provide for their customers and employees. The Murrell family was a close knit family who supported their two sons who decided not to attend college after their graduation from high school. They had dreams of owning their own family restaurant. Their parents invested the money that they had been saving over the years and allowed them to begin their first business. Although they were not sure if the business would be a success or a failure, they were supportive of their sons ideas and dreams with the hamburger restaurant allowed them the...
Words: 3563 - Pages: 15
...Why Not Burgers and Fries? | Successful Leadership and Entrepreneurship of Five Guys Burgers and Fries | | | | 10/28/2012 | Assignment 1: Entrepreneurial Leadership Contemporary Business Abstract This paper will analyze the business Five Guys Burgers and Fries to determine what has made this business and franchises successful. Five Guys operates in the food service industry and is among the top profitable franchises that offers a simple menu of burgers and fries as its main product. Five Guys’ is a family owned business that started in Arlington, VA that over time became one of the most popular places for fast food that did not require any marketing strategy to be a well-known place to eat. Five Guys’ prides itself of being such a simple company offering the best burgers and fries for a low-cost. Also, the business maintains a sense of integrity and ethics that continues to drive the business profits and keeps customers coming back for more of the burgers and fries. History There are plenty of restaurants available for quick choices of food and also price; one company has improved over time with being number one for a simple hamburger and fries combo. This company, Five Guys Burgers and Fries, are well known in the United States as a fast growing company that started from humble beginnings. The Murrell family, which consists of Janie and Jerry and their five (5) sons, help run the business from the beginning in Arlington...
Words: 1895 - Pages: 8
...Entrepreneurial Leadership BUS508 25 July 2013 Determine how Five Guys’ philosophy sets it apart from other fast-food chains. “Do you want to flip burgers your whole life!” How many times has a parent said this? Even though this is usually said out of sarcasm this line of work has been very good for the Murrells. The founder and owner of Five Guys Burgers and Fries Jerry Murrell started with a business plan of keeping their business limited and simple and sticking by his philosophy of providing a quality product at a reasonable price in a clean environment. Five guys spends the most out of its competers to product a quality product. When Jerry Murrell began franchising he was just a small burger operation with an almost cultish following in Northern Virginia. Today, the business is, by some, estimated heading in the direction of the $1 billion in value mark. Analyze the original values of the start-up company and how it remains strong today. During the early years the Murrells’ worked long and hard to prefect their product. And to this day Five Guys serves up made-to-order burgers with beef that’s never frozen and absurdly large servings of hand-cut fries. Murrell stated that each topping was a family decision and something that was taken very serious. Having accomplished creating a successful product the Murrells now focus on maintaining this quality by paying attention to detail. One way that the Murrells ensure that the product quality is maintained is by writing...
Words: 869 - Pages: 4
