...A Journey of Continuous Caring The butterfly on the front cover symbolises the transformation that KPJ has undergone in its colourful and exciting corporate journey. A butterfly does not begin as such, but must evolve and transform in order to reach its true potential. Like the butterfly, KPJ has gone through various phases on its transformational journey. From the formative stage, strengthening stage to consolidation phase and now the transformation stage, KPJ is transforming into a regional leader in healthcare management and services. A butterfly continuously journeys from flower to flower, and KPJ journeys from location to location, and strength to strength. Along the journey, it creates a legacy of warmth and caring, wellness and healing. KPJ has taken the journey from Johor to Kuala Lumpur to Ipoh, on to other states of Malaysia and further and beyond, to the other parts of the world. Along the way, KPJ has established its hospitals with similar commitment, providing the best of healthcare services. All these are the result of the Journey of Continuous Caring taken by its committed team made up of professional managers, doctors, nurses, support staff and stakeholders in line with its Vision and Mission. KPJ CARES For the last 27 years, KPJ has remained as an organisation with a heart touching the lives of many people. Embracing Corporate Responsibility (CR) throughout KPJ’s business has been the hallmark of its services. Professional managers, doctors, nurses, support...
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...1.0 INTRODUCTION Health care can be defined as the maintaining and restoration of health by the treatment and prevention of disease especially by trained and licensed professionals such as in medicine, dentistry, clinical psychology, and public health. Besides that, health care also the services are provided to people or communities by agents of the health services or professions for the purpose of promoting, maintaining, monitoring, or restoring health. According to the Institute of Medicine, they defines health care quality as the extent to which health services provided to individuals and patient populations improve desired health outcomes. The care should be based on the strongest clinical evidence and provided in a technically and culturally competent manner with good communication and shared decision making. While dementia or senile are often synonymous with the elderly. Senile is a condition in which the brain has decreased, causing a decline in memory of a patient with severe and cannot even take care of you. Dementia or senile is a disease and not alarmed foreign to the Malay community, since time immemorial have been recorded by type as Munshi Abdullah, in his famous book. It usually only pose problems to a family member when the disease came too early from the age norm. If the patient began suffering from dementia when he reached 80 years were normal and not a problem. But if the patient was only 60 years old, is suffering from dementia, so it is very stressful for...
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...Business in Creative Economy with the Growing Impact of AEC: ASEAN Economic Community Waralak V. Siricharoen, Nattanun Siricharoen Organizational Preparation for the Asean Economic Community Associate Professor Thongtippha Viriyapan THAI SKILLED LABOR AND THE AEC An Analysis of “Competitive Potential of Skilled Labor in the Service Sector Free Opening under the ASEAN Economic Community (AEC)” Contents June-August 2012 3 4 9 16 Editor's Memo Arbitration in Thailand 04 14 Thailand’s Brand Image 16 Doing Business in Creative Economy with the Growing Impact of AEC: ASEAN Economic Community 21 Organizational Preparation for the Asean Economic Community 2 www.facebook.com/ThailandEcoReview Thai Skilled Labor And the AEC An Analysis of “Competitive Potential of Skilled Labor in the Service Sector Free Opening under the ASEAN Economic Community (AEC)” 09 21 Editor's Memo “Seven Thai Professionals … How They Will Compete When We Enter the AEC?” In a relatively short time, Thailand will have a free flow labor with the other ASEAN member countries. The ten nations of ASEAN have prepared the Mutual Recognition Arrangements (MRA), which specify the basic qualifications for seven groups of professionals to work freely in each other’s countries. These groups are Engineering Services, Architectural Services, Surveying Qualifications, Medical Practitioners, Dental Practitioners, Nursing Services and Accountancy ...
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...THE VALUE OF ANALYTICAL TOOLS IN COMPETITIVE ANALYSIS: HOME NURSING PROVIDERS ABSTRACT In business, analytics tool is a fast emergent field and there are many tools obtainable in the market to serve the essential needs of organizations. Analytical tools are used to help managers in making clear decision on the outcome of their findings enabling a shift in how businesses support operational decisions: from intuition to data-driven. Thus, analytics tools enable businesses to make better, more informed decisions and compete more successfully. In today’s global business environment, managers require the latest analytical and decision-support tools to cope with market complexity, regulatory change and pervasive uncertainty. For companies, the most valuable tools are those woven into the fabric of day-to-day business activities: forecasting trends, sizing markets, benchmarking practices, assessing risks, and quantifying results. INTRODUCTION Strategic analysis as an independent object of scientific study has been dealt with but insufficiently (Vaitkevičius et al., 2002). It has been reviewed, however, by comparatively numerous authors. It may be stated that some authors assigned more functions to strategic analysis (Lindblom, 1959); Cyert and March, 1963; Hammeresh et al., 1978; Porter, 1980; Stoner and Fry, 1987; Johnson and Scholes, 1993; Rowe et al., 1994; Grant, 1998; Peel et al., 1996; Godet, 2000; Barnes, 2002; Analoui and Karami, 2003; Eng, 2004; McNamee et al...
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...“… decisive action requires nothing less than a remaking of Malaysia Inc…” “The Government would like to see Khazanah emerge as one of the biggest and most dynamic investment houses in the region… emerge stronger, more nimble and able to create more value” Tun Abdullah Ahmad Badawi, Chairman of Khazanah Nasional 14 May 2004 Briefing for SCIC’S “EFFECTIVE MANAGEMENT OF STATE ASSETS & CAPITAL - INTERNATIONAL EXPERIENCES & PRACTICES IN VIETNAM” CONFERENCE 21 April 2009 Who We Are and Our Role investment arm, entrusted to manage the commercial assets held by the government, and to undertake strategic investments in new industries and geographies. shareholder value creation, efficiency gains and enhance corporate governance in companies controlled by the government, commonly known as Government-Linked Companies, or GLCs. Khazanah is set up as a company, and has a nine-member board comprising representatives from both the public and private sectors. Khazanah is also the key agency mandated to drive Khazanah is Malaysia’s strategic Prime Minister & Finance Minister Razak sits on the Board of Khazanah. Mohd Najib Tun Abdul Khazanah’s management team is headed by Managing Director Azman Mokhtar and the team comprises of professionals with backgrounds and experience in investments, finance and consulting. 1 Our Mandate Leading strategic investment house that creates sustainable value for a globally competitive Malaysia Accomplish Strategic Vision and Mission ...
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...JADUAL PEPERIKSAAN AKHIR SEMESTER MEI 2014 BAGI PROGRAM SARJANA MUDA DAN DIPLOMA TARIKH/HARI SESI MASA KOD KURSUS ABKF1303 HBCL3403_V2 HBEL3103 HBHE1103 HBIS4203 HBME2103 HBML4403 HBPE3403 HBSE4103 OUMM2103 SBEM2103 BBSB4103 CBAM2104 CBEC3503 CBEC4203 EBPM3203 HBEM2403 HBHE1203 HBMT4403 SBMA4603 SBSP4703 SBST2503 BBAP2103 HBEF1403 HBML4103 HBMT4203 HBSE4303 HBTL3103 HBTL4303 SBEM3103 SBMA4303 SBSC3403 CBOP3103 EBEC3103 EBXC4103 EDXC3103 HBAE3103 HBAE3303 HBEL1203 HBEL4403 HBHE3203 HBIS3203_V2 HBLS3303 HBML1103 HBSC3103_V2 OUMM3203 SBMA1603 ABCG4203 BBCM4103 BBUS2103 BDOE4103 CDCT2203 HBEF2203 HBME3103 HBMT1203_V2 HBMT4303 SBSM4203 XBFS4103 BBFB3103 CBDT3203 CBSR4103 EBMC3103 EDTQ2103 HBEF2303 NBHS1103 SBSE4303 SBSP4203 NAMA KURSUS INTERNATIONAL RELATIONS TATABAHASA BAHASA CINA KUNO TEACHING OF WRITING PENGENALAN PENDIDIKAN KESIHATAN PENDIDIKAN ISLAM: TINGKATAN 4 PENDIDIKAN MORAL : TAHUN 2 KOMPETENSI DALAM BAHASA MELAYU PENGURUSAN SUKAN DALAM PENDIDIKAN JASMANI REKREASI UNTUK PENDIDIKAN KHAS ENTREPRENEURSHIP CURRICULUM PLANNING IN MATHEMATICS EDUCATION CROSS CULTURAL MANAGEMENT MULTIMEDIA ADVERTISING ELEMENTS OF DATA WAREHOUSING CUSTOMER RELATIONSHIP MANAGEMENT PROJECT SCHEDULING AND CONTROL CONFLICT MANAGEMENT IN STUDENT AFFAIRS PEDAGOGI PENDIDIKAN KESIHATAN TEACHING MATHEMATICS IN FORM SIX NUMERICAL METHODS EXERCISE METHODOLOGIES STATISTICAL METHODS MANAGEMENT ACCOUNTING SENI DALAM PENDIDIKAN SEJARAH PERKEMBANGAN BAHASA MELAYU TEACHING MATHEMATICS IN FORM FOUR PENGENALAN BAHASA...
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...The current issue and full text archive of this journal is available at www.emeraldinsight.com/0265-671X.htm IJQRM 24,1 Does TQM influence employees’ job satisfaction? An empirical case analysis 62 Keng Boon Ooi Multimedia University, Malaysia, Cyberjaya, Malaysia Received May 2005 Revised September 2005 Nooh Abu Bakar Business and Advanced Technology Centre (BATC), University of Technology, Malaysia (UTM), Kuala Lumpur, Malaysia Veeri Arumugam School of Management, University Science, Malaysia (USM), Penang, Malaysia, and Lorraine Vellapan and Alex Kim Yin Loke Carsem (M) Sdn Bhd, Ipoh, Malaysia Abstract Purpose – This paper seeks to examine employees’ perceptions of TQM practices and its impact on job satisfaction within a large Malaysian outsourced semiconductor assembly and test (OSAT) organization. Despite extensive research on TQM practices, none examines this scope of investigative study. Therefore, the proposed model was developed with the intention of examining this relationship. Design/methodology/approach – Original research using self-completed questionnaires, distributed to all staff within this organization, is thoroughly reported. The study sample consisted of 230 employees, resulting in a response rate of 76.6 percent. A questionnaire developed by Wright and Cropanzana was used for ascertaining the level of overall job satisfaction. Data were analyzed by employing correlation and multiple regression analysis. Findings – The results revealed that teamwork, organizational...
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...A HIGH-TECH, LOW EMPLOYMENT FUTURE IN THE MANUFACTURING SECTOR – A CORRECT CONCLUSION? A paper contributed by Asif Ibrahim Director, Dhaka Chamber of Commerce and Industry Managing Director, Newage Garments Ltd Bangladesh 1. Is the combination of (i) the “Chinese monopoly” on the low cost manufacturing and (ii) the increased automation with manufacturing industries likely to limit the scope available to developing and transition economies for reducing poverty through employment generation in the manufacturing sector? Automation usually implies an entrepreneur’s effort to cut down cost in the long run by leaning more towards the fixed costs of owning machineries rather than generating more variable costs in human resource employment. Having said this, automation and employment generation then stand at paradoxical ends of the factors of production. Can we not, thus, easily surmise from this that automation in the manufacturing industry may help reduce poverty in a country such as ours through increased production, but probably not employment generation? A country such as Bangladesh, developing and with one abundant source of production being its labor force, may not be able to sustain the blow that may be rendered by flooding its manufacturing industry with high-tech machineries. Such a step would mean that manual labor would be replaced by low-cost but machine-oriented methods of production. Yet, it is not only our labor market that would suffer if manufacturers of our country...
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...Introduction Q-Q Food Retail Sdn Bhd is selling the Dried Meat product in Malaysia. Brand of this company is called “Oloiya”. It is the first selling dried meat products in Asia. The company total has 30 stores in Nationwide. Q-Q Food Retail Sdn Bhd only had 6 stores are under the company name, and other is the agents. Q-Q Foods Retail Sdn Bhd highest sales in period Chinese New Year. The companies also have other product such as Meat Floss Bread and Local Deli. The vision of this company “To spread the heritage of giving, receiving and enjoying dried meat by making our products and services available in every Chinatown in the world.” This company had 2 missions. The first mission, to seriously improving the quality of our products and services through innovation. The second, to train our staff to work and serve with the heart so our consumers are satisfied with every encounter they have with the Oloiya brand. Other of the mission and vision, the belief of this company is Heritage, Innovation, and Sharing. Based on this belief the company has a charity organization, KCK Shares to involve in charity work. PEST Analysis Political Consideration of the Oloiya is based on Malaysia Legal and tradition pig is Non-Halal food, since the company cannot get the profit on Malay race and QQFR have to try to do export sales to overseas, but has the legal problem the company had to abandon the idea. In taxation, income tax will deduct on the profit since the company will get less profit on...
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...Determinants of Banking Instability in Malaysia Final Year Project Proposal – April 2015 Submitted By: Name & Roll Number Submitted To: Supervisor’s Name: This proposal is submitted to SEGi UNIVERSITY on 10/04/15, in partial fulfillment of the requirement for the degree BBM. EXCLUSIVE RIGHTS ALL RIGHTS RESERVED. No part of this paper may be reproduced, stored in a retrieval system or transmitted in any form or by any means without the prior consent of the author. DECLARATION I hereby declare that: * This undergraduate research project is the end result of my own work / research and that due acknowledgement has been given in the references. * No portion of this research project has been submitted in support of any application for any other degree or qualification of this or any other university. * The word count of this research proposal is 10,276 words. Name of the Student Signature Date ACKNOWLEDEMENTS I would like to thank my Final year project’s supervisor [NAME], who has been an inspiration and provided me information regarding banking instability, which proved to be very useful in completing this project. I also appreciate the hard work and efforts of my friends and former colleagues who has provided me with useful information / data which helped me choose this topic. PREFACE This research paper is submitted in partial fulfillment of the requirement for Bachelor of Business Administration (HONS)...
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...| Contents | Page | 1.0 | Executive Summary | 1 | 2.0 | Marketing Aspect of the Disease / Product Function | 2-3 | | 2.1 | Definition (ICD code) | | | 2.2 | Epidemiology | | | 2.3 | Diagnosis | | | 2.4 | Treatment | | | 2.2 | Environmental factors | | 3.0 | Product Background | 3-4 | 4.0 | Target Market | 4-5 | | 4.1 | Market Definition | | | 4.2 | Current Market Value | | | 4.3 | Market Potential | | | 4.4 | Social and Regulatory Aspects | | | 4.5 | Market Research Results | | 5.0 | Competitive Environment | 5-7 | | 5.1 | Competing Product and Product Revenues | | | 5.2 | Companies and Relevant Portfolios | | | 5.3 | Marketing And Sales Activities | | 6.0 | SWOT Analysis | 7-8 | | 6.1 | Internal Strength | | | 6.2 | Internal Weaknesses | | | 6.3 | External Opportunities | | | 6.1 | External Threats | | 7.0 | Commercial Goals and Financial Forecast | 8-10 | | 7.1 | Qualitative Objectives | | | 7.2 | Quantitative Objectives | | 8.0 | Budget : Planned Marketing & Sales Investment | 10-11 | 9.0 | Product story and Unique Selling Proposition | 11 | 10.0 | Branding Guidelines – Logo, Colours, Layout and Typography | 12 | 11.012.0 | Target groupsInternal Communication Program | 12-13 13-14 | 13.0 | External Communication | 14-15 | 14.015.0 | PackagingPricing Strategy | 15-16 16-17 | 16.017.018.0 | Cooperation and strategic alliances Life Cycle Management Key Success...
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...Determinants of Critical Success Factors of Quality Management in Higher Education Institutions in Morocco Using DELPHI method by: Youssef Loutfi Supervised by: Dr. Abderrahman Hassi Thesis Presented to the Faculty of the Graduate School of Business Administration Al Akhawayn University In Partial Fulfillment of the Requirements for Master of Business Administration Al Akhawayn University Summer 2014 iii Dedication In conducting this process, I would like mention people to whom this work is dedicated. To my parents, Habiba Hamdi and Abdessamd Loutfi, who instilled in me very young the thirst for knowledge and determination. Your values, your humility and generosity have always guided me and represent what I most admire in a human being. Here I take a special place to celebrate the sacrifices you have made to educate us and to enable us to follow our dreams. Thank you dear parents for this unique feeling of success and excellence, thank you to support me when I doubted especially you believed in this dream despite all the sacrifices it required. Thank you to believe in this project, our project. To my sister and brother, Ijlal and Ahmad Amine. Thank you for your patience and your great sense of humor. To Sofia, my treasure. My apologies for any breach of my duties. You have come to accept my frequent absences and my moods. Thank you Sofia. To Mr. Hassi Abderahman, you felt my ambition, you have believed in me and you opened the doors of knowledge. To...
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...Better financial solutions should be developed in order to overcome the issues identified, thus, continue in balancing the demand and delivery of infrastructure in a country for the quality of life of its people. 2.8 Summary Infrastructure in nature is a very complex project to manage compared to another type of construction such as housing. Due to its importance to accelerate the development and economic growth of a country, Malaysian Government has put a serious commitment to deliver infrastructure efficiently and the financing is the important element in the delivery of infrastructure development project. So, in the following chapter, the project financing of infrastructure will be explored in...
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...Executive summary The research report strives to carry out an investigation to gain an understanding about cultural differences in workplace, the impact, and the preventions in the context of Singapore. The focus will be employees on Singapore work environment. Cullen & Praveen (2014) explains culture as the characteristics of a particular group of people, defined by everything from language, religion, cuisine, social habits, music and arts etc. Nick (2012) points out that in Southeast Asia, Singapore has become a newly industrialized nation, which was hailed as a great economic success during the last 2 decades and the countries traditions of its culture still play a major role in business activities. While Stanton & Nankervis (2011) argues that the national culture of Singapore is high in power distance and this has lead the superiors and subordinates treat each other as unequals in the country. Singapore has also been called is also called a “nanny state’ by Nick (2012), because it is a work culture in which people are supposed to do exactly what they are told and there is no decentralisation or any opportunity for lower level employees to make suggestions. The research used both primary and secondary data collection method to collect information about the question at hand. Research found that Clearly the problem of conflicts due to culture is prevailing both in work conditions and everyday life in Singapore. These have huge implications for the businesses, especially...
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...Human Resource Development Review http://hrd.sagepub.com/ Workplace Commitment: A Conceptual Model Developed From Integrative Review of the Research Sandra L. Fornes, Tonette S. Rocco and Karen K. Wollard Human Resource Development Review 2008 7: 339 originally published online 30 June 2008 DOI: 10.1177/1534484308318760 The online version of this article can be found at: http://hrd.sagepub.com/content/7/3/339 Published by: http://www.sagepublications.com On behalf of: Academy of Human Resource Development Additional services and information for Human Resource Development Review can be found at: Email Alerts: http://hrd.sagepub.com/cgi/alerts Subscriptions: http://hrd.sagepub.com/subscriptions Reprints: http://www.sagepub.com/journalsReprints.nav Permissions: http://www.sagepub.com/journalsPermissions.nav Citations: http://hrd.sagepub.com/content/7/3/339.refs.html Downloaded from hrd.sagepub.com at I-894 Ecole Superieure on February 6, 2013 >> Version of Record - Aug 18, 2008 OnlineFirst Version of Record - Jun 30, 2008 What is This? Downloaded from hrd.sagepub.com at I-894 Ecole Superieure on February 6, 2013 Workplace Commitment: A Conceptual Model Developed From Integrative Review of the Research SANDRA L. FORNES Hidden Angel Foundation, Inc. TONETTE S. ROCCO Florida International University KAREN K. WOLLARD Kelly, Wollard & Associates This article investigates the previous research and theories of workplace commitment using content analysis and concept mapping. It...
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