...Diploma in H&SC | |Unit T2itle |Developing Effective Communication in Health and Social Care | |Level |3 | |Part Unit | |Whole Unit |Yes | |Assessor | | |Start Date | |Task Introduction | |You are a researcher within the Health and Social Care Department, they are currently reviewing the way that they communicate, both within the department, | |with other professionals, other agencies, clients and each other. They have asked you to conduct further research on the role of effective communication in | |health and social care. The research is based on number of practical and theoretical aspects, which combines essay type questions...
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...[pic] |Edexcel BTEC Level 4 and 5 Higher Nationals in Health |Unit Code |Date Issued: | |and Social Care (QCF) |12 |5 May 2014 | |Unit Title: Physiological Principles of Health and |Student ID No.: |Date of final Submission: | |Social Care Organisation |P1013160 |02 August 2014 | |Assessors: Physiology teaching team. |Internal Verifier Name: Mr Hasa Ram | Human body contains 10 major systems which are responsible of correct function of the body where, the systems are supported by organs which help them to work in perfect harmony. LO1 1.1 Circulatory system: This system is supported by a system of tubes in major organs like heart, lymphatic, blood and blood vessels, by them the body receives all-important ingredients throughout the body and back again. Respiratory system: Is a breathing system where the lungs, diaphragm and airways play the main role in body. The supply of oxygen is transported to the body by breathing in and out and facilitating gas exchange. Digestive system: In this system body stimulate reaction in physical...
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...QUALIFICATION HANDBOOK Level 5 Diploma in Leadership for Health and Social Care and Children and Young People’s Services (England) (3978-51/52/53/54/55/56) December 2011 Version 3.1 (February 2012) Qualification at a glance Subject area City & Guilds number Age group approved Entry requirements Assessment Fast track Level 5 Diploma in Leadership for Health and Social Care and Children and Young People’s Services (England) 3978 19+ There are no entry requirements Portfolio of Evidence, Practical Demonstration/Assignment. Automatic approval is available for centres offering the 3172 Level 4 NVQ in Health and Social Care – Adults 100/4794/3 and the 3078 Level 4 NVQ in Leadership and Management for Care Services 500/4105/8 Learner logbook and Smartscreen Consult the Walled Garden/Online Catalogue for last dates City & Guilds number 3978-51 Accreditation number 600/0573/7 Support materials Registration and certification Title and level Level 5 Diploma in Leadership for Health and Social Care and Children and Young People’s Services (Children and Young People’s Residential Management) Level 5 Diploma in Leadership for Health and Social Care and Children and Young People’s Services (Children and Young People’s Management) Level 5 Diploma in Leadership for Health and Social Care and Children and Young People’s Services (Children and Young People’s Advanced Practice) Level 5 Diploma in Leadership for Health and Social Care and Children and Young People’s Services (Adults’...
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...Unit one: Principles of personal responsibilities and working in a business environment Assessment You should use this file to complete your Assessment. The first thing you need to do is save a copy of this document, either onto your computer or a disk Then work through your Assessment, remembering to save your work regularly When you’ve finished, print out a copy to keep for reference Then, go to www.vision2learn.com and send your completed Assessment to your tutor via your My Study area – make sure it is clearly marked with your name, the course title and the Unit and Assessment number. Please note that this Assessment document has 15 pages and is made up of 7 Sections. Name: Fay Brotherston Section 1: Rights and responsibilities at work This section will help you to evidence Learning Outcome 1: Know the employment rights and responsibilities of the employee and employer Learning objective | Place in Assessment | 1.1 Identify the main points of contracts of employment | Question 1 Page 1 | 1.2 Identify the main points of legislation affecting employers and employees | Question 2 Page 2 | 1.3 Identify where to find information on employment rights and responsibilities both internally and externally | Question 3 Page 3 | 1.4 Describe how representative bodies can support the employee | Question 4 Page 3 | 1.5 Identify employer and employee responsibilities for equality and diversity in a business...
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...Unit 2 Background information: The service user I have chosen to base my coursework on is called Jordon Hill. He is three years old and is an only child. Both his parents work therefore he attends Childs play nursery. Although Jordon’s parents are busy with work, they both try to spend as much time as a family together as possible for example family dinners, and Saturday night movies. Jordon looks forward to these quality times, as he knows his parents are mostly busy. Jordon likes to play with his parents but understands when they are busy. He loves to play with his bike in the garden, and also the trampoline. He also enjoys his favourite blue toy car and his building blocks. Jordon’s hobby is playing football with his father. Jordon does not suffer from any medical issues or diseases; however he is allergic to egg which means that the nursery cook and staff need to ensure that they are extra careful with what they feed him. Overall this isn’t a great concern and other than that he is a healthy boy. Task 1: 1. Education through play: Schools & nurseries offer a wide range of services in order to stimulate the children. It also gives them a chance to interact with others whilst learning and gaining new skills. The most important and one of the main services is education through play. From my experience at Childs Play Nursery which we visited as a school trip, I found out that for young children to enjoy learning they have to physically engage in the activities...
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...COMMUNICATION IN HEALTH AND SOCIAL CARE Name: Institution Affiliation: Instructor’s Name: Date of Submission: Table of Contents Introduction 4 Task 1 4 LO1 Be able to explore how communication skills are used in health and social care 4 1.1 Explain one relevant theory of communication to health and social care context 4 1.2 Explain types of communication skills used in health and social care context 5 1.3 Discuss methods of dealing with inappropriate interpersonal communication between individuals in health and social care setting 7 1.4 Analyze strategies such as Braille for the visually impaired to support users of health and social care services with specific communication needs 8 Task 2 9 LO2 Understand how various factors influence the communication process in health and social care 9 2.1 Discuss how the communication process is influenced by values and cultural factors 9 2.2 Explain the influences and the impacts of legislations, charters and codes of practice on the communication process in a health and social care setting 10 2.3 Explain the effectiveness of organizational systems and policies in promoting good practice in communication 11 2.4 Discuss ways of improving the communication process in a health and social care setting 12 Task 3 12 LO3 Be able to explore the use of Information and Communication...
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...HOME This handbook has beenamended in line with government rules and regulations and contains new policy information which all staff are required to read as part of their contractual agreement. 2011 PB STERLING HOME 1/1/2011 UNIT III: HEALTH & SAFETY IN HEALTH & SOCIAL CARE INFORMATION BOOKLET SUBMITTED BY: MARIA ANTONIA BOC SUBMITTED TO: CHARLOTTE MILES SANDRA SMITH DECEMBER 12, 2011 CONTENTS: i. Introduction A. Location B. Aim C. View D. About our home E. Organizational Chart ii. Health and Safety iii. Trainings A. First Aid B. Fire Safety C. Control of Substances Hazardous to Health (COSHH) D. Manual Handling E. Infection Control F. Food Hygiene iv. Data Protection Act v. Whistle blowing Policy vi. Equal Opportunities and Discrimination vii. CRB and ISA Adult first checks viii. Disciplinary System ix. Confidentiality x. Disclosure Procedure xi. Legislations xii. Policies and Procedures for the safety of A. Residents B. Visitors C. Staffs xiii. Employers and employees responsibilities xiv. Accident/ Incident Reporting Procedures xv. Missing Service users/ Residents xvi. Fire and Health and Safety i. INTRODUCTION: This Staff Handbook provides you with a summary of the policies and procedures that operate in the Company. It should be read in conjunction with your Contract of Employment, as both documents...
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...how the job description will be presented as: 1. Title of job Care assistance / support worker / Home carers, Ilford and Dagenham at Lifestyle Care. Please call 01238947885 today to join our Lifestyle team of helping hands careers. £ 8.25/ £9.25 Skills and experience: - Full driving licence and have access to your own vehicle is preferred. - Excellent communication skills both written and verbal. - Demonstrate an ability to ensure confidentiality - Excellent attendance and time keeping...
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...Unit 10: Safeguarding in Health and Social Care Student Name: Student I.D: Submission date: 09/12/2015 CONTENTS PAGE Task | Page number | Task 1: Induction Pack on Abuse factors and contexts (1.1, 1.2, 1.3) | 4-12 | Task 2: Essay on the law in contexts (2.1, 2.2) | 12-19 | Task 3: Power point presentation on working practices and strategies (3.1, 3.2, 3.3) | 20-28 | References | 29-30 | TASK 1: Abuse (factors and contexts) Introduction Abuse of vulnerable people in most parts of the world needs to be stopped because it falls under the protection of human rights as It is fundamental right for all people to living a life that is free from harm, abuse and discrimination. This right is protected by Human Right Act 1998. Abuse is the violation of an individual’s human and civil rights by any other persons which results in significant harm. During the course of this induction guide I'll explore various types of abuse in health and social care sector that include; emotional/ psychological abuse, sexual, physical abuse, financial abuse, and neglect. there are other abuse like domestic violence, discrimination. I"ll also identify the sign and indicators of abuse and also explore social and cultural factors which are responsible for abuse. Safeguarding Adults A person over age of 18 years is vulnerable adult if by reason of old age, infirmity, injury, illness, mental...
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...applicant. After the vacancy has been advertised, interested applicants will send their cv to the given address which will state their name, educational qualification, work experience, career objective and expectation, personal skills, a personal statement etc. on approval of the cv’s the preferred candidates will be notified by the employer for a interview. This is the part were the employer gets to meet up the candidates face to face and have a conversation with them and choose the best fitting person for the vacancy. Upon approval of a candidate, an appointment letter will be given to him, which will state his probation period, salary amount, increment percentage etc. P2: Describe the Main Employability, Personal and Communication Skills Required When Applying for a Specific Job Role Initially an employer will look at the qualifications a candidate has and whether it is...
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...Annie Hedges, Chloe Cook, Nina Mguni and Natasha Comber Office for Public Management © Equality and Human Rights Commission 2009 First published Spring 2009 ISBN 978 1 84206 123 7 Equality and Human Rights Commission Research Report Series The Equality and Human Rights Commission Research Report Series publishes research carried out for the Commission by commissioned researchers. The views expressed in this report are those of the authors and do not necessarily represent the views of the Commission. The Commission is publishing the report as a contribution to discussion and debate. Please contact the Research Team for further information about other Commission research reports, or visit our website: Research Team Equality and Human Rights Commission Arndale House The Arndale Centre Manchester M4 3AQ Email: research@equalityhumanrights.com Telephone: 0161 829 8500 Website: www.equalityhumanrights.com You can download a copy of this report as a PDF from our website: www.equalityhumanrights.com/researchreports If you require this publication in an alternative format, please contact the Communications Team to discuss your needs at: communications@equalityhumanrights.com Contents List of abbreviations Acknowledgements Executive summary 1. Introduction 1.1 2. Aims and objectives of the research Page i ii iii 1 1 4 4 5 5 7 10 10 12 14 14 17 19 20 21 21 26 30 41 43 43 44 45 47 48 48 50 50 51 52 53 56 65 Methodology 2.1 Literature review 2.2 Stakeholder interviews 2.3 Interviews...
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...Dictionary of Travel, Tourism and Hospitality By the same author Britain – Workshop or Service Centre to the World? The British Hotel and Catering Industry The Business of Hotels (with H. Ingram) Europeans on Holiday Higher Education and Research in Tourism in Western Europe Historical Development of Tourism (with A.J. Burkart) Holiday Surveys Examined The Management of Tourism (with A.J. Burkart eds) Managing Tourism (ed.) A Manual of Hotel Reception (with J.R.S. Beavis) Paying Guests Profile of the Hotel and Catering Industry (with D.W. Airey) Tourism and Hospitality in the 21st Century (with A. Lockwood eds) Tourism and Productivity Tourism Council of the South Pacific Corporate Plan Tourism Employment in Wales Tourism: Past, Present and Future (with A.J. Burkart) Trends in Tourism: World Experience and England’s Prospects Trends in World Tourism Understanding Tourism Your Manpower (with J. Denton) Dictionary of Travel, Tourism and Hospitality S. Medlik Third edition OXFORD AMSTERDAM BOSTON LONDON NEW YORK PARIS SAN DIEGO SAN FRANCISCO SINGAPORE SYDNEY TOKYO Butterworth-Heinemann An imprint of Elsevier Science Linacre House, Jordan Hill, Oxford OX2 8DP 200 Wheeler Road, Burlington MA 01803 First published 1993 Reprinted (with amendments) 1994 Second edition 1996 Third edition 2003 Copyright © 1993, 1996, 2003, S. Medlik. All rights reserved The right of S. Medlik to be identified as the author of this work has been asserted...
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...study guide We provide lots of exam focus points demonstrating what the examiner will want you to do We emphasise key points in regular fast forward summaries We test your knowledge of what you’ve studied in quick quizzes We examine your understanding in our exam question bank We reference all the important topics in our full index BPP’s Practice & Revision Kit and i-Pass products also support this paper. Note FIA FAB and ACCA Paper F1 are examined under the same syllabus and study guide. FOR EXAMS FROM FEBRUARY 2014 TO AUGUST 2015 I N T E R A C T I V E T E X T FAB/F1 ACCOUNTANT IN BUSINESS First edition March 2011 Third edition September 2013 ISBN 9781 4453 7026 2 Previous ISBN 9781 4453 9965 2 eISBN 9781 4453 7061 3 British Library Cataloguing-in-Publication Data A catalogue record for this book is available from the British Library Published by BPP Learning Media Ltd BPP House, Aldine Place 142-144 Uxbridge Road London W12 8AA www.bpp.com/learningmedia Printed in the United Kingdom by RICOH Ricoh House Ullswater Crescent Coulsdon CR5 2HR A note about copyright Dear Customer What does the little © mean and why does it matter? Your market-leading BPP books, course materials and elearning materials do not write and update themselves. People write them on their own behalf or as employees of an organisation that invests in this activity. Copyright law protects their livelihoods. It does so by creating rights over the use of the content. Breach of copyright...
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...http://www.nckvietnam.com Understanding the Global Spa Industry http://www.nckvietnam.com This page intentionally left blank http://www.nckvietnam.com Understanding the Global Spa Industry: Spa Management Marc Cohen and Gerard Bodeker AMSTERDAM • BOSTON • HEIDELBERG • LONDON • NEWYORK • OXFORD • PARIS • SAN DIEGO • SAN FRANCISCO • SINGAPORE • SYDNEY • TOKYO Butterworth-Heinemann is an imprint of Elsevier http://www.nckvietnam.com Butterworth-Heinemann is an imprint of Elsevier Linacre House, Jordan Hill, Oxford OX2 8DP, UK 30 Corporate Drive, Suite 400, Burlington, MA01803, USA First edition 2008 Copyright © 2008 Elsevier Ltd. All rights reserved No part of this publication may be reproduced, stored in a retrieval system or transmitted in any form or by any means electronic, mechanical, photocopying, recording or otherwise without the prior written permission of the publisher Permissions may be sought directly from Elsevier’s Science & Technology Rights Department in Oxford, UK: phone ( 44) (0) 1865 843830; fax ( 44) (0) 1865 853333; email: permissions@elsevier.com. Alternatively you can submit your request online by visiting the Elsevier web site at http:/ /elsevier.com/locate/permissions, and selecting Obtaining permission to use Elsevier material Notice No responsibility is assumed by the publisher for any injury and/or damage to persons or property as a matter of products liability, negligence or otherwise, or from any use or operation of any...
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...Debate over the transfer and adaption of industrial models prompted by the globalization of Japanese manufacturers continues to draw attention. Most discussion has concerned issues of work and employment relations, where the new multinationals have interacted most directly with host societies. Two polar views have framed the debate. On the one hand, it has been argued that Japanese management systems cannot function effectively in the West ‐ or that if they can, the workforce suffers ‐ because they are culture‐bound, exploitative, and would be resisted by trades unions. Japanese practice has been interpreted as classic “Theory X” management. On the other hand, Japanese management systems are said to offer Western production workers new opportunities for teamwork, self‐expression and workplace democracy which should be grasped eagerly ‐ here Japan is interpreted as classic “Theory Y” management. The characteristic Western “either/or” analytical approach may have set up a false dichotomy. Adler’s (1993) study of the Toyota/GM joint venture NUMMI, in California, revealed that rigid management structures were combined with opportunities for worker participation in the “learning bureaucracy”. Mair’s (1994a) study of Honda in Ohio showed how workers participated but in a way that was strictly channelled, and that the “single status” system both provided a degree of democracy and equality and permitted authority systems to function more effectively. Innovative management appeared...
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