Research about NYC Bus System According to Andrew Grossman, one of the factors contributing to the decline in the NYC bus ridership is traffic congestion. Many buses do not travel at optimal speeds, especially during rush hours. As a result, people do not use buses to avoid getting to work or appointments late. The design of NYC bus system has also contributed to the decline in bus ridership. The Metropolitan Transportation Authority has eliminated several bus routes running along subway lines. In addition, the authority has decreased the frequency of some of the bus routes. This reduced the number of people using buses and increased the use of subways. The high-profile improvements of subways have also contributed to the rise of subway ridership. Furthermore, buses are frequently breaking down, which affects the reliability of the NYC bus system. The average distance that buses travel before repair has declined, which reduces the number of buses on various routes.[1] The public consider the NYC bus system to be unreliable, overcrowded and not dependable. Its unreliability is associated with the frequent failure of buses, non-covering of runs, changes in routing and the use of antiquated dispatching procedures. Many people prefer to use alternative ways of transit because of the longer wait times, particularly along the busy routes. They prefer to be on a train rather than wait for buses. With the fare hikes and traffic congestion, New Yorkers usually walk instead of taking short bus rides.[2] New Yorkers feel that the bus system undercounts passengers, because some buses operate with broken fare boxes, which has increased the number of fare evaders and resulted in issues concerning bus operator safety. The increased deadheading of buses in recent years has raised concerns among New Yorkers, since buses operate not in service rather than carry