...ORGANIZATION BEHAVIOR Why do we need to study Organization Behavior? Every individual is different They exhibit different behavior at any point of time WHAT IS ORGANIZATION, ITS, STRUCTURE, DESIGN AND THEORY Organization“a consciously coordinated social entity, with a relatively identifiable boundary, that functions on a relatively continuous basis to achieve a common goal or set of goals” Consciously coordinated- imply management Social entity means composed of people interacting Relatively identifiable boundary – clear delineation to distinguish members from non-members Achieve a common set of goals- what cannot be attained individually, company mission statement DEFINITION BY STEPHEN P .ROBBINS OB is a field of study that investigates the impact that individuals, groups and structure have on behavior within organizations, for the purpose of applying such knowledge towards improving an organization’s effectiveness. MANAGEMENT FUNCTIONS P O S D C The most widely accepted functions of management given by KOONTZ and O’DONNEL i.e.Planning, Organizing, Staffing, Directing and Controlling. MANAGEMENT FUNCTIONS FUNCTIONS Plan- According to KOONTZ, “Planning is deciding in advance - what to do, when to do & how to do. It bridges the gap from where we are & where we want to be”. A Future course of Action-Business Plan. Organize-to organize reporting relationships. Land,labour,capital,organizational structure, To organize a business...
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...The Importance of Interpersonal Skills * Understanding OB helps determine manager effectiveness * Technical and quantitative skills important * But leadership and communication skills are CRITICAL * Organizational benefits of skilled managers * Lower turnover of quality employees * Higher quality applications for recruitment * Better financial performance What Managers Do * They get things done through other people. * Management Activities: * Make decisions * Allocate resources * Direct activities of others to attain goals * Work in an organization * A consciously coordinated social unit composed of two or more people that functions on a relatively continuous basis to achieve a common goal or set of goals. Four Management Functions * PLAN: A process that includes defining goals, establishing strategy, and developing plans to coordinate activities. * ORGANIZE: Determining what tasks are to be done, who is to do them, how the tasks are to be grouped, who reports to whom, and where decisions are to be made. * LEAD: A function that includes motivating employees, directing others, selecting the most effective communication channels, and resolving conflicts. * CONTROL: Monitoring performance, comparing actual performance with previously set goals, and correcting any deviation. Mintzberg’s Managerial Roles Ten roles in three groups (Exhibit 1-1) * Interpersonal * Figurehead, Leader...
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...ORGANIZATIONAL BEHAVIOR Faculty Member Details: Dr. Prageetha G Raju Room No. D-203 Ph: 8790794397 E-mail: dr.prageetha@gmail.com Consulting Hours: Students can visit my room any time between 9 a.m. and 5:45 p.m. (only if needed) --------------------------------------------------------------------------------------------------------- Course Description: The management of complex organizations requires an understanding of the nature of human behavior in corporate and other organizations, styles of motivations, personality and perceptions, company leadership, power and authority, strategies of organizational design and change, teamwork, conflict and collaboration, and culture. Organizational Behavior explores individual and group behavior within work organizations and helps students understand, describe, and explain human behavior at work. Course Objective: The course shall be completed in 33 sessions and after completing the course the student will be able to: * Apply and analyze different concepts related to organizational behavior * Define the purpose and nature of the field of organizational behavior * Understand and learn how to Manage individuals for high performance by developing your understanding of individual and interpersonal behavior * Understand and learn how to manage groups for high performance through an exposure to theories, concepts, and principles of OB Prescribed Textbook: Organizational Behavior, Stephen P Robbins,Timothy...
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...Contents Introduction………………………………………………………………….……2 Discussion…………………………………………………………………….……7 Examining Apple Inc……………………………………………………….….…8 The Organizational Behavior (OB) of Apple Inc………………………….….....8 The Organizational Development (OD) of Apple Inc…………………….……..9 The Organizational Effectiveness (OE) of Apple Inc……………………………9 Effects of Conflict on the OB, OD, and OE of Apple Inc…………………...…..10 Benefits and Weaknesses of Motivation used by Apple Inc…………………..…11 Impact of Culture, Leadership Style and Motivational Style in the Firm………11 Recommendations………………………………………………………..………13 Conclusion…………………………………………………………………..……14 Bibliography…………………………………………………………………...…15 References………………………………………………………………...………17 THE IMPACT OF ORGANIZATIONAL BEHAVIOR ON ORGANIZATIONAL DEVELOPMENT AND EFFECTIVENESS Introduction Organizational behavior (OB) is the study of activity as well as the performance of an individual or as a group in an organization. It is concerned with examining human behavior in an environment of work and determining the impact of these human behaviors on the structure of job, communication, leadership and performance. It consists of two theories which show how firms view it, namely: internal perspective and external perspective. Internal perspective theory of organizational behavior embraces the idea of first understanding the personal values, feelings and thoughts of a person so as to apprehend the individual in a company environment...
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...Term _I__ Course: Organizational Behavior Credit: 01 Instructor: Dr. Vandana Pareek E-mail: Vandana.pareek@accurate.in Course Outline Introduction: Understanding and managing people’s behavior in the work organizations are quite challenging for managers because of the complexities involved in this process. These complexities can be simplified by applying the information from the field of study in management, known as Organizational Behavior (OB). Course Objective: To understand the challenges lying before the managers in managing human behavior in organizations and how knowledge of organizational behavior helps managers to meet these challenges effectively. Text Book: Robbins S., Judge, T.A. & Vohra, N. (2012). Organizational Behavior, Perarson, New Delhi. Reference Books: 1. Luthans F, Organizational Behavior 2. Moorhead & Griffin, Managing People & Organizations 3. Prasad L M, Organizational Behavior 4. Pareek Udai , Understanding Organizational Behavior Evaluation System: Criterion | Load | Assignment | 10 | Class Participation | 10 | Mid-Term | 30 | End-Term | 40 | Presentation | 10 | Total | 100 | Session Plan: Session | Content | Reading Material | 1 | Introduction: What is OB, Concept, key elements, importance of OB. | | 2 | Challenges and Opportunities for OB, | | 3 | Foundation...
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...Robbins & Judge Organizational Behavior 14th Edition What Is Organizational Behavior? Kelli J. Schutte William Jewell College Copyright © 2011 Pearson Education, Inc. publishing as Prentice Hall 1-0 Chapter Learning Objectives After studying this chapter you should be able to: – Demonstrate the importance of interpersonal skills in the workplace. – Describe the manager’s functions, roles, and skills. – Define organizational behavior (OB). – Show the value to OB of systematic study. – Identify the major behavioral science disciplines that contribute to OB. – Demonstrate why few absolutes apply to OB. – Identify the challenges and opportunities managers have in applying OB concepts. – Compare the three levels of analysis in this book’s OB model. Copyright © 2011 Pearson Education, Inc. publishing as Prentice Hall 1-1 The Importance of Interpersonal Skills Understanding OB helps determine manager effectiveness – Technical and quantitative skills are important – But leadership and communication skills are CRITICAL Organizational benefits of skilled managers – Lower turnover of quality employees – Higher quality applications for recruitment – Better financial performance Copyright © 2011 Pearson Education, Inc. publishing as Prentice Hall 1-2 What Managers Do They get things done through other people. In order to facilitate that process managers: – Make decisions – Allocate resources – Direct activities of others to attain goals ...
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...Understanding Organizational Behavior through its Different Fields By: Edgar Joel Aboy, BBM-MBA, 2nd Trimester, 2015-2016 Keywords: Fields of Organizational Behavior, Leadership and Managerial Skills, Contemporary Organizational Behavior In an Organization, the everyday life of an employee is like a rollercoaster ride considering the different factors and the multi-faceted fast-paced interaction that happens every day. An employee is faced with different culture as organizations now usually employs not just locals but foreign nationals as well. Given the difference in culture, pressure to co-exist and the perceived differences will take its toll at some point. Organizational Behavior (OB) as defined in the book, An Introduction to Organizational...
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...《Organizational Be h a v i o r 》 Dr.Hong Zhan 2010-9-14 1 Something about our course 2010-9-14 2 1 How • • • • • To Find Me Personal Work Room：J1-632 Tel：2187097（O） My Office ：J2-302 ， Tel：2187156(O) E-mail: zhanhong@xmu.edu.cn 2010-9-14 3 Start With the End in Mind 2010-9-14 4 2 有效的目标管理 \ÇàxÜtvà|ÉÇ： Page 5 有效的目标管理 中国最受西方人推崇欣赏的优秀管理者是谁？ Page 6 3 有效的目标管理 无论对组织还是个人：目标的意义 To succeed is to select a goal,determine a course of action that will bring you to that goal and then hold to that action until the goal is reached . Page 7 有效的目标管理 开篇箴言1:成功就是逐步实现有价值的事先决定的个人或企 业目标。 不同的目标产生不同的结果 Page 8 4 有效的目标管理 哈佛大学的试验 所占比例 27% 60% 10% 3% 目标状态 成就 Page 9 有效的目标管理 开篇箴言2：看不到目标比死还可怕 故事分享：军阀惩罚犯人的方式 Page 10 5 有效的目标管理 开篇箴言3：千万不要忘了真正的目标是什么 故事分享： Spring book草原上羊群跳悬崖的故 事 Page 11 有效的目标管理 开篇箴言4：目标不想成为口号，就得分解,步步管 控 理论分享： X理论 与 Y理论 Page 12 6 有效的目标管理 X • • 假设 员工天生不喜欢工作，只要可能，他们就会逃避责任 由于员工不喜欢工作，必须采取强制措施与惩罚办法迫使他们实现组 织目标 • • 员工只要有可能就会逃避责任，安与现状 绝大多数人喜欢安逸，没有雄心壮志 Page 13 有效的目标管理 Y 假设 • • • • 员工视工作如休息、娱乐般自然 如果员工对某项工作作出承诺，他们会自我指导，以完成任务 一般而言，每个人不仅能够承担责任，而且会主动寻求承担责任 绝大多数人都具备正确作出决策的能力，而不仅仅是管理者自身 Page 14 7 Start With the End in Mind The Secret of Success Know Know Believe in you are going. you are doing. you are doing. 2010-9-14 15 Class Method • Usual: Especially Large Sections – – – – pure lecture Few questions Fewer answer Little interaction ...
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...Positive characteristics of Human Behavior in Organization Interdisciplinary field of study Although it draws most heavily from the psychological and sociological sciences, it also looks to other scientific fields of study for insights. One of the main reasons for this interdisciplinary approach is because the field of organizational behavior involves multiple levels of analysis, which are necessary to understand behavior within organizations because people do not act in isolation. That is, workers influence their environment and are also influenced by their environment. Table 1.1. Toward on OB discipline |Behavioral Science |Contribution |Unit of analysis |Output | |Psychology |Learning, |Individual |Study of the Organizational | | |Attention, | |Behavior | | |Aptitude, | | | | |Motivation, | | | | |Personality, Perception, | | | | ...
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...Assignment 2 (30 Marks) Organizational Analysis Overview The learning objectives for this assignment are to: • research and analyse the application of specific organizational behavior (OB) topics in a practical “real-life” work setting • demonstrate the ability to analyse specific OB issues and link them to applicable OB theory • practice OB organizational analysis interviewing skills and appropriate behaviors; and • prepare and present OB analysis documentation. The specific task is to: • select an organization and arrange an interview with someone in a managerial position • discuss with the interviewee ten (10) specific OB topics; and • prepare and present an OB organizational analysis document summarizing your findings, and most specifically, an analysis of your findings. General Instructions 1. When arranging the interview, and developing your interview questions, be realistic as to how much time you require. Providing the interview questions to the interviewee ahead of time is likely to be appreciated. Address only the required ten (10) topics; and include only these in your analysis report. This analysis report is the assignment. 2. There are no page requirements for the analysis report. Keep it as short as possible. Edit carefully. Marks are allocated for the thoroughness of coverage of the ten required topics listed below, and their analysis – linkages to appropriate OB theory; linkages to the...
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...Organizational Behavior in the perspective of management in Bangladeshi Organization. A study on BANK ASIA LIMITED Organizational Behavior in the perspective of management in Bangladeshi Organization. A study on BANK ASIA LIMITED Prepared for Cource Teacher of Human and Organizational Behavior (HRM-501) Prepared by Sajjad Mahmud Sajed Topic : Organizational Behavior in the perspective of management in Bangladeshi Organization. Purpose : This report is prepared as a partial fulfillment of Human and Organizational Behavior (HRM-501) course assigned by Mr. Asaduzzaman Chowdhury, Course Teacher, The University of Asia Pacific. Objective : To study a labor intensive Bangladeshi organization, find out and give a general idea about OB model, Leadership, Participation, Formation of informal groups, Conflict, Stress at work place etc within that organization. Date: FEBRUARY 26 2007 To The Managing Director Bank Asia Limited Rangs Bhaban (4th Floor) Bijoy Soroni Dhaka Dear Madum, We are the student of BBA of The University of Asia Pacific. For the partial fulfillment of Human and Organizational Behavior course, we have to prepare and submit a report on Organizational Behavior in the perspective of management in Bangladeshi organization. So, we have to visit an organization and collect information...
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...Before I start to narrate about our organizational behavior for which model it follows, we need get a clear idea about what is organizational behavior……….. Organizational behavior (OB) is "the study of human behavior in organizational settings, the interface between human behavior and the organization, and the organization itself." OB can be divided into Micro OB (the study of individuals in organizations), Meso OB (the study of work groups), and Macro OB (the study of how organizations behave). According to Miner (2006) when organizational behavior began the overlap between the well established scientific fields of organizational psychology was pronounced and there were even moves to try and incorporate industrial and organizational psychology into business schools in the United States. Although there are subtle differences, there is still a lot of confusion as to the difference between organizational behavior and organizational psychology as Jex and Britt (2008) point out. Now let’s have a look on the most known organizational behavior models……….. Model of Organizational Behavior There are five model of organizational behavior, such as- 1. Autocratic Model, 2. Custodial Model, 3. Collegial Model, 4. Supportive Model, and 5. System Model. Autocratic Model: The basis of this model is power with a managerial orientation of authority. The employees in turn are oriented towards obedience and dependence on the boss. The employee need that is met is subsistence. The performance...
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...more than 450 managers and found that, there are three types of managers: [pic]1. Average Managers: They spend most of their time (32%) in traditional management. 2. Effective Managers: They spend most of their time (44%) in communication. 3. Successful Managers: They spend most of their time (44%) in networking. What is Organizational behavior? Organizational Behavior (OB) is a field of study that investigates the impact that individuals, groups, and structure have on behavior within organizations, for the purpose of applying such knowledge toward improving an organization’s effectiveness. Why Organizational Behavior Matters? In an organization, organizational Behavior is important because it helps to: 1. map out the organizational events 2. understand organizational life 3. know managers themselves and others as well 4. maintain cordial industrial relations 5. realize Importance of Motivation 6. realize Importance of marketing 7. ensure optimum utilization of employee skills. Which disciplines contribute to OB and how? Psychology: The science that seeks to measure, explain, and sometimes change the behavior of humans and other animals. It contributes in individual level in Learning, Motivation,...
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...Organizational Behavior Terminology Paper Heather Ann Lattea MGT/307 June 02, 2011 Instructor Hill Organizational Behavior Terminology Paper According to Schermerhorn, Hunt, & Osborn (2008) organizational behavior "is the study human behavior in organizations," (p. 5). Learning about organizational behavior is an essential concept for every person involved in an organization, including leadership, management teams, and all other employees to understand. By gaining and understanding organizational behavior each individual involved in an organization should recognize how his or her actions add to the organizations success. In order to understand this there are some important concepts, terminology, observable aspects that must be explained to help make the learning process of organizational behavior more manageable including organizational behavior, organizational culture and diversity, and communication. Organizational Behavior Organizational Behavior also called OB for short is the study and academic discipline of understanding of individuals, groups, and structures perform in an organization. OB does this by using the scientific method to improve and empirically test generalities about behavior in organizations (Schermerhorn, Hunt, & Osborn, 2008). Schermerhorn, Hunt, & Osborn (2008) state, “Organizational behavior is an interdisciplinary body of knowledge with strong ties to the behavioral sciences-psychology, sociology, and anthropology- as well as to allied social...
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...Chapter 1 What Is Organizational Behavior? Learning Objectives After studying this chapter, students should be able to: 1. Demonstrate the importance of interpersonal skills in the workplace. 2. Describe the manager’s functions, roles, and skills. 3. Define organizational behavior (OB). 4. Show the value to OB of systematic study. 5. Identify the major behavioral science disciplines that contribute to OB. 6. Demonstrate why few absolutes apply to OB. 7. Identify the challenges and opportunities managers have in applying OB concepts. 8. Compare the three levels of analysis in this book’s OB model. Instructor Resources Instructors may wish to use the following resources when presenting this chapter. Learning Catalytics Questions: Instructor Directions and Follow-Up Organizational Behavior Concept | LC Question | Instructor Directions and Follow-Up | Management skills and managerial activities | Refer to the allocation of activities by time for average, successful, and effective managers. Prioritize how you spend your time as a college student. | This is a good discussion starter on managerial activities and what is important. First, make the connection for students between activities that managers spend their time on and similar activities that college students spend their time on. Next, display results from the class and compare with the Luthans results. For example: * Traditional management = making decisions, planning...
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