...achieve a common goal or set of goals” Consciously coordinated- imply management Social entity means composed of people interacting Relatively identifiable boundary – clear delineation to distinguish members from non-members Achieve a common set of goals- what cannot be attained individually, company mission statement DEFINITION BY STEPHEN P .ROBBINS OB is a field of study that investigates the impact that individuals, groups and structure have on behavior within organizations, for the purpose of applying such knowledge towards improving an organization’s effectiveness. MANAGEMENT FUNCTIONS P O S D C The most widely accepted functions of management given by KOONTZ and O’DONNEL i.e.Planning, Organizing, Staffing, Directing and Controlling. MANAGEMENT FUNCTIONS FUNCTIONS Plan- According to KOONTZ, “Planning is deciding in advance - what to do, when to do & how to do. It bridges the gap from where we are & where we want to be”. A Future course of Action-Business Plan. Organize-to organize reporting relationships. Land,labour,capital,organizational structure, To organize a business involves determining & providing human and non-human resources to the organizational structure. Staffing - Manpower Planning , Recruitment, selection & placement, Training& development. Compensation&benefits,Performance appraisal, Promotions & transfer. Directing - Supervision,Motivation,Leadership,Communication Controlling -Establishment of standard performance. Measurement...
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...perspective of management in Bangladeshi Organization. A study on BANK ASIA LIMITED Organizational Behavior in the perspective of management in Bangladeshi Organization. A study on BANK ASIA LIMITED Prepared for Cource Teacher of Human and Organizational Behavior (HRM-501) Prepared by Sajjad Mahmud Sajed Topic : Organizational Behavior in the perspective of management in Bangladeshi Organization. Purpose : This report is prepared as a partial fulfillment of Human and Organizational Behavior (HRM-501) course assigned by Mr. Asaduzzaman Chowdhury, Course Teacher, The University of Asia Pacific. Objective : To study a labor intensive Bangladeshi organization, find out and give a general idea about OB model, Leadership, Participation, Formation of informal groups, Conflict, Stress at work place etc within that organization. Date: FEBRUARY 26 2007 To The Managing Director Bank Asia Limited Rangs Bhaban (4th Floor) Bijoy Soroni Dhaka Dear Madum, We are the student of BBA of The University of Asia Pacific. For the partial fulfillment of Human and Organizational Behavior course, we have to prepare and submit a report on Organizational Behavior in the perspective of management in Bangladeshi organization. So, we have to visit an organization and collect information from the management of that organization...
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...The Importance of Interpersonal Skills * Understanding OB helps determine manager effectiveness * Technical and quantitative skills important * But leadership and communication skills are CRITICAL * Organizational benefits of skilled managers * Lower turnover of quality employees * Higher quality applications for recruitment * Better financial performance What Managers Do * They get things done through other people. * Management Activities: * Make decisions * Allocate resources * Direct activities of others to attain goals * Work in an organization * A consciously coordinated social unit composed of two or more people that functions on a relatively continuous basis to achieve a common goal or set of goals. Four Management Functions * PLAN: A process that includes defining goals, establishing strategy, and developing plans to coordinate activities. * ORGANIZE: Determining what tasks are to be done, who is to do them, how the tasks are to be grouped, who reports to whom, and where decisions are to be made. * LEAD: A function that includes motivating employees, directing others, selecting the most effective communication channels, and resolving conflicts. * CONTROL: Monitoring performance, comparing actual performance with previously set goals, and correcting any deviation. Mintzberg’s Managerial Roles Ten roles in three groups (Exhibit 1-1) * Interpersonal * Figurehead, Leader...
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...Managerial Activities include Make decisions, Allocate resources, direct activities of others to attain goals. According to Frederik Luthans, activities of managers are: 1. Traditional management: Decision making, planning, and controlling 2. Communication: Exchanging routine information and processing paperwork 3. Human resource management: Motivating, disciplining, managing conflict, staffing, and training. 4. Networking: Socializing, politicking, and interacting with others Luthans conducted a survey over more than 450 managers and found that, there are three types of managers: [pic]1. Average Managers: They spend most of their time (32%) in traditional management. 2. Effective Managers: They spend most of their time (44%) in communication. 3. Successful Managers: They spend most of their time (44%) in networking. What is Organizational behavior? Organizational Behavior (OB) is a field of study that investigates the impact that individuals, groups, and structure have on behavior within organizations, for the purpose of applying such knowledge toward improving an organization’s effectiveness. Why Organizational Behavior Matters? In an organization, organizational Behavior is important because it helps to: 1. map out the organizational events 2. understand organizational life 3. know managers themselves and others as well 4. maintain cordial industrial relations 5. realize Importance of Motivation 6. realize Importance of marketing 7....
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...Describe the manager’s functions, roles, and skills. – Define organizational behavior (OB). – Show the value to OB of systematic study. – Identify the major behavioral science disciplines that contribute to OB. – Demonstrate why few absolutes apply to OB. – Identify the challenges and opportunities managers have in applying OB concepts. – Compare the three levels of analysis in this book’s OB model. Copyright © 2011 Pearson Education, Inc. publishing as Prentice Hall 1-1 The Importance of Interpersonal Skills Understanding OB helps determine manager effectiveness – Technical and quantitative skills are important – But leadership and communication skills are CRITICAL Organizational benefits of skilled managers – Lower turnover of quality employees – Higher quality applications for recruitment – Better financial performance Copyright © 2011 Pearson Education, Inc. publishing as Prentice Hall 1-2 What Managers Do They get things done through other people. In order to facilitate that process managers: – Make decisions – Allocate resources – Direct activities of others to attain goals Managers do this in an organization – A consciously coordinated social unit composed of two or more people that functions on a relatively continuous basis to achieve a common goal or set of goals. Copyright © 2011 Pearson Education, Inc. publishing as Prentice Hall 1-3 Management Functions Plan Copyright © 2011 Pearson Education, Inc. publishing as Prentice...
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...Table of Contents Introduction………………………………………………………………….……2 Discussion…………………………………………………………………….……7 Examining Apple Inc……………………………………………………….….…8 The Organizational Behavior (OB) of Apple Inc………………………….….....8 The Organizational Development (OD) of Apple Inc…………………….……..9 The Organizational Effectiveness (OE) of Apple Inc……………………………9 Effects of Conflict on the OB, OD, and OE of Apple Inc…………………...…..10 Benefits and Weaknesses of Motivation used by Apple Inc…………………..…11 Impact of Culture, Leadership Style and Motivational Style in the Firm………11 Recommendations………………………………………………………..………13 Conclusion…………………………………………………………………..……14 Bibliography…………………………………………………………………...…15 References………………………………………………………………...………17 THE IMPACT OF ORGANIZATIONAL BEHAVIOR ON ORGANIZATIONAL DEVELOPMENT AND EFFECTIVENESS Introduction Organizational behavior (OB) is the study of activity as well as the performance of an individual or as a group in an organization. It is concerned with examining human behavior in an environment of work and determining the impact of these human behaviors on the structure of job, communication, leadership and performance. It consists of two theories which show how firms view it, namely: internal perspective and external perspective. Internal perspective theory of organizational behavior embraces the idea of first understanding the personal values, feelings and thoughts of a person so as to apprehend the individual in a company...
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...MULTIPLE CHOICE Importance of Interpersonal Skills 1. Over the past two decades, business schools have added required courses on people skills to many of their curricula. Why have they done this? a. Managers no longer need technical skills in subjects such as economics and accounting to succeed. b. There is an increased emphasis in controlling employee behavior in the workplace. c. Managers need to understand human behavior if they are to be effective. d. These skills enable managers to effectively lead human resources departments. e. A manager with good people skills can help create a pleasant workplace. (c; Moderate; Interpersonal Skills; p. 4) {AACSB: Analytic Skills} 2. Which of the following is most likely to be a belief held by a successful manager? a. Technical knowledge is all that is needed for success. b. It is not essential to have sound interpersonal skills. c. Technical skills are necessary, but insufficient alone for success. d. Effectiveness is not impacted by human behavior. e. Technical skills do not influence efficiency. (c; Easy; Interpersonal Skills; p. 5) {AACSB: Analytic Skills} What Managers Do 3. Which of the following would not be considered an organization? a. a church b. a university c. a military unit d. all adults in a given community e. an elementary school (d; Moderate; Organization; p. 6) {AACSB: Analytic Skills} 4...
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... 员工天生不喜欢工作，只要可能，他们就会逃避责任 由于员工不喜欢工作，必须采取强制措施与惩罚办法迫使他们实现组 织目标 • • 员工只要有可能就会逃避责任，安与现状 绝大多数人喜欢安逸，没有雄心壮志 Page 13 有效的目标管理 Y 假设 • • • • 员工视工作如休息、娱乐般自然 如果员工对某项工作作出承诺，他们会自我指导，以完成任务 一般而言，每个人不仅能够承担责任，而且会主动寻求承担责任 绝大多数人都具备正确作出决策的能力，而不仅仅是管理者自身 Page 14 7 Start With the End in Mind The Secret of Success Know Know Believe in you are going. you are doing. you are doing. 2010-9-14 15 Class Method • Usual: Especially Large Sections – – – – pure lecture Few questions Fewer answer Little interaction • This course – – – – – Some Lots of Many Lots of Lots of 16 2010-9-14 8 Teaching and Learning Activities Organizing Self-managing Team skills Communication and leadership skills Behaviour modification Team building Communication experi Leadership simulation Thinking Initiative The gap between theory and practice Build new theory 2010-9-14 17 How to survive？...
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...and change human behaviour, both individual and collective in the organizational context.m * Human Capital is defined as the knowledge that employees possess and generate, including their skills, experience and creativity. * Roots of Organizational Behaviour Discipline | Influence on OB topics | Unit of Analysis | Psychology | Learning, personality, leadership, motivation, perception, attitudes, performance and appraisal. | Individual | Engineering | Design of work, efficiency, performance, standards, productivity and goal setting. (Scientific Management) | Individual + Group | Social Psychology and Sociology | Work teams, group and communication, group dynamics, roles, norms and standards of behaviour that emerge within groups; complaint and deviant behaviour, effects of codes of ethics in organizations, organizational change, and power. | Group | Anthropology | Organizational culture, origins of culture, patterns of behaviour. | Organization | Management (Administrative Science) | Design, implementation, and management of various administrative and organizational systems. | Organization | * Organizational Behaviour and Management. * Organizations are groups of people who work interdependently toward some common purpose. * Managers are people in organizations who perform jobs that involve the direct supervision of other people. * Henry Mintzberg published the Nature of Managerial Work, which ten management roles are divided...
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...BEHAVIOR 9th edition by Stephen P. Robbins San Diego State University Prentice Hall International, Inc. "... the number-one-selling organizational behavior (OB) textbook in the United States and worldwide. More than 700.000 students around the globe have studied OB from this text" (preface, XXIII). Part One – Introduction Chapter 1 What is Organizational Behavior? Part Two – The Individual Chapter 2 Foundations of Individual Behavior Chapter 3 Values, Attitudes, and Job Satisfaction Chapter 4 Personality and Emotions Chapter 5 Perception and Individual Decision Making Chapter 6 Basic Motivation Concepts Chapter 7 Motivation: From Concept to Applications Part Three – The Group Chapter 8 Foundations of Group Behavior Chapter 9 Understanding Work Teams Chapter 10 Communication Chapter 11 Leadership and Trust Chapter 12 Power and Politics Chapter 13 Conflict and Negotiation Part Four – The Organization System Chapter 14 Foundations of Organization Structure Chapter 15 Work Design and Technology Chapter 16 Human Resource Policies and Practices Chapter 17 Organizational Culture Part Five – Organizational Dynamics Chapter 18 Organizational Change and Stress Management CHAPTER 1 WHAT IS ORGANIZATIONAL BEHAVIOR "We have come to understand that technical skills are necessary but insufficient for succeeding in management. In today's increasingly competitive and demanding workplace, managers can't succeed on their technical skills alone. They also have to have good people skills...
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...Higher National Diploma in Business (Management & HRM) INTERNATIONAL COLLEGE OF BUSINESS AND TECHNOLOGY BTEC HND DIPLOMA IN BUSINESS (MANAGEMENT & HUMAN RESOURCES) ASSIGNMENT COVER SHEET 2015 Unit title & code Level Student name 4 Credits Unit 3 : Organizations and Behaviour_H/601/0551 15 Student ID Assessor Mr. Mafas R Iv by Mrs. ND Samarakoon Assessment Assignment Issue date Individual Assignment Word count Presentation duration Assignment submission date Assignment resubmission date 4000 21.05.2015 Assignment discussion date(s) ORIGINAL SUBMISSION Final grade 15 Minutes Resubmission ASSESSMENT CRITERIA TO BE ASSESSED IN THIS ASSIGNMENT (Identify all criteria to be assessed in this assignment) Achieved Pass Criteria LO1 1.2 1.1 1.3 2.1 LO2 2.2 2.3 3.1 LO3 3.2 3.3 D1 Distinction Criteria D2 4.1 LO4 4.2 4.3 Original Submission Re submission Grade Achieved M1 Merit Criteria M2 M3 D3 Original Submission On resubmission AUTHENTICITY STATEMENT I certify that the attached material is my original work. No other person’s work or ideas have been used without acknowledgement. Except where I have clearly stated that I have used some of this material elsewhere, I have not presented it for examination / assessment in any other course or unit at this or any other institution SIGNATURE: ……………………………………….. DATE:……………………….. This...
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...Concepts Dr. Michael Provitera 2/26/2014 Chauvaunia Goodman 1. Introduction Employee motivation can be regarded as one of the key practices for an organization to build long-term sustainability in any respective business industry. In relation to the recent phenomenon, the performance of employees significantly depends upon a number of factors including employee motivation, employee satisfaction, performance appraisal, compensation, training and development (T&D) along with adequate security of job role and organizational structure among other factors (Muogbo, 2013). However, the specific area of this study is focused on employee motivation, which tends to highly influence employee performance within an organization. In relation to the rapidly growing global business environment, marketers have been widely witnessed to implement a number of strategic measures in order to keep the workforce more optimistic with regard to their specific roles and responsibilities within the organization. In this regard, Organizational Behavior (OB) has long been observed to play an essential role for the entrepreneurs to develop strong workforce in accordance with the vision and postulated business goals (Tishman et al., 2012). Emphasising the notion of OB to play as an essential role in employee motivation, the primary objective of this report is to critically analyse the practice of OB by United Healthcare (UHC) while empowering performance and long-term relationship of the employees...
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...My current organization can leverage the inimitable resources it has firstly by building a conceptual argument. To build an argument such as, my organization has to build a resource-based view that describes what resources are valuable and ultimately creates long-term profits for the organization. According to Colquitt, Lepine, & Wesson (2015), resource-based view is a model that argues that rare and inimitable resources help firms maintains competitive advantage. Those inimitable resources include history with the organization, making numerous small decisions and socially complex resources. To retrieve those resources, a leader in an organization such as a manager should closely examine employees’ behaviors. (Colquitt et al., 2015) states that a number of factors affect performances and commitment include individual mechanisms such as a job satisfaction, stress, motivation, trust, justice, and ethics. Individual characteristics, group mechanisms and organizational mechanisms also factors in on an employee’s performance. One of my co-workers has been employed at the establishment for 5+ years now, and is a great asset and very beneficial at the organization because of her extent of knowledge and history. Recently the manager conducted an individual evaluation with each employee, unfortunate for her, she did not have the best evaluation. Discussing her concern with me, made me reflect, she is the longest employee with the company and she does what is required for her to...
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...than is necessary, just a realization that some may want to write more in a last minute attempt to raise their final grade. This exam must be submitted to me via the assignment link in the Final exam folder on the assignments page by Saturday March 19th at 10 AM CT. Early submissions are encouraged! PART 1 Instructions Your task is to explain each of the 17 quotes below in terms of material we have talked about in this class. Each quote should be given some thought as to what theory/concept/approach we have talked about ties into each snippet, and what OB lessons can taken from each quote. Some notes before you start… 1) Each quote was chosen for what it says, not for who said it. 2) It is possible that these quotes could be tied to multiple ideas. 3) I am looking for explanations of what you see, and demonstrations of understanding of the material. For example, telling me that #1 is about leadership is not enough. 4) You are allowed to take as much time on this test as you would like, and use any source that you would like. Some of you, being more research minded, might want to surf the net looking for information about the quote or the person – I do not see this as necessary, instead you should remember point #1 above. 5) Finally, not all of the quotes below are equal, some will, and should, take a lot more time and effort than others. PART 2 Instructions You are applying for...
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...organizational behavior (OB). 4. Show the value to OB of systematic study. 5. Identify the major behavioral science disciplines that contribute to OB. 6. Demonstrate why few absolutes apply to OB. 7. Identify the challenges and opportunities managers have in applying OB concepts. 8. Compare the three levels of analysis in this book’s OB model. Instructor Resources Instructors may wish to use the following resources when presenting this chapter. Learning Catalytics Questions: Instructor Directions and Follow-Up Organizational Behavior Concept | LC Question | Instructor Directions and Follow-Up | Management skills and managerial activities | Refer to the allocation of activities by time for average, successful, and effective managers. Prioritize how you spend your time as a college student. | This is a good discussion starter on managerial activities and what is important. First, make the connection for students between activities that managers spend their time on and similar activities that college students spend their time on. Next, display results from the class and compare with the Luthans results. For example: * Traditional management = making decisions, planning, and controlling school work and job * Communication = exchange of information * HRM = motivating self and others, conflict management on project teams and with roommate, etc. * Networking = interacting at career fairs, meeting other students at events, etc. | OB disciplines ...
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