uniCredit Ghana Limited is a non-bank financial institution which has been in operation since 1995. The company was formerly called Kantamanto Savings and Loans Co. Ltd, but had a change of name in June 2007. The ownership of the company changed in April 2005. The company is headquartered at Tarzan House, Kantamanto-Accra, and currently has a network of 10 branches and one agency located at Kantamanto, Kaneshie, Apenkwa, Ashaiman, Dome, Makola, Adabraka, Kejetia and Suame in Kumasi and the newest branch in Takoradi
The primary focus of uniCredit is to provide financial services that are specifically tailored to the needs of personal customers and micro, small and medium scale enterprises.
The company currently has nine(9) department which comprises of the Human Resource, Business Development, Internal control, Risk and Compliance, Marketing and Service quality, Credit department, Information Technology, Finance and Administration, Operations, Legal, Small and Medium Enterprises(credit) department performance
There had been mixed up in the jobs descriptions of four departments that is Marketing and Service quality, Business Development, SME’s and the credit departments. Mostly both managers at Marketing and Business development ends up taken each other’s role.
There has also not been clearly defined role or job description for both Head of SME’s and Credit manager. Again Relationship officers at various branches currently reports to these four departments. They are seen as credit officers who does clients loans appraisal and recoveries and reports to both the head of SME’s and the credit manager, as marketing officers thus sell products of the uniCredit to prospective clients and reports to the marketing manager, as business development officers, who does the account management of clients and reports to the business development manager.
