...support research that utilizes human embryonic stem cells, regardless of the date on which the stem cells were derived from a human embryo. Limits such research to stem cells that meet the following requirements: (1) the stem cells were derived from human embryos donated from in vitro fertilization clinics, were created for the purposes of fertility treatment, and were in excess of the needs of the individuals seeking such treatment; (2) prior to donation, it was determined that the embryos would never be implanted in a woman and would otherwise be discarded; and (3) the individuals seeking fertility treatment donated the embryos with written informed consent and received no financial or other inducements. Requires the Director of the National Institutes of Health (NIH) to issue guidelines on research involving human embryonic stem cells. Authorizes the Director to issue guidelines on research involving other human stem cells, as scientifically warranted. Provides for updates of guidelines under this Act. Directs the Secretary to take into consideration guidelines on human stem cell research developed by nationally- and internationally- recognized...
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...Public Relations Cases This collection of contemporary international public relations case studies is an invaluable resource for teachers, researchers and students working in public relations, corporate communications and public affairs, as well as offering practitioners an indepth understanding of the effective use of public relations in a range of organizational contexts. Including cases from the UK, Norway, Sweden, Spain, South Africa, Canada and the USA, with a focus on such global corporations as Shell, BBC America, Worldcom, PriceWaterhouseCoopers and Marks & Spencer, it offers important insights into the development of public relations and communications strategies. These include: • • • • • • • • Corporate identity change and management Global reputation management Crisis management in the oil, shipping and tourism industries Developing strategic alliances between voluntary and private sector organizations Public relations support for international branding and market entry The importance of internal communications during international mergers The integration of public relations and marketing communications Business-to-business communication The cases examined in this book demonstrate the breadth of contemporary public relations practice and the increasing importance of the public relations function in both public and private sector organizations worldwide. Danny Moss is Co-Director of the Centre for Corporate and Public Affairs at the Manchester Metropolitan University...
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...APPLIED SCIENCES Degree Programme In Hospitality Management | Hospitality Management 2012 | 64 Susanna Saari Veera Korjala CULTURAL DIVERSITY IN HOSPITALITY MANAGEMENT The bachelor´s thesis investigates cultural diversity in the hospitality management. It aims at presenting effective ways to improve cultural diversity in a workplace. This study was commissioned by JW Marriott San Antonio Hill Country Resort & Spa in Texas, USA and three hotels in Stillwater, Oklahoma, USA: Atherton Hotel, Hampton Inn & Suites and Residence Inn. The bachelor´s thesis incorporates culture theories and their applications to the workplace. Additionally, it focuses on cultural diversity dimensions in hospitality workplace, such as its benefits and challenges, its reflection in the work environment which have been related to the organization’s cultural diversity management. Eventually it provides solutions, such as a corporate strategic plan which focuses on the improvement of cultural diversity in the workplace by means of cultural diversity training. These best practices of cultural diversity are discussed in detail both in the literature review and in the study. The bachelor’s thesis has used two research methods, both qualitative and quantitative research approach. Qualitative research method was implemented by seven in-depth interviews with a target group of managers in the JW Marriott resort hotel whereas the quantitative research component executed captive questionnaire survey and included target...
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...Lone Wolf Terrorism Introduction Problem background and significance In the United States terrorism incidents such as the attack in 1995 in Oklahoma by Timothy McVeigh and the September 11th attack in 2001, have led to the realization that lone wolf terrorism posses a grave threat to the safety of the public. Terrorism analysts and law enforcement authorities have insisted that it is hard to spot lone terrorists before they strike and this is of great threat to the security of a nation. From FBI information it is evident that lone terrorism trends indicate that it is an ongoing risk both in side the United States and outside the country (Risen & Johnston, 2003) In 2003 the director of the FBI stated that there was an increased threat from persons who are affiliated or sympathetic with the Al Qaeda and they act without having any conspiracies surrounding them or external support. Scholars in the field of terrorism have in the past concentrated on the how terrorist groups work so as to explain how individuals work. The general view of terrorism is that it is a group activity which is mainly influenced by leaders training, recruitment, obedience and conformity, solidarity and moral disengagement. Due to the imbalance that exists between the focus by scholars on terrorism that is group based on one hand and apparent threat posed by lone wolf terrorist on the other hand, necessitates the empirical and conceptual analysis of lone wolf terrorism so as to establish a good understanding...
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...Application for Employment www.tjx.com Today’s Date: Referred by: Please print clearly in ink. The TJX Companies, Inc. considers all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status, or based on any individual’s status in any group or class protected by applicable federal, state, or local law. TJX also provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law. If you require an accommodation in the application process, please advise Management. PERSONAL DATA FULL NAME: Last First Middle CURRENT ADDRESS: Street and Number City State Zip Code State Zip Code PREVIOUS ADDRESS: Street and Number City Cell Phone Number Home Telephone Number E-Mail Address (Optional) Preferred Name/Nickname (Optional) (Optional) Have you ever applied to A.J. Wright, HomeGoods, Marshalls, T.J. Maxx or The TJX Companies, Inc.? q Yes q provide dates: No If yes, Have you ever worked for A.J. Wright, HomeGoods, Marshalls, T.J. Maxx or The TJX Companies, Inc.? q Yes q provide dates: No If yes, Location: Do you know anyone who works for any of the TJX divisions? q Yes q No Name: How were you introduced to us? q Other qReferral Employee q College/University q ad Newspaper ...
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...RESEARCH PROPOSAL THE IMPORTANCE OF SOFT SKILLS FOR POSTGRADUATES UPON ENTERING THE WORK FIELD RESEARCH METHOD QNTB 313 Prepared by: ASHLEY LOW PIT YEAN (MT 089693) SECTION: 2 BM Prepared for: NORA YUSMA BT MOHAMED YUSOF TABLE OF CONTENT 1. CHAPTER 1: INTRODUCTION Page 2.1. Background of the Study 3 2.2. Problem Statement 4 2.3. Research Objectives 5 2.4. Significance of the Study 5 2.5. Scope of the Study 6 2. CHAPTER 2: LITERATURE REVIEW 3.6. Introduction 7 3.7. Previous Studies of Literature Review 7 3. CHAPTER 3: RESEARCH METHODOLOGY & DATA SOURCES 4.8. Introduction 11 4.9. Data Resources 11 4.10. Data Collection Method 11 4.11. The Measurements of Variables 13 4.12. Procedure of Data Analysis 14 4.13. Research Framework 17 4.14. Determinants of Variables 18 4.15. Research Hypothesis 19 4. REFERENCES 20 CHAPTER 1: INTRODUCTION 1.1 Background of the Study These days there is a huge number of unemployed post graduates. Post graduates are students who recently received professional or academic certificates, or other qualifications for which a first of a Bachelor’s degree. Regardless if the students come from IPTA or IPTS, prestige or local universities, a majority of them finds it...
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...The Grassroots Battle: Wal-Mart Supercenter Rosemead Stephen J.J. McGuire, Christine Chueh, Tia Mao & Isela Mercado California State University, Los Angeles September 11, 2008 Wal-Mart, founded in 1962 in Rogers, Arkansas, was the largest retail chain in the world. Its growth was derived from a wide range of competitive advantages, such as Wal-Mart’s sophisticated use of information technology to keep track of and reorder items, the use of “Just-in-Time” shipments of merchandise from distribution centers that eliminated the need for costly in-store inventory storage2, and the sheer economies of scale it achieved compared to its rivals. Wal-Mart also exploited “economies of density” to make the most of its centralized distribution hubs.3 These advantages, combined with its “Every Day Low Price” strategy, enabled Wal-Mart to serve its target market, of which the residents of Rosemead, California were typical. In 2003, Wal-Mart’s attempt to establish a Supercenter 12 miles from downtown Los Angeles in the city of Inglewood, California was stopped by a community grassroots effort to keep the retailer out. Wal-Mart then diverted its expansion plan to the nearby city of Rosemead, where a new Supercenter would benefit from two Wal-Mart distribution centers within a cluster of ten neighboring Wal-Mart stores. In September 2004, the Rosemead City Council voted in favor of Wal-Mart’s plans to open its first Supercenter in Los Angeles country, alienating many residents who felt their...
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...The essence of this essay is to explore democracy, democratic consolidation and democratization. It further explains why democratization takes different ‘flight trajectories’ in different developing countries. It is difficult to reach a consensus on the definition of democracy. However, the main idea of democracy is widely accepted to have originated from Athens in the 5th century BC. The Webster New Encyclopedic Dictionary (1995) defines democracy as a government in which supreme power is invested in the people and exercised by them directly or indirectly through representation. According to Lindel, and Scott (1999), the term originates from the Greek word (demokratia) which simply means “rule of the people” and it was coined from (demos) “people” and (kratos) “power” or “rule” in the 5th century B.C. It is important to note that the political system postulated by the Athenians was such that democratic citizenship was exclusive to an elite class of free men only. Slaves and women were excluded from participation. Furthermore, in a lecture titled “What is Democracy”? Diamond (2004) gave an overview of what in his opinion is democracy. He describes democracy as a system of government with four key elements: a system for choosing and replacing the government through free and fair elections; active participation of the people, as citizens, in politics and civic life; protection of the human rights of all citizens; and a rule of law in which the laws and procedures apply equally...
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...What is a Reservations Sales Agent? A Reservations Sales Agent processes customer enquiries and bookings for travel arrangements including airline tickets, coach bookings, accommodation, day tours, car-hire, transfers and travel insurance. They usually work over the telephone or on-line and occasionally face to face depending on the company. What does a Reservations Sales Agent do? The agent processes customer bookings and answers customer enquiries over the phone and on-line. All bookings (or reservations) then go into a computer reservations system. A Reservations Sales Agent needs to ask and answer questions to ensure their customers get what they are looking for. It is important that a Reservations Sales Agent has comprehensive product information about what they are selling in order to answer customer enquiries accurately. What does it take to be successful? A love of dealing with people, good listening skills, attention to detail and accuracy. The Reservations Sales Agent needs to be able to work at a fast pace as they will often find reservations roles are located in call centres with large numbers of phone calls on hold with clients awaiting your help. What is the Travel Agencies Industry? This industry includes businesses that sell, book and arrange travel, tour and accommodation services for the general public and commercial clients. The industry also encompasses companies primarily engaged in providing travel arrangement and reservation services, including...
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...31 31 REVIEW OF LITERATURE This chapter attempts to review different literatures on customer satisfaction with reference to hotel industry and presents various studies made regarding the issues related with hotel industry and customer satisfaction. Customer – De finitions Paul S. Goldner (2006) 1 Grigoroudis, E and Siskos, Y (2009) defines, “...a customer is any organization or individual with which you have done business over the past twelve months”. 2 “Customer means the party to which the goods are to be supplied or service rendered by the supplier”. provide definition for ‘customer’ upon two approaches: With refe rence to loyalty, “A customer is the person that assesses the quality of the offered products and services” and on process oriented approach, “the customer is the person or group that receives the work output” (p.9). 3 Customer Satisfaction – Definitions Satisfaction has been broadly defined by Vavra, T.G. (1997) as a satisfactory post - purchase experience with a product or service given an existing purchase expectation. 4 Howard and Sheth (1969) 5 According to Westbrook and Reilly (1983) define satisfaction as, “The buyer’s cognitive state of being adequately or inadequately rewarded for the sacrifices he has undergone” (p.145). 6 , customer satisfaction is “an emotional response to the experiences provided by, associated with particular 32 products or services purchased, retail outlets, or even molar patterns...
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...Abstract The goal of this study is to investigate the effect of assessment, test, evaluation and measurement at Midlands State University in Zimbabwe, South Africa. It also shows the reflection of written test exams in terms of quality psychological instrument, analyzing assessment data and interpretation of results. Poor education assessment may expose students to risks of unintended outcome related to university credibility. Assessing for Improvement: College Semester Exams Assessment is the systematic collection, review, and use of information about Educational programs undertaken for the purpose of improving learning and Development (Palomba, & Banta, 1999). Assessment generally involves measurement, testing and evaluation the terms, which are mostly confused by many people. Test or Test Instrument is a systematic procedure for measuring a sample of an individual's behavior, such as multiple-choice, performance test, open book among others (Brown, 1971). Evaluation on the other hand is a systematic process for the collection and use of information from many sources to be applied in interpreting the results and in making value judgments and decisions (Wolansky, 1985). While measurement is the process employed to obtain a quantified representation of the degree to which a learner reflects a trait or behavior. This is one of the many scores that an individual may achieve on a test (Wolansky, 1985). In assessing any instrument or program one should not lose the sight of...
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...is one of the General Studies introduced in the curriculum for every undergraduate student in Osun state University regardless of the student’s course of study. The introduction of this course provides opportunity for the University to deliver on its vision and mission to students, national and international community. Specifically, the course help to challenge students to positively utilize the high quality teaching and learning experiences from other courses become entrepreneurial graduates capable of impacting on their environment while being globally competitive. Ideally, entrepreneurship education should be an off shoot of all disciplines. The primary discipline should provide skills capable of generating goods and services that would be demanded and create income. This education will thus help students to utilize learned skills to generate self employment thereby reducing the population of our graduate seeking jobs to the barest minimum. This will also reduce the level of unemployment nationally. The materials in the book are contributed by scholars from different intellectual backgrounds to produce a rich and highly stimulating compilation. The book gives a vivid background of the history of entrepreneurship from the rudimentary to the modern age. It provides ideas on principles and skills involved in sustaining entrepreneurship, potentials of businesses and entrepreneurs, types of enterprises and contributions of entreprenures to local, national and global economy. ...
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...Table of Contents List of Acronyms 1 SDPI Management Structure 2 SDPI Board of Governors 3 SDPI Mandate 4 About SDPI 5 1996-97: An Overview 6 Research Programme 8 Collaborative Research Projects 13 Reaching Out 15 Advocacy and Networking 20 Capacity Building 24 Management and Support Services 28 Annexures: I. SDPI Seminar Series 30 II. SDPI Staff 32 III. List of Project/Research Partners 33 IV. SDPI Members 34 V. Linkages and Networks 35 VI. Auditor’s Report 36 |List of Acronyms | | | | | | | |ASDCs Annual Sustainable Development Conferences | |CBO Community Based Organisation | |CBR Central Board of Revenue...
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...A Balanced Scorecard for Small Business C. W. Von Bergen Southeastern Oklahoma State University Management and Marketing Department Durant, OK 74701-0609 Phone: 580-745-2430; Fax: 580-745-7485; e-mail: cvonbergen@sosu.edu Daniel C. Benco Southeastern Oklahoma State University Department of Accounting and Finance Durant, OK 74701-0609 Phone: 580-745-2498; Fax: 580-745-7485; e-mail: dbenco@sosu.edu Abstract The balanced scorecard is a performance management system that enables businesses to drive strategies based on measurement and follow-up. Since the early 1990s the balanced scorecard has been applied in numerous large organizations resulting in many positive results that have been chronicled in the management literature. However, there are few studies addressing the use of a balanced scorecard within small companies. Hence, this paper presents a discussion of the key elements of the balanced scorecard and its applicability to small business. Executive Summary The balanced scorecard (BSC) approach helps organizations manage the implementation of their strategies. The BSC measures an organization’s performance from four key perspectives: financial, customer, internal business processes, and learning and growth. The BSC approach logically links these four perspectives. Improvements in employee learning and growth result in improved internal business processes, which create better products and services and, therefore, higher customer satisfaction and higher market...
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...BECOME THE BEST YOU POSSIBLE: THE PURSUIT OF MEDICINE “The art of healing comes from nature, not from the physician. Therefore the physician must start from nature, with an open mind….” - Paracelsus By Dan Hong FCIQ Collins W04 Assignment due Tuesday 4/26/2016 The Pursuit of Medicine: Table of Contents Introduction to myself……………………………………………………..3 Career Profile………………………………………………………………..4 Anthropology ………………………………………………………………..7 Sociology………………………………………………………………………..13 Psychology…………………………………………………………………….16 Political Science…………………………………………………………….20 Economics……………………………………………………………………….26 History……………………………………………………………………………32 Philosophy………………………………………………………………………38 Conclusion………………………………………………………………………..43 Bibliography/works cited…………………………………………………..45 The Start of a Journey: Introduction of myself If there’s a will, there’s a way. And if there is a way, Dan Hong has the will. Ever since I was born, I was curious about the world. I always said yes to trying new foods, taking mental and physical risks, and learning new skills when possible. I was born and raised in Queens, New York where I hustled on the daily; interacted with people of all kinds and developed a New Yorker mentality of “time is money” and acquired a taste for Italian, Korean, and Indian food. Then, I moved to the Great Neck bubble where I felt as if my development was being stagnated because of the lack of diversity and opportunities. But that didn’t stop me—I traveled to new...
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