OM Ed. 11: Quiz Questions Ch. 10
Chapter 10 Job Design and Work Measurement

1. The objective of a human resource strategy is to manage labor and design jobs so people are effectively and efficiently utilized. T or F?
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2. Technology, location, and layout decisions are all possible constraints on human resource strategy. T or F?
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3. Which of the following best describes mutual commitment in an organization?
A) an instance in which management is committed to the employees and the employees are committed to management
B) both management and the employees are committed to the same objective
C) both management and the employees are committed, but to different objectives
D) management obtains the commitment of the employees to a stated objective
E) both management and the employees can rely on each other
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4. Mutual trust is:
A) when employees have gained the trust of management.
B) reflected in reasonable, documented employment policies that are honestly and equitably implemented to the satisfaction of both management and employee.
C) when management has gained the trust of the employees.
D) when management recognizes that the employees are competent, motivated people both able and willing to perform at the level required to produce a quality product.
E) when management and the employees both agree on common objectives.
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5. What is quality of work life? What is its relation to a firm's human resource strategy?
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6. The two most basic policies associated with employment stability are:
A) job enrichment and job enlargement.
B) employment for life and guaranteed minimum wage.
C) follow demand exactly and hold employment constant.
D) incentive plans and piece-rate plans.
E) full-time and part-time.
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7.What are the advantages and the disadvantages of the