...Car Rental Ghana TOPIC: ONLINE CAR RENTAL SYSTEM * CHAPTER -1 INTRODUCTION TO ONLINE CAR RENTAL SYSTEM 1.1 Introduction This project is an online car rental system. It is a web based system specially designed for car reservation management. Through the system, customers can view the rental car company’s available cars and their features. The customers can register and make reservation for the cars online. Through the same system the company can manage its cars’ stock, personnel’s details as well as its customers’ details and reservations. 1.2 Reason for the Project People get a rental car for various reasons. One of them could be because they do not possess a car and would need an escort for a special event like a wedding, a gala or probably touring and travelling around. In order to achieve their aims and save a lot of their time going up and down in quest of a good rental car company, they could find about 80 percent of the information they need about rental car companies around their location and the services they provide on the internet. On the other hand rental car companies can increase their return on investment (ROI), reach and maintain a potential market or group of clients on the side. Online services seem to be the best solution to both parties’ situation. In fact various business processes and communication between companies and between their customers have been improve thanks to the advancement of Information Technology and internet...
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...TOPIC: ONLINE CAR RENTAL SYSTEM * CHAPTER -1 INTRODUCTION TO ONLINE CAR RENTAL SYSTEM 1.1 Introduction This project is an online car rental system. It is a web based system specially designed for car reservation management. Through the system, customers can view the rental car company’s available cars and their features. The customers can register and make reservation for the cars online. Through the same system the company can manage its cars’ stock, personnel’s details as well as its customers’ details and reservations. 1.2 Reason for the Project People get a rental car for various reasons. One of them could be because they do not possess a car and would need an escort for a special event like a wedding, a gala or probably touring and travelling around. In order to achieve their aims and save a lot of their time going up and down in quest of a good rental car company, they could find about 80 percent of the information they need about rental car companies around their location and the services they provide on the internet. On the other hand rental car companies can increase their return on investment (ROI), reach and maintain a potential market or group of clients on the side. Online services seem to be the best solution to both parties’ situation. In fact various business processes and communication between companies and between their customers have been improve thanks to the advancement of Information Technology and internet penetration...
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...ONLINE VEHICLE RESERVATION AND RENTAL SYSTEM CHAPTER 1 INTRODUCTION The advantage of having a car is that you can travel anywhere you want at any time without having to transfer from one vehicle to another. But it is not easy for an individual to have a car. Mainly because all cars are expensive and not affordable. That’s why some organizations offer a rent a vehicle service. Customers can call or walk-in in order to rent or reserve a vehicle. The current system is maybe error prone and customers are dissatisfied. An Online Vehicle Reservation and Rental System is being considered in order to reduce and totally eliminate loss of customers to competitors, and save the company from folding up. OBJECTIVES GENERAL OBJECTIVE OF THE STUDY To develop an Online Vehicle Reservation and Rental System to automate vehicle rental and reservation so that customers do not need to walk-in or call in order to reserve a vehicle. SPECIFIC OBJECTIVES OF THE STUDY * To develop a system that will allow the customers to reserve and rent a vehicle online from anywhere within the country * To make the car rental and reservation more convenient for the customers * To develop a system that can keep track of all vehicle reservations and returns SIGNIFICANCE OF THE STUDY This study was made to find out that the use of online rental system can lessen the time and effort consume by the customer in reserving and renting vehicles. Every work process activity is done by computer means...
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...scopes of the system and lastly is the thesis organization which briefly describes the structure of this thesis. Now a day’s everybody wants a safe and comfort journey, which required a good vehicle which makes their journey hassle free. The main purpose of Online Car Rental system is to provide a platform for the users to view the information about to the Car which can be hire for few day or a week. In this system...
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...Car Rental Company Information System SRS Section 3 SE 530 10/21/2015 3.1 External Interface Requirements 3.1.1: Record of all data shall interface to headquarters main system server. 3.1.2: The system shall receive and send data to outstanding banking systems. 3.1.3: The system shall interface with the airport. 3.2 Functional Requirements 3.2.1: The system shall contain an online web portal for customers and employees to have access to rental car information and to perform reservations. 3.2.2: The system shall contain customer service help to customers who have trouble at any point in the system. 3.2.3: The customer service information shall be in the portal. 3.2.4: The customer service information shall contain the rental car company locations, hours of operation, available rental vehicles, and price quotes. 3.2.5: Customer service shall provide contact information such as email, phone number, and live chatting. 3.2.6: The system shall provide management of data, inventory including, make, model, vin-number, miles, color, previous owner, interior, fuel level, maintenance and work history on every vehicle. 3.2.7: The system shall allow vehicles to enter system. 3.2.8: The system shall allow vehicles to leave the system. 3.2.9: The system shall provide monitoring all data and activities throughout system, including all sales, transactions, rental agreements, vehicle data, to send to headquarters for improvements. 3.2.10: The system shall be connected...
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...They also offer daily complimentary cooked-to-order breakfast and manager’s happy hour (3 free drinks each night of your stay). Place- Embassy Suites is located worldwide and uses the dual distribution system to offer their product. Embassy will sell directly to the customer through their reservations system, as well as through travel agencies and online travel companies. Price- Embassy suites prices are based on the location of their hotel. The also offer specials and free nightly internet to members of their Hilton Honors Club. I do not feel any of their marketing decisions. Embassy Suites does a great job promoting themselves especially with their free made to order breakfast and managers happy hour. 2. Cruise Lines- Carnival Product- Carnival is provider of cruises worldwide for people of all types of budgets. Promotes- Carnival promotes themselves as the fun ship by offering numerous activities for people of all ages. Some of these activities include Dinner and Dancing, Swimming, Sporting Events such as basketball and tennis. Carnival mostly promotes themselves through the internet and television commercials. Place- Carnival uses he dual distribution system. You can book online or over the phone directly through them or through a travel agent or online travel company. Price- Carnival’s prices are based off of the destination and length of trip. They also offer specials such as quick getaway pricing, and frequent customer discounts. I do not feel...
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...DEGREE NAME: BSC IN COMPUTING MODULE TITLE: TITLE OF REPORT: CAR RENTAL MANAGEMENT SYSTEM STUDENT NAME: LEANO KEBOITSI BOTHO STUDENT ID: SGB11000928 TU STUDENT ID: 0412800 SUPERVISOR: SUBITHA SIVAKUMAR SECOND READER: MR SIVAKUMAR DATE OF SUBMISSION: 20 OCTOBER 2015 ABSTRACT Fenam car rental management system is being developed in order for clients to book cars from the car rental company from anywhere in the world. This particular system will obtain data from the client by means of completing an online registration form with their personal information. By registering the web site the customer will have the ability to book any car of their liking from the Fenam car rental website. The fenam car rental management system will entirely be incorporated on online systems. It computerizes the manual process by being very efficient and successful. The computerized system makes it possible for clients to provide full information on what kind of car they want to rent. It consists of the kind of car they would like to hire as well as the location. The main aim of the fenam car rental management system is to create a web site for all people so they can book cars for rent together with their individual necessities from anywhere. ACKNOWLEDGEMENT I would like to direct my deepest gratitude to my university lecturer Mrs. Iyer for presenting me with the opportunity to carry out this enlightening and interesting project, she was...
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...A car rental or car hire agency is a company that rents automobiles for short periods of time (generally ranging from a few hours to a few weeks) for a fee. It is often organized with numerous local branches (which allow a user to return a vehicle to a different location), and primarily located near airports or busy city areas and often complemented by a website allowing online reservations. Car rental agencies primarily serve people who have a car that is temporarily out of reach or out of service, for example travellers who are out of town or owners of damaged or destroyed vehicles who are awaiting repair or insurance compensation. Because of the variety of sizes of their vehicles, car rental agencies may also serve the self-moving industry needs, by renting vans or trucks, and in certain markets other types of vehicles such as motorcycles or scooters may also be offered. Alongside the basic rental of a vehicle, car rental agencies typically also offer extra products such as insurance, global positioning system (GPS) navigation systems, entertainment systems. Although some car rental companies provide self-moving cars which are often trucks and vans to customers with house moving purpose, most car rental companies offer cars such as economy cars, midsize cars, full size cars, standard cars, premium cars, SUV mostly to travelers. From this point, Car rental companies provide transportation for travelers who temporary need cars in the travel destination, so car rental...
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...Mobile Technology & Applications Effect on Rental Car Companies By Aubrey A Maloney IS535 –Managerial Applications of Information Technology DeVry University OCT 8, 2010 Abstract Mobile technology and applications are the future of business. With this technology it will make it easier to automate a business such as a rental company and help cut costs. With almost every phone created theses days being Smartphone/PDA and application ready, it will quickly be a more convenient way for the customer that rent cars to be checked in or out of vehicles. It also will help the internal operations of the business flow more quickly for an example, when you have a mobile alert from your phone application that a certain car needs maintenance or has been damaged. Mobile application and technology improve business processes, and establishes a baseline view of applications and services for future evaluation of customer service and functional levels. Mobile technology and applications will help rental car companies like Enterprise generate new business, improve workforce productivity and better serve customers. It will effectively improve productivity, lower costs and enhance differentiation. The mobile solution gives gateway delivery to the information access that it needs now, while being designed to grow with the company into future. Mobile technology is the constantly expanding sector of equipment and related services that enable people to work away from their desks...
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...The U.S. car rental industry is believed to have began back in 1916, when a Nebraska man by the name of Joe Saunders decided to lend out his Ford Model T to local and visiting businessmen. This savvy entrepreneur affixed a mileage meter to the left front wheel of the vehicle and would charge renters a total of 10 cents a mile in order to cover the wear and tear on his beloved Ford. It didn't take long for Saunders to realize he'd stumbled onto a lucrative business idea. By 1925, Saunders' independent car rental company had grow to include operations In 21 states. Saunders also began to diversify his vehicle offering at this point – old Chrysler ads from the 1920's boast that Saunders' fleet included nearly $1 million worth of Chrysler vehicles. The Battle Begins Competitors quickly caught onto Saunders' unique rent-a-car model, and it wasn't long before Walter L. Jacobs started renting out a dozen or so Model T Fords of his own. By 1923, Jacobs' business was grossing more than $1 million in annual sales, making him Saunders' main competitor. Both Saunders and Jacobs built their independent car rental businesses from humble beginnings, but only one would come out on top. In the mid 1920s, Jacobs made the acquaintance of Mr. John Hertz, owner of The Yellow Cab Manufacturing Company in Chicago. Hertz eventually bought Jacobs' car rental company, giving birth to what is now one of the largest chain car rental companies in the nation. Later, General Motors would buy out the...
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...Danielson and Robin Chase in January of 2000, and was based on a car-sharing system originally utilized in Germany and Switzerland. The concept was to allow car rentals by the hour, with arranged pick-up and drop-off times located in neighborhoods allowing customers to simply walk to the vehicle without the need to wait in line. Danielson and Chase were concerned about the environment and this was their solution to vehicle overcrowding. Additionally, they feel their service helps to alleviate the headaches associated with owning a car, and gives people the option of having a second car or a bigger car, if it suits their needs, without having to buy. Zipcar is backed by a proprietary IT platform which allowed the flow of information between customers, cars and the company, and social networking technologies which allowed them to develop an online community of members. Therefore, IT plays an integral part in the company’s success by creating a buzz and encouraging community development. By focusing on automation, customer empowerment, transparency and community, Zipcar brought the Web 2.0 concept to its business model. Firm History & Products Antje Danielson was a 42-year-old woman working on a Harvard energy-research project when she first contacted Robin Chase, also a 42-year-old woman, but stay-at-home mother, with a Master’s degree in Business Administration in regards to starting a business involving car sharing. They met while their children attended the same...
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...States first car rental business begun by a Nebraska man named Joe Saunders, car rental business has grown to over twenty four billion dollars industry. The major players include Hertz, Avis, Enterprise Holdings (Includes Alamo Rent- A- Car, Enterprise Rent-A-Car, and National Car Rental), Avis Budget Group (includes Payless, not Zipcar), Fox Rent A Car1, Advantage Rent-A-Car2, and ACE Rent A Car. Also there are other players like U-Save Auto Rental System (owned by FSNA), Rent-A-Wreck of America, Triangle Rent-A-Car, Affordable/Sensible, ZIP car, and many other independent car rentals. Most of these car rental companies have similar business modules. Customers make their reservations online, over the phone, or at the car rental location. After the reservations process, customers have stand in line to fill out the rental documents. Zip car’s business model is unique because it eliminates all bureaucratic delays that are synonymous to the traditional car rental companies. According to (Forbes.com, 2011), “Zipcar is currently the leading market player in the segment with first-mover advantage and significant brand cache.” Competitive advantage is sustainable for Zipcar because of its strong information system and technology. Zipcar currently has over 9000 cars for rent in over eighteen cosmopolitan areas and over two hundred and fifty campuses. This allows Zipcar to provide a car on demand and offer a variety of models for use while spreading its cars around so that...
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...Total Travel Service Specialist Mayflower Group Corporate Profile Cor orporate ofile e CAR RENTAL & AUTO LEASING AIRLINE TICKETING CORPORATE INCENTIVE TRAVEL MICE COACH HIRE CHAUFFEUR SERVICES HOLIDAY PACKAGES MM2H HOTEL RESERVATIONS About Mayflower Group Established since 1960, Mayflower today is a total travel service specialist and transportation solutions provider in Malaysia, offering a diverse range of products and services for individuals and corporations on leisure and business travel. As the pioneer in the Malaysia car rental industry and the first to introduce luxurious air-conditioned coaches in the country, Mayflower has since grown to become one of the largest fleet owner for ground transportation with a nationwide fleet size of over 2800 vehicles comprising of sedan cars, MPVs, tour vans and air-conditioned coaches. With a wide network of branches and support from foreign and local partners, coupled with a work force of over 550 dedicated employees throughout the country, Mayflower is committed to fulfil its vision of being the market leader and strives to surpass the needs of clients and business partners. We are? h0 Mayflower is a subsidiary of Warisan TC Holdings Berhad, a public listed company on the main board of Bursa Malaysia. The Group consists of the following companies: • Mayflower Acme Tours Sdn Bhd • Mayflower Holidays Sdn Bhd • Discovery Tours (Sabah) Sdn Bhd (Managed and operated by Mayflower Acme Tours Sdn Bhd) •...
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...Enterprise Car Share: Creating the Perfect Application Michael Pica, Nehemiah Torres, Manon Jokaleu Boston University Abstract This paper will focus on, discuss and break down the Enterprise Car Share program in terms of the history and evolution of the car share program, the website infrastructure and security components, the marketing and advertising, the relationship with social media, and how the Enterprise Car Share Application will position them competitively in the current as well as future E-commerce environment. Enterprise Car Share: Creating the Perfect Application Background Originally known as Executive Leasing Company, Enterprise was started in 1957 by Mr. Jack Taylor in St Louis, Missouri in a small office of a Cadillac dealership with 1 employee and 7 cars. In 2009, Enterprise became a subsidiary of Enterprise Holding, Inc. following the company’s 2007 acquisition of Vanguard Automotive Group, the parent company of National Car Rental and Alamo Car Rental (Biz Journal, ST Louis 8/3/2009). Today, Enterprise Holding Company has annual revenues of $16.4 billion and more than 78,000 employees, Enterprise Holdings and its affiliates own and operate almost 1.4 million cars and trucks making them the largest rental car service provider in the world measured by revenue, employees and fleet. The Car Share program actually started in 2005 under the network of Enterprise Rent-A-Car’s hourly car rentals. According to the USA Today, Enterprise has been renting...
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...information technology. 8 As the CEO of Zipcar, what would you do to sustain a competitive advantage? 8 Is Zipcar a Success or Failure? 9 Will Zipcar Survive? 9 Should Zipcar Alter Their Strategy? 10 References 11 Case Description Zipcar is a company that was co-founded by Antje Danielson and Robin Chase in January of 2000, and was based on a car-sharing system originally utilized in Germany and Switzerland. The concept was to allow car rentals by the hour, with arranged pick-up and drop-off times located in neighborhoods allowing customers to simply walk to the vehicle without the need to wait in line. Danielson and Chase were concerned about the environment and this was their solution to vehicle overcrowding. Additionally, they feel their service helps to alleviate the headaches associated with owning a car, and gives people the option of having a second car or a bigger car, if it suits their needs, without having to buy. Zipcar is backed by a proprietary IT platform which allowed the flow of information between customers, cars and the company, and social networking technologies which allowed them to develop an online community of members. Therefore, IT plays an integral part in the company’s success by creating a buzz and encouraging community development. By focusing on automation, customer empowerment, transparency and community, Zipcar brought the Web 2.0...
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