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Online Shopping – the Challenges View from Law & Ethic

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Submitted By flauntmg
Words 4007
Pages 17
TABLE OF CONTENT
TABLE OF CONTENT 2
ABSTRACT 4
CHAPTER 1 5
INTRODUCTION 5
1.1 Online Shopping 5
1.2 Security Issues 6
1.3 Computer Crimes Act 1997 7
1.4 Penal Code - Cheating 7
1.5 Electronic-Commerce Act 2006 8
1.6 Consumer Protection Act 1999 8
1.7 Tribunal for Consumer Claim (TCCM) 10
CHAPTER 2 11
FRAUD AND DECEPTION 11
CASES REPORTED 11
2.1 Statistic by PDRM 13
2.2 Statistic by KPDNKK 13
CHAPTER 3 14
RELATION WITH LAW AND ETHICS 14
3.1 Law Related Issues 14
3.5 Ethical and Morality Issues 16
CHAPTER 4 17
RECOMMMENDATION 17
4.1 Consumers Awareness 17
4.2 Enforcement Agency 18
CHAPTER 5 19
CONCLUSION 19
REFERENCES 20
STATUTE 20

ABSTRACT
The development of the Internet and the globalization of market have brought changes in business and marketing throughout the world including Malaysia. The increase in world trade due to globalizations has received immense criticisms from society for its detrimental impact on the environment and causing social as well as trade injustices. These issues have led to the emergence of ethical consumers, who challenge business practices by demanding a more ethical conduct in the marketplace. The current legal framework is inadequate to serve as efficient and effective tools of control in protecting consumers against illegal and harmful online business despite the existence of several legislation, guidelines and codes of practice regulating online shopping. The government should think of ways and means of appropriate solutions to address the problem of online shopping fraud in order to protect the rights of Internet users in Malaysia.

CHAPTER 1
INTRODUCTION
1.1 Online Shopping
Internet has been a commonly accepted means of technology to conduct daily activities. The growth of the Internet since the starting of a new millennium has been extraordinary. There were 17,723,000 Internet users in Malaysia

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