Assess strategies that management may use to respond to influences on operations

1. Executive summary:
Operations management is the planning, organising, coordinating and controlling the transformation of inputs to outputs to maximize profitability, while meeting the requirement of customers and maximising quality of the good and service. Operating since 1983, Bob and Pete’s 100% Yum is a family owned, authentic bakery wholesaler. Operating for 25 years, Simon Johnson is a wholesaler of luxury and high end foods, valuing the experience and quality of foods. Both in the food industry, the businesses respond to these influences through the variety of similar and different strategies. The operations process is influenced by technology, quality expectations and globalisation. Similarly, B&P and SJ respond to these influences by the strategies of using leading edge and established technology, inventory management quality management outsourcing and the design and development of new products.

2. Technology
Technology is the design, construction and application of innovative devices, methods and machinery upon the operations process. If technology is responded to efficiently, businesses applying efficient strategies to improve efficiency and quality, as machines make manufacturing more accurate. SJ strategically use leading edge technology, which is the most advanced or innovative technology at any point in time. For example, SJ use new technologies of temperature controlled transportation in ships and trucks. Specifically important for their imported perishable goods such as ham and cheese to sustain quality but ensuring products are consistently at a temperature of -4 degrees Celsius; overall improving the operations process as quality, speed, dependability and flexibility are all efficient. SJ responding to the influence of technology resulted in their