OPERATIONS MANAGEMENT AT SQUARE FASHION LTD

1.0 INTRODUCTION

Operations Management (OM) is defined as the design, operation and improvement of the systems that create and deliver the firm’s primary products and services. A business education is incomplete without an understanding of modern approaches to managing operations. Operations management provides a systematic way of looking at organizational processes. The concepts and tools of OM are widely used in managing other functions of a business. The employees must know how operations work effectively to perform their jobs. The best way one can have a comprehensive understanding of the various aspects of Operations Management is to study a business process involving the production of goods and nothing can serve the purpose better than analysing the production of garments. With that end in view, the group studied the OM of one of the leading export-oriented garments of Bangladesh, the Square Fashions Limited (SFL). SFL is one of the leading export-oriented garments in Bangladesh. The company has earned a high reputation for its quality of products among foreign buyers, mostly the European countries. They are the producers of apparels of world-class brands like Puma, Marks & Spencer, and Crocodile. Export-oriented garments firms face stiff competitions in the global market for their place in the list of preference of the buyers and SFL is no exception to that. With frequent cancellation of orders for or rejection of readymade garments due to minute defects, these companies are forced to remain ever vigilant and cautious on quality concerns. At SFL, quality is viewed not as a separate activity; rather it is given a broader definition that is associated with each and every step of the process from raw materials to finished goods.

1.1 Origin of the Report

The term paper is originated to fulfil a partial