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Identify and explain the role and importance of effective operations management.
[Assignment Task 19.1.a]

Submitted by,
Manu Abraham Samuel,
ETOLA 9145.
Submitted to,
Areeba Zafar,
Lecturer in Quality and Systems Management,
EThames Graduate School.
Date: 02 September 2009

Operations Management
Operations management is a process, focuses on the production and effective distribution of quality services or outputs. It makes sure that the output or final product meets the requirements of the customer. The major part of it takes place within the organization and the process varies on the basis of nature of the product or the services of an organization (Free Management Library, 2002).
The operations management includes different steps such as the design, management, and improvement of the production and distribution system. Most of the organizations financial and human resources are directly linked with the making of products and distribution services. Therefore we can say that operations management is a vital factor to organizational success (The Open University). The operations management process will ensure the following factors * Help the organization to achieve the operational objectives at least cost.

* Regular reviewing of services or production to achieve the best practice.

* Sharing of knowledge and help the organization to achieve certain standards.

* To coordinate all the departments of production namely labor, land, capital, technology and equipments.
(Department of Natural resources and water Queensland,2001)

Operations management has not only a strong long-term strategic role but also an equally strong short-term, daily operational role. So a part of the operation management need to handle the day- to-day activities of the organization and monitor the daily usage of resources (Samson and Singh (2008)).According to

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