...her works. She thought she had present well on her job. Shauna didn’t notice Mr. Hamid that she might be absent on Monday to company with her family when her dad was sent to the hospital. Shauna just “informed” her boss what happened to her father. She didn’t ask Mr. Hamid permission or left any evidence to prove that Mr. Hamid agreed with her request. Mr. Hamid fired Shauna after the day she absent. The boss thought that Shauna didn’t ask for his permission and just left to hospital, he considered as she was irresponsible. Shauna confronted her boss when she was picking up her belonings. After some arguing the boss became angry and he yelled at Shauna to leave his office. 2. Make inferences about the facts. In this case, we think that the boss just cared about what he needs and what he wants, and didn’t understand what Shauna’s situation. When Shauna’s father was having a heart attack, she was too nervous to have clear mind. And the boss didn't treat part-time employees as their assets; the boss thought that anyone could have replaced them. Most of the works in the office are done by Shauna, but due to her absence, the boss faced some works that he didn’t know how to deal with, that’s why he became angry to...
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...Organizational Behavior An Evidence-Based Approach Twelfth Edition Fred Luthans George Holmes Distinguished Professor of Management, University of Nebraska Me Graw Hill Boston Burr Ridge, IL Dubuque, IA Madison, Wl New York San Francisco St. Louis Bangkok Bogota Caracas Kuala Lumpur Lisbon London Madrid Mexico City Milan Montreal New Delhi Santiago Seoul Singapore Sydney Taipei Toronto Contents About the Author Preface v PART ONE ENVIRONMENTAL AND ORGANIZATIONAL CONTEXT Evidence-Based Consulting Practices 1 iv Organizational Behavior Case: Conceptual Model: Dream or Reality? 30 Chapter 2 Environmental Context: Globalization, Diversity, and Ethics 31 1 Learning Objectives 31 Globalization 31 Diversity in the Workplace 34 Chapter 1 Introduction to Organizational Behavior: An Evidence-Based Approach 5 Learning Objectives 5 The Challenges Facing Management 6 Undergoing a Paradigm Shift 8 A New Perspective for Management 10 Evidence-Based Management 12 Historical Background: The Hawthorne Studies Reasons for the Emergence of Diversity 35 Developing the Multicultural Organization 38 Individual Approaches to Managing Diversity 39 Organizational Approaches to Managing Diversity 41 Ethics and Ethical Behavior in Organizations 46 47 The Impact of Ethics on "Bottom-Line " Outcomes 13 The Illumination Studies: A Serendipitous Discovery 13 Subsequent Phases of the Hawthorne Studies 14 Implications of the Hawthorne Studies 15 Research Methodology to Determine Valid Evidence...
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...Organizational Behavior An Evidence-Based Approach Twelfth Edition Fred Luthans George Holmes Distinguished Professor of Management, University of Nebraska Me Graw Hill Boston Burr Ridge, IL Dubuque, IA Madison, Wl New York San Francisco St. Louis Bangkok Bogota Caracas Kuala Lumpur Lisbon London Madrid Mexico City Milan Montreal New Delhi Santiago Seoul Singapore Sydney Taipei Toronto Contents About the Author Preface v PART ONE ENVIRONMENTAL AND ORGANIZATIONAL CONTEXT Evidence-Based Consulting Practices 1 iv Organizational Behavior Case: Conceptual Model: Dream or Reality? 30 Chapter 2 Environmental Context: Globalization, Diversity, and Ethics 31 1 Learning Objectives 31 Globalization 31 Diversity in the Workplace 34 Chapter 1 Introduction to Organizational Behavior: An Evidence-Based Approach 5 Learning Objectives 5 The Challenges Facing Management 6 Undergoing a Paradigm Shift 8 A New Perspective for Management 10 Evidence-Based Management 12 Historical Background: The Hawthorne Studies Reasons for the Emergence of Diversity 35 Developing the Multicultural Organization 38 Individual Approaches to Managing Diversity 39 Organizational Approaches to Managing Diversity 41 Ethics and Ethical Behavior in Organizations 46 47 The Impact of Ethics on "Bottom-Line " Outcomes 13 The Illumination Studies: A Serendipitous Discovery 13 Subsequent Phases of the Hawthorne Studies 14 Implications of the Hawthorne Studies 15 Research...
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...Organizational Behavior Name: Institutional Affiliation: Organizations are groups of people who work closely together with an aim to attain some purpose i.e. they have a collective sense of purpose. Behavior, on the other hand, is the response of a person or people to an action, environment, an individual or a specific event. Organizational behavior is the study of how staff members of the organization think, respond, act and feel within the confines of the organization. Workplace practices influence prospective of human capital. Human capital entails workers skills; knowledge and other abilities that provide competitive advantage by helping uncover opportunities and reduce threats. The study of organization’s behavior is important as it quenches the need to comprehend, and predict behavior trends in a company, influence the behavior by getting things done they way you want and accommodate everyone in the organization and improve organization’s financial wellbeing. Also, organizational effectiveness is the crucial dependent variable in organization behavior. If improper approach is employed to formulate and achieve the stated goals, problems will arise with goals attainment. The problems may range from easy unhelpful goals to the company achieving wrong goals. The case study on Hickling Associates highlights numerous issues covered in the organizational behavior class. Some of the concerns discussed in the case study include work-life balance, employee motivation, employee...
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...Running head: Relating Leadership Styles to Organizational Behavior 1 By Keta Johnson A Paper Submitted to Dr. Wanda Corner In Partial Fulfillment of the Requirements for BTM7001: Advanced Scholarly WritingError occured in marking Attendance. Some error occurred. Please try again. Error occurred in getting Attendance data. Advanced Scholarly Writingjhkkk Northcentral University Doctor of Philosophy in Business Administration Specialization in Public Administration September 14, 2014 Running head: Relating Leadership Styles to Organizational 2 Relating Leadership Styles to Organizational Behavior Numerous studies have been conducted to demonstrate the various relationships between managers and subordinates. The purpose of this paper is to discuss a critical analysis of peer-reviewed articles in which researchers have addressed various leadership styles and how it affects employees. The literature review section will provide an analysis of the theoretical framework and case studies presented by authors. After analyzing the articles, the discussion and findings section will offer conclusions that can be drawn from the results; and also provide an interpretation of what the findings from the scholarly studies mean. The recommendations section will then identify what organizational leaders can do to address the gaps and/or the organizational leadership issues related to the literature review and discussion. Lastly, the conclusion section...
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...Term Paper On Disciplines that Contribute to Organizational Behavior Prepared by – Shambhavi Reg. no. 1220759 Class: Ist MBA – V Date : 9th July, 2012 Abstract: This study covers different disciplines that affect the discipline of organizational behavior. Disciplines like psychology, sociology, anthropology, etc are self acclaimed disciplines that contribute to the study of organizational behavior and they determine how an individual would behave in a scenario. It also includes mention of a case study to determine corporate psychological defenses, which explains how organizations try to avoid charges even if it’s their fault. This term paper discusses how different attributes of organizational behavior are affected by disciplines of different nature. Key words: Interdisciplinary, Organizational Behavior, Psychology, Sociology, Social Psychology, Anthropology, Management, Political Science, Medicine. 1 Introduction: 1. Meaning & Definitions: Organizational Behavior is a systematic study of the actions and attitudes that people exhibit within organizations, according to P G Aquinas (2006). This study is basically concerned with the psychosocial, interpersonal, and behavioral dynamics in organizations. The term ‘Organizational behavior’ is defined by Stephen P Robbins as “a field of study that investigates the impact of individuals, groups and structures on behavior within organizations for the purpose of applying such knowledge towards improving on Organization’s...
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...Organizational Behavior Credit: 01 Instructor: Dr. Vandana Pareek E-mail: Vandana.pareek@accurate.in Course Outline Introduction: Understanding and managing people’s behavior in the work organizations are quite challenging for managers because of the complexities involved in this process. These complexities can be simplified by applying the information from the field of study in management, known as Organizational Behavior (OB). Course Objective: To understand the challenges lying before the managers in managing human behavior in organizations and how knowledge of organizational behavior helps managers to meet these challenges effectively. Text Book: Robbins S., Judge, T.A. & Vohra, N. (2012). Organizational Behavior, Perarson, New Delhi. Reference Books: 1. Luthans F, Organizational Behavior 2. Moorhead & Griffin, Managing People & Organizations 3. Prasad L M, Organizational Behavior 4. Pareek Udai , Understanding Organizational Behavior Evaluation System: Criterion | Load | Assignment | 10 | Class Participation | 10 | Mid-Term | 30 | End-Term | 40 | Presentation | 10 | Total | 100 | Session Plan: Session | Content | Reading Material | 1 | Introduction: What is OB, Concept, key elements, importance of OB. | | 2 | Challenges and Opportunities for OB, | | 3 | Foundation for Individual Behavior: Learning...
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...scientific methodology to better understand the behavior of individuals working in organizational settings. In principle, organizational psychology focuses on workplace, including its workers, and organizations that employ them. Organizational psychology gives hiring tests, study the best ways to train employees, investigate how to improve work conditions, and analyze how management and employees can get along better. Organizational psychology should be viewed as a science; it is based on scientific studies of behavior in both organization and laboratory settings. Organizational psychology is part of a broader field of study in its own right; however, it is actually part of the broader field of industrial/organizational psychology, (Jex & Britt, 2008). Industrial psychology is defined as the application of methods and principles of psychology to the workplace using scientific methods to study behavior in organizations. Industrial psychology deals with recruitment, selection, classification, compensation, performance appraisal and training of employees. Whereas, organizational psychology is concerned with socialization, motivation, occupational stress, leadership, group performance and organization development. Historically, organizational psychology was slower to develop than the industrial psychology. The event that is usually considered the historical beginning of organizational psychology was the Hawthorne studies, although many other events and individuals helped...
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...CIS 462 WK 2 CASE STUDY 1 ACCEPTABLE USE POLICY To purchase this visit here: http://www.activitymode.com/product/cis-462-wk-2-case-study-1-acceptable-use-policy/ Contact us at: SUPPORT@ACTIVITYMODE.COM CIS 462 WK 2 CASE STUDY 1 ACCEPTABLE USE POLICY CIS 462 WK 2 Case Study 1 - Acceptable Use Policy An Acceptable Use Policy (AUP) is a very important policy within organizations to define acceptable employee behavior when accessing company resources. Additionally, there are also legal implications within AUPs. Use an existing AUP that you are familiar with, such as from a current or previous workplace, or search on the Internet for an example AUP to complete this case study. Write a three to five (3-5) page paper in which you: 1. Describe the purpose of an Acceptable Use Policy you have selected and explain how the AUP helps provide confidentiality, integrity, and availability within the organization. 2. Critique the AUP you selected and provide recommendations for improving the AUP. 3. Explain methods that organizations can implement to help ensure compliance with the AUP, mitigate their risk exposure, and minimize liability. Describe how your selected AUP accomplishes these goals. More Details hidden... Activity mode aims to provide quality study notes and tutorials to the students of CIS 462 WK 2 Case Study 1 Acceptable Use Policy in order to ace their studies. CIS 462 WK 2 CASE STUDY 1 ACCEPTABLE USE POLICY To purchase this visit here: http://www.activitymode...
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...An Analysis of Case Studies Prepared by Rafiqul Alam Khan Rakibul Haque Department of Finance Page 1 Dhaka, June 05, 2014 Acknowledgement All the praise and appreciation to Allah, the most merciful and beneficent who has enabled us to submit this humble work. We would like to express our special thanks and honour to our course teacher, Sonia Munmun, who guide us in every minute whenever we sought, and who showed us the right track to conduct the study. Finally, we would be happy if the findings of this study could make any contribution in the field of business efficiency. Department of Finance Page 2 Table of Content 7 Abstract Chapter 01: Context and Rationale Preludes: the General Scenario Rationale of the Study Objectives Methodology: Primary & Secondary Sources Limitation Chapter 02: Framework of Case Study Chapter: Foundations of Group Behavior Case Incident 1 Case Incident 2 Chapter: Understanding Work Teams Case Incident 1 Case Incident 2 Chapter 03: Conclusion & Recommendations Conclusion Findings References Department of Finance 8 8 9 9-10 10 11-14 15-17 17-19 20-21 22-24 25-28 29 30 30 Page 3 Abstract Organizational Behavior (OB) is the study and application of knowledge about how people, individuals, and groups act in organizations. It does this by taking a system approach. That is, it interprets people-organization relationships in terms of the whole person, whole group, whole organization...
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...era Introduction The approaches to the study of Public administration in the contemporary era can be categorized from different angles such as normative approach and empirical approach. The main focus of these approaches is how public administration should be, and also to describe and to analyze the actual administrative situations. There different forms of public administration which are divide as follows; Philosophical approach Legal approach Historical approach Scientific approach Case Method Approach Institutional and Structural Approach Behavioral Approach Philosophical Approach The Philosophical approach takes within its purview all aspects of administrative activities. The main goal of this approach is to find out and enunciate the principles or ‘ideals’ underlying these activities. This is perhaps the oldest approach to public administration as of all other social sciences. Legal Approach This is a systematic approach which is formulated and it traces its ancestry to the European tradition of rooting Public administration in law. Public administration was considered to be a part of law, concentrating on legally prescribed structure and organization of Public authorities. Legal approach came into place at a time when the functions of the state were narrowly limited and simple in nature. The administrative law is an important branch of Public law which is conceived in quite broad terms to enable it to include the organization and functions of public authorities and...
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...Case Study #1 1 Perfect Pizzeria – A Not-So Perfect Organization In the case study Perfect Pizzeria, the area supervisor has many problems that need his attention. The largest appears to be the organization. In this case study I will assume that the area supervisor has the authority to affect change within his organization (i.e. he is the franchise owner). Being in an area with few job opportunities should give him the perfect opportunity to recruit bright, ambitious, and motivated people to staff his pizzerias. How can the area supervisor change his organization to achieve a more fluid corporate culture? I think this change can be achieved by human resource changes, structure changes, motivational changes, and reward for good performance as well as accountability for poor performance. Each one of these areas will require a change from the corporate level. For the sake of my case study I am going to assume that the area supervisor (franchise owner) can lobby to achieve this change within the organization. The first area to look at would be the human resource changes needed in the business. Perfect Pizzeria must have a clearly defined and documented process of Recruiting, Hiring, New Associate Orientation, and Associate Retention. Let us first look at Recruiting of new Associates. This would be criteria established for all levels within the organization (manager, assistant manager, night manager, and pizza maker). The process should explicitly state that the company...
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...LECTURER: Maneka Moyo DATE OF SUBMISSION: 15th februar 2014 Introduction; An organization is a collection of people who work together to achieve a wide variety of goals, both goals of the organization and goals of the various individuals in the organization. Organizations exist to provide services and goods that people want. These goods and services are the products of the behaviors of workers. Organizational behavior usually known as ‘OB’ is the study of the many factors that have an impact on how individuals and groups respond to and act in organizations and how organizations manage their environments. Organization is somewhat defined as “Organisations comprise two or more people engaged in a systematic and coordinated effort, persistently over a period of time, in pursuit of goals which convert resources into goods and/or services which are needed by consumers” such definition implies the organization exists with the presence of people consists of diverse cultures, character, perception, intelligence and abilities this necessitate a manager to understand behavioral trends of various people in organization So to achieve the organizational goals it stimulate specific goals, objectives and achieve within an optimal performance of workers, Manager’s knowledge of OB may find it useful to explore ways of stimulating fruitful behaviors from workers. Often drastic changes in behavior of workers may...
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...Holiday decision-making: an adaptable and opportunistic ongoing process Name: Institution: Course: Tutor: Date: Identify and discuss how holiday decision-making as described in the case, is different from the traditional problem-solving models of consumer decision-making Holiday decision-making process is different from the traditional problem-solving models of consumer decision making. This is because holiday decision-making model does not require fixed sequential stages that are required by traditional problem-solving models. Administrative factors play an imperative role when deciding time and choice of holiday decision-making process (Schermerhorn & Osborn, 2011). The typical factors that mostly influence the holiday decision-making process are levels of involvement, situational factors, anticipation, nostalgia and daydreaming. On the other hand, this is very different from traditional decision-making process that is well sequentialized and structured. In this model, the need for a specific service or product is identified and information search and other alternatives are evaluated. The consumer is further led towards purchasing a product and there after placing a purchase evaluation (Moore & Simmons, 2010). In the traditional consumer decision-making, the method of searching for information is well structured and it is either external, internal or both of them. Information collection process in the holiday decision making is an ongoing and...
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...Organizational behavior is defined as the study of the behavior of individuals, groups and structure and the impact to an organization. Organizational behavior uses the information gathered from this study to improve the organization’s effectiveness (Robbins, 2011). Organizational behavior focuses on a number of areas including the behavior of leaders, inter-personal communication, processes and structure within the organization, conflict and employee motivation. The behavioral disciplines of psychology, social psychology, sociology and anthropology form the basis for the study of organizational behavior. Psychology and social psychology studies the impact of conditions in the workplace and the impact to the employees’ performance. Within these sciences, learning theorists also studies the impact of change and how to reduce the challenges of change in the work environment [ (Robbins, 2011, p. 12) ]. According to the authors, sociology, and anthropology contributes to the study of organizational behavior by focusing on the relationship of employees as a group and the impact to the organizational structure. The culture and group dynamic of the employees will direct the level of motivation that in turn will negatively or positively impact the performance of the organization [ (Robbins, 2011, p. 12) ]. Psychology evaluates changes in individuals’ behavior and the impact to learning, Emotions, leadership, and decision-making processes in an organization. Social psychology...
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