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Organization Behaviour

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In Singapore, the people is a mixture of Chinese, Malay, Indian and others immigrant. Each racial group has its own language, foods preferences and tradition practices. They have their own distinctive religion and culture, also to celebrate different festival throughout the year. With a diverse population of Chinese, Malay and Indians as well as foreign workers, Singapore values the diversity of its people. Religious and ethnic difference is embraced in Singaporean society and customs and traditions are respected.

In an organizational, the status and hierarchy are important. They practice a top-down structure, where all the decisions are always taken by the senior management and subordinates are to avoid questioning or criticising their managers. Rewards and punishment are usually not balanced. The managers seldom praise the good work of the subordinates openly. Generally, managers focus more on the mistake being made by the subordinates while compliments are much lesser. This is a form of Asian value where desire behaviour can be cultivated through learning from mistake and punishment. The boss constantly wants to maximise the output of an employee. Therefore, being punctual to work and working overtime are more valued by the boss. This happened when there is lack of trust between the manager and subordinate.

There is a word “Kiasi” which literally means “fear of making mistake” applied to most Singaporeans. It is often used to describe the social attitude of a Singaporean. The word of “Kiasi” reflects the value Singaporeans place on competitiveness and strong work ethics. This word is so widely used by Singaporeans that it is incorporated into their English vocabulary. They will often show this attitude when it comes to negotiation or an agreement. As an example, a “black and white” confirmation is always needed. They will request for a

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