Free Essay

Organizational Behavior

In:

Submitted By salmanhasan88
Words 2118
Pages 9
|Unit title: |EFSM14 - Manage the performance of teams and individuals to achieve objectives (MCI C13 – amended) |
|Element titles: |14.1 Allocate and delegate work to teams and individuals |
| |14.2 Agree objectives and work plans with teams and individuals |
| |14.3 Assess the performance of teams and individuals |
| |14.4 Provide feedback to teams and individuals on their performance |
| |14.5 Resolve performance issues with teams and individuals |
|Scope of this unit |
|This unit is about making the best use of your team and its members so that they can achieve your organisation’s objectives. It covers allocating work, |
|agreeing objectives, and setting out plans and methods of working. It also involves monitoring and evaluating the work of your team and its members and |
|providing feedback to them on their performance. |
|This unit contains five elements: |
| |
|14.1 Allocate and delegate work to teams and individuals |
|This includes deciding with your team how to distribute tasks and responsibilities. You need to make sure this allocation makes best use of team members’|
|abilities, and provides opportunities for them to learn and develop their roles. You need to make it clear what is expected of team members and check |
|their commitment to their work. Where resources are limited, you may have to prioritise objectives or reallocate resources while minimising the |
|disruption this may cause. |
| |
|14.2 Agree objectives and work plans with teams and individuals |
|This includes setting out and agreeing objectives and work plans which are specific, measurable, realistic, time-bound and consistent with your |
|organisation’s overall objectives and policies. You need to explain ways of working in sufficient detail for your team members to understand their |
|objectives and responsibilities. You also need to update objectives and work plans in the light of progress and changes. |
| |
|14.3 Assess the performance of teams and individuals |
|This includes making it clear why you are monitoring and assessing their performance. You need to encourage them to evaluate their own performance |
|wherever possible. You need to evaluate their performance against clear, agreed criteria, taking into account organisational constraints and personal |
|circumstances. |
| |
|14.4 Provide feedback to teams and individuals on their performance |
|This includes giving regular feedback based on your objective assessment of their performance. Your feedback should acknowledge their achievements and |
|provide constructive suggestions and encouragement. At all times you need to maintain confidentiality and show respect for the individuals concerned. |
|You should also give them the chance to respond to your feedback and suggest how they could improve their performance in the future. |
| |
|14.5 Resolve performance issues with teams and individuals |
|This includes the investigation and management of incidents of poor performance or reduced performance. It includes formal and informal review, |
|disciplinary and grievance procedures. |

|Key words and concepts |
|These definitions are provided to explain how key words and concepts are used in this unit |
|Allocating work |Giving teams and individuals responsibility for tasks which should achieve agreed work objectives |
|Assessment of performance |A balanced analysis of performance against planned objectives, taking all relevant factors into account |
|Confidentiality |Only providing information to those who are authorised to have it |
|Feedback on performance |Information you give to team members on how well they are performing against the objectives which have been |
| |agreed |
|Monitoring |Keeping a close eye on activities and results, and comparing these with planned objectives; methods include |
| |considering spoken and written information provided by others |
|Objectives |Clearly defined results which your team and its members need to achieve; objectives should be specific, |
| |measurable, realistic and time-bound |
|Organisational constraints |Your organisation's policies, objectives and level of resources, which limit your freedom to take decisions and |
| |action |
|Organisational objectives |Clearly defined and measurable results which your organisation is scheduled to achieve |
|Plans |Documents or spoken agreements, which describe the work to be carried out, by when, by whom, to what standard and|
| |with what resources, in order that requirements and objectives can be met |
|Policies |Guidelines which cover the allocation of work, such as equal opportunities, training and development and |
| |performance management policies |
|Prioritisation |Deciding the relative importance and urgency of objectives and tasks, so that you know in which order to tackle |
| |them |
|Relevant people |Team members, colleagues working at the same level as the manager, higher-level managers and sponsors, personnel |
| |specialists, people outside the organisation, customers and suppliers |
|Resources |The people, time, equipment, materials, services, energy and premises which you have at your disposal |
|Schedules |Documents showing the work to be done, when and, sometimes, by whom |
|Values |The principles which your organisation believes in and seeks to realise in everything it does; values may be |
| |reflected in your organisation's mission, standards of work, relationships between individuals at work, |
| |relationships with suppliers, customers and other stakeholders, personnel management and reward systems, |
| |training, equal opportunities, health and safety and environmental policies |

|Unit title |EFSM14 - Manage the performance of teams and individuals to achieve objectives (MCI C13 – amended) |
|You must ensure that you: |
|Element title: 14.1 Allocate and delegate work to teams and individuals |
|give opportunities to your team members to recommend how you should allocate work within the team |
|ensure your allocation of work makes the best use of your team’s resources and the abilities of all its members |
|ensure your allocation of work provides your team members with suitable learning opportunities to meet their personal development objectives |
|ensure your allocation of work is consistent with your team’s objectives, and the objectives, policies and values of your organisation |
|clearly define the responsibilities of your team and its individual members, and the limits of their authority |
|provide sufficient information on your allocation of work in a manner and at a level and pace appropriate to the individuals concerned |
|confirm team and individual understanding of, and commitment to, work allocations at appropriate intervals |
|reach agreement with relevant people on the prioritisation of objectives or reallocation of resources, where team resources are insufficient, |
|inform your team and its members of changes to work allocations in a way which minimises the impact on time, cost and inconvenience. |
|communicate with people positively, supportively and constructively. |
|take immediate action to minimise the effect of actual and potential risk(s). |
|Element title: 14.2 Agree objectives and work plans with teams and individuals |
|give opportunities to your team members to help define their own objectives and work plans |
|develop objectives and work plans which are consistent with team and organisational objectives and agree these with all personnel in your area of |
|responsibility |
|ensure the objectives, work plans and schedules are realistic and achievable within organisational constraints |
|ensure the objectives and work plans take account of team members’ abilities and development needs |
|explain the objectives and work plans in sufficient detail and at a level and pace appropriate to your individual team members |
|confirm team and individual understanding of, and commitment to, objectives and work plans at appropriate intervals |
|provide advice and guidance on how to achieve objectives in sufficient detail and at times appropriate to the needs of teams and individuals |
|update the objectives and work plans regularly and take account of any individual, team and organisational changes. |
|communicate with people positively supportively and constructively |
|take immediate action to minimise the effect of actual and potential risk(s). |

|Element title: 14.3 Assess the performance of teams and individuals |
|clearly explain the purpose of monitoring and assessment to all those involved |
|give opportunities to teams and individuals to monitor and assess their own performance against objectives and work plans |
|monitor the performance of teams and individuals at times most likely to maintain and improve effective performance |
|ensure that your assessment of the performance of teams and individuals is based on sufficient, valid and reliable information |
|assess objectively, against clear, agreed criteria |
|ensure that your assessments take due account of the personal circumstances of team members and the organisational constraints on their work. |
|communicate with people positively, supportively and constructively |
|take immediate action to minimise the effect of actual and potential risk(s). |
|forward details of proposed change to the responsible line manager, where service delivery improvements are identified |
|Element title: 14.4 Provide feedback to teams and individuals on their performance |
|provide feedback to teams and individuals in a situation and in a form and manner most likely to maintain and improve their performance |
|ensure the feedback you provide is clear, and is based on your objective assessment of their performance against agreed objectives |
|acknowledge your team members’ achievement |
|provide your team members with constructive suggestions and encouragement for improving future performance against their work and development objectives |
|show respect for individuals and the need for confidentiality |
|give opportunities to teams and individuals to respond to feedback, and to recommend how they could improve their performance in the future. |
|Element title: 14.5 Resolve performance issues with teams and individuals |
|determine the existence of actual performance issues and the apparent cause(s) |
|investigate and confirm the actual causes of performance difficulties with individuals involved |
|determine your own role and responsibilities in relation to the cause of performance difficulties |
|explore and agree options for resolving performance issues |
|record agreements and outcomes in line with relevant informal or formal procedures |
|ensure that agreed action is followed up and future performance monitored, with further review within agreed timescale |
|refer matters beyond your own area of competence or level of responsibility to relevant people |

|Unit title: |EFSM14 - Manage the performance of teams and individuals to achieve objectives (MCI C13 – amended) |
|Element titles: |14.1 Allocate and delegate work to teams and individuals |
| |14.2 Agree objectives and work plans with teams and individuals |
| |14.3 Assess the performance of teams and individuals |
| |14.4 Provide feedback to teams and individuals on their performance |
| |14.5 Resolve performance issues with teams and individuals |
|Knowledge for this unit |14.1 |14.2 |14.3 |14.4 |14.5 |
|The importance of defining and communicating team and individual responsibilities clearly and how |( |( | | | |
|to do this | | | | | |
|How to develop and present work plans using spoken, written and graphical means. |( | | | | |
|The purpose of monitoring and assessment and communicating this effectively to those involved | | |( | | |
|How to provide both positive and negative feedback to team members on their performance | | | |( | |
|How to choose an appropriate time, place and method to give feedback to teams and individuals | | | |( | |
|The importance of the effective allocation of work to your team’s performance and your role and |( | | | | |
|responsibilities in relation to this | | | | | |
|The factors which you need to consider when allocating work to individuals within the team |( | | | | |
|How to match the allocation of work to learning needs and individual development plans |( | | | | |
|How to prioritise and re-prioritise work allocations according to resource availability |( | | | | |
|How your changes to work allocations and negotiations around them can impact on cost, time and |( | | | | |
|convenience. | | | | | |
|The importance of consulting with team members and achieving consensus and agreement on objectives | |( | | | |
|and work plans | | | | | |
|How to encourage and enable team members to define their own work objectives and plans | |( | | | |
|How to gain the commitment of team members to objectives and work plans through effective | |( | | | |
|leadership | | | | | |
|The types of issues on which your team members may need advice and guidance. | |( | | | |
|The importance of providing opportunities to team members to monitor and assess their own work, and| | |( | | |
|how to enable this. | | | | | |
|How to motivate team members and gain their commitment by providing feedback and effective | | | |( | |
|leadership | | | | | |
|The importance of providing constructive suggestions on how performance can be improved | | | |( | |
|Your team objectives, and the organisational policies and values which have a bearing on the |( | | | | |
|allocation of work within your team | | | | | |
|The relevant people with whom negotiations on the allocation of resources need to take place |( | | | | |
|The organisational objectives and constraints which have a bearing on objectives and work plans. | |( | | | |
|Organisational procedures for discipline, grievance and management of poor performance | | | | |( |
|How to identify and devise objectives and work plans for the short, medium and long term | |( | | | |
|The importance of agreeing objectives and work plans which are realistic and achievable | |( | | | |
|How to match objectives and work plans with individuals’ abilities and development needs | |( | | | |
|The importance of regularly updating objectives and work plans | |( | | | |
|The importance of monitoring and assessing the ongoing performance of teams and individuals | | |( | | |
|Different purposes of work monitoring and assessment | | |( | | |
|How to make fair and objective assessments on individual performance | | |( | | |
|The standards against which work is to be assessed | | |( | | |
|The information needed to assess the performance of teams and individuals. | | |( | | |
|The importance of providing clear and accurate feedback to your team members on their performance | | |( | | |
|and your role and responsibilities in relation to this. | | | | | |
|How the necessary information should be gathered and validated. | | |( | | |
|The principles of confidentiality when providing feedback - which people should receive which | | |( | | |
|pieces of information. | | | | | |
|The types of personal circumstances which may impact on individual performance | | |( | | |

Similar Documents

Premium Essay

Organizational Behavior

...Organizational Behavior W. Jack Duncan Book review Meera Iyer Chapters 1. 2. 3. 4. 5. 6. 7. 8. 9. 10. 11. 12. 13. 14. Organizational behavior: defining the field Historical perspective Methodological foundations of organizational behavior Personality development and attitudes The cognitive basis of individual behavior Motivation: Theory and selected research Introduction to small group behavior Leadership behavior and effectiveness Intergroup analysis: Co-ordination and conflict The organization and the individual Environments, organizations and behavior Power relations in organizations Performance evaluation and organizational effectiveness Planned change and organizational development This book is about organizational behavior. It is also a text on management. The objective of the book is to present a research based approach to management from an applied behavioral science perspective. I have summarized each chapter of the book, explaining the main points that the authors wish to communicate. © www.hrfolks.com All Rights Reserved Organizational behavior – Defining the field Organizations are collections of interacting and inter related human and non-human resources working toward a common goal or set of goals within the framework of structured relationships. Organizational behavior is concerned with all aspects of how organizations influence the behavior of individuals and how individuals in turn influence organizations. Organizational behavior is an inter-disciplinary...

Words: 4360 - Pages: 18

Premium Essay

Organizational Behaviors

...ATTITUDES AND ORGANIZATIONAL BEHAVIORS Nancy Hoosier Rasmussen College Author Note This research is being submitted on October 6, 2012 for Nancy Hoosier’s B370 Organizational Behavioral Analysis Course. In this assignment we will be going over four main objectives. The first one being what are some challenges and opportunities for Organizational Behavior. The second point we will discuss will be what are the main components of attitudes and how consistent are they. The fourth will be defining the self-perception theory. Some of the different challenges and opportunities for Organizational Behavior are employees aging, corporate downsizing, temporary working employees, and global competition. Managing workforce diversity is a huge challenge now in this day and age. For managers OB offers insights to improve a manager’s people skills, and helps to see the value of workforce diversity. (Robbins & Judge, 2010) The three main components of attitude are Cognitive, Affective and Behavioral. These components are all very closely related. An example of the Cognitive Component would be my supervisor playing favorites. This would be very unfair. The component Affective example would be a feeling of disliking your supervisor. And Behavioral results...

Words: 479 - Pages: 2

Premium Essay

Organizational Behavior

...4. Which of the following is best defined as a consciously coordinated social unit, composed of two or more people, which functions on a relatively continuous basis to achieve a common goal or set of goals? a. party b. unit c. team d. community e. organization (e; Easy; Organization; p. 6) 49. In order to predict human behavior with any degree of accuracy, what sort of variables must be taken into account? a. global b. general c. dependent d. non-reactive e. contingency (e; Moderate; Contingency Variables; p. 16) 30. Operant conditioning argues that _____. a. behavior is reflexive b. behavior is unlearned c. behavior is a function of its consequences d. the tendency to repeat a behavior is very strong e. the tendency to repeat a behavior is instinctual (c; Moderate; Operant Conditioning; p. 56) 38. Social learning theory would best describe the learning in what situation? a. An employee works through lunch several days in a row after being told by her boss that she will receive extra pay. b. A man learns how to perform yoga by watching a videotape of a yoga teacher. c. A child always addresses his grandmother politely after he is given candy as a reward for his good manners. d. A man stops wearing brightly colored shirts to work after being teased for doing so by his co-workers. e. A postal worker’s pulse...

Words: 2637 - Pages: 11

Premium Essay

Organizational Behavior

...Organizational behavior is the field of study that investigates how organizational structures affect behavior within organizations.  It studies the impact individuals, groups, and structures have on human behavior within organizations. It is an interdisciplinary field that includes sociology, psychology, communication, and management. Those who apply organizational behavior to their business usually start by simply studying employees. They may look at their overall attitudes and habits to determine what may need to change. Some concrete details they may gather include facts about productivity, turnover rates and absenteeism, all of which can tell a lot about employee attitudes. Once they collect some observations, they can satisfy one of the goals of organizational behavior, which is to explain the attitude of employees. The field of organizational behavior has a number of commonly agreed upon goals. Chief among these are effectively predicting, explaining and managing behavior that occurs in organizations. Some of these include describing systematically how people behave under a variety of conditions, understanding why people behave as they do, controlling and developing human activity at work and predicting future employees’ behaviors. The study of Organizational Behavior has proved beneficial in many ways. Some of these benefits include enhancing organizational and individual effectiveness, skill development, personal growth such...

Words: 468 - Pages: 2

Premium Essay

Organizational Behavior

...Organizational Behavior W. Jack Duncan Book review Meera Iyer Chapters 1. Organizational behavior: defining the field 2. Historical perspective 3. Methodological foundations of organizational behavior 4. Personality development and attitudes 5. The cognitive basis of individual behavior 6. Motivation: Theory and selected research 7. Introduction to small group behavior 8. Leadership behavior and effectiveness 9. Intergroup analysis: Co-ordination and conflict 10. The organization and the individual 11. Environments, organizations and behavior 12. Power relations in organizations 13. Performance evaluation and organizational effectiveness 14. Planned change and organizational development This book is about organizational behavior. It is also a text on management. The objective of the book is to present a research based approach to management from an applied behavioral science perspective. I have summarized each chapter of the book, explaining the main points that the authors wish to communicate. © www.hrfolks.com All Rights Reserved Organizational behavior – Defining the field Organizations are collections of interacting and inter related human and non-human resources working toward a common goal or set of goals within the framework of structured relationships. Organizational behavior is concerned with all aspects of how organizations influence the behavior of individuals and how individuals...

Words: 4349 - Pages: 18

Premium Essay

Organizational Behavior

...How do people react to those bases? What changes would you recommend? Honestly all types of power are used in softball. The coach generally has personal power; they have legitimate power as a coach. The coach also has expert power because the coach has played at various levels. The coach also has reward power; if the team does well then they are rewards in different ways. People can react differently, but they normally respect at least one of the powers mentioned above. There isn’t any change I would recommend. 3. Review the definition of organizational politics. Can an organization be totally free of political behavior? What would it be like? How could you make it happen? In my opinion it can’t. In every successful business there is some form of politics, good or bad. Its not what you know its who you know; that stands very true in the city of Thomasville, GA and many around the region, especially in our economic condition. If organizational politics could be used in a positive manner then I see it as beneficial. When it is used in a negative manner (in most cases) I see it as hurting the company. More people are worried about their self and their advancement that they throw anyone and everyone under the bus in order to move...

Words: 343 - Pages: 2

Premium Essay

Organizational Behavior

...Bachelor of Business Administration (Hons) Course Title : Organizational Behavior Course Code : BUS 250 Year of Study : 2 Number of Credits : 3 credits Duration in Weeks : 12 weeks Contact Hours Per Week : 3 hours Pre-requisite Course(s) : BUS 120 Principles and Practice of Management Course Aims The course provides students with a conceptual and a pragmatic approach to understand the employees’ behavior in the organization. This course equips students with the knowledge and skills required to diagnose problems of organizational behaviors, and enhance students’ skills to manage the work behavior of employees at the individual, team, and organizational level. Teaching Approach The course will be taught in lectures and tutorials. Practical examples and cases will be used to practice the concepts relating to organizational behaviors. The learning model for this course is based on lectures, in-class case discussions, behavioral games, psychological tests, and videos. Resources Principal Reading 1. Robbins, S. P. and Judge, T.A. (2015). Organizational Behavior (16th Global Edition). New Jersey: Prentice Hall. ISBN #978-0-13-800040-0 Supplementary Reading 1. Frost, P.J., W.R. Nord, & L.A. Krefting. (2004). Managerial and Organizational Reality. Upper Saddle River: Pearson (pp.244-249, 307-319). 2. Gibson, J,L., J.M. Ivancevich, J.H. Donnelly, & R. Konopaske (2004). Organizations. (11th Ed). New York: McGraw Hill, pp.351-376...

Words: 1269 - Pages: 6

Premium Essay

Organizational Behavior Paper

...Organizational Behavior Paper Linda C. O’Neal MGT/312 - ORGANIZATIONAL BEHAVIOR FOR MANAGERS June 1, 2015 Professor Tina Emrich Organizational Behavior The study of organizational behavior is an academic discipline concerned with describing, understanding, predicting, and controlling human behavior in an organizational environment. Organizational behavior has evolved from early classical management theories into a complex school of thought—and it continues to change in response to the dynamic environment and proliferating corporate cultures in which today's businesses operate. Crafting an organization that functions as efficiently as possible is a difficult task. Understanding the behavior of a single person is a challenge. Understanding the behavior of a group of people, each one with a complex relationship with the others in the group is an even more difficult undertaking. It is, however a worthy undertaking because ultimately the work of an organization is done through the behavior driven actions of people, individually or collectively, on their own or in collaboration with technology. Therefore, a central part of the management task is the management of organizational behavior. The Behavioral Sciences Organizational behavior scientists study four primary areas of behavioral science: individual behavior, group behavior, organizational structure, and organizational processes. They investigate many facets of these areas like personality and perception, attitudes...

Words: 606 - Pages: 3

Premium Essay

The Nature of Organizational Behavior:

...Organizational behavior process in the workplace includes knowledge of the understanding of perception and its link to learning, emotions and attitude, and organizational culture. With perception and learning these two primary activities in human behavior are important aspects in the workplace. These elements are always around us; how one is perceived is a major factor in the workplace. In society there is a process on how we break ourselves and others down by belonging to different societal groups like culture, gender, or profession. Human being inherently want to feel good about themselves even in the workplace and associate with the groups that tend to make them feel that way. Through the use of interactive learning tools such as training, meaningful interaction, and accountability employers are minimizing the biasing effects of stereotyping and making to wrong judgments based on perception. “Organizing people and objects into preconceived categories that are stored in our long term memory” (McShane & Von Glinow, 2010, p.70). A final perceptual activity about a person can influences their behavior to act in a consistent manner with those beliefs. There are perceptual errors found in the workplace which managers must strive to minimize perceptual biases by improving perceptions through empathy and self-awareness. There are three fundamental ways in which we learn: behavior modification which is learning through reinforcement, social learning theory which is learning...

Words: 880 - Pages: 4

Free Essay

Organizational Behavior

...Motivational Problems at Work Alan Hodge BUS610: (MFB1229B) Organizational Behavior Instructor:  Donnie Smith 30 July 2012 Motivational Problems at Work What is motivation? Motivation is the need, act instance or force that provides for a reason to do something or to act a certain way, basically it is the reason or desire to do things (PyschToday, 2012).Therefore, all behavior is some type of motivation, even the act of doing nothing is a motivation, and this motivation can be positive or negative. Also these motivations can be broken down into two groups, internal and external motivation. Usually both types are involved with both positive and negative type actions, but this short paper will look at the some external motivational problems and how they affect work and work performance. Needs When looking at motivational factors one of the first things that must be understood is how the needs of one can drive or act against their work motivation. These needs can be broken into three categories and they are: * Required or primary needs – these needs are required for all human beings. Although their intensity may differ slightly, they are still there in the form of food, sleep, air to breathe etc. * Secondary or important needs – these are the needs of security and love, the feeling of safety and want. * General or desired needs – these are the needs of fun, laughter, fulfillment, the need of enjoyment and wants. These needs are just basic categorizing and...

Words: 812 - Pages: 4

Free Essay

Organizational Behavior

...Running Head: ORGANIZATIONAL BEHAVIOR PAPER Organizational Behavior Paper University of Phoenix MGT 307 April Organizational Behavior Paper Organizational behavior is very important to company’s since the behavior of the company reflects on the company’s performance. Organizational behavior to a company can also be called the companies ethics, which allows individuals to understand what ethics are being held by the company through organizational culture, behavior, diversity and the organizations communication styles. Organizational culture play a major role in an organization, it is considered the foundation, format and beliefs of the organization. A true definition of organizational culture is a set of beliefs, values, and personalities that represent the unique character of an organization. An attributes that contribute to organizational culture and is very important is respect in the organization no matter race. Respect is what allows people to communicate; respect within each other allows growth and shared knowledge. Employee pride is also a great attribute for a company to maintain, the higher employee morale is the more productivity there is within the company and its employees. A company the shows great company morale is McDonald’s employees. McDonald’s emphasis to its employees to always have a smile, greet customers and have an inviting attitude to want the consumer to come back. McDonald’s ensures...

Words: 750 - Pages: 3

Premium Essay

Organizational Behavior

...of plans to integrate and coordinate activities. As the organizing function, the designing an organization’s structure could be noticed. As an example: they should organize who reports to whom, who has to deal with costumers, what takes are to be done and so on. As the leading function, managers should motivate employees, direct their activities and find out the most effective communication ways. As the controlling function, managers must control organizations performance and compare it with previously set goal. If the things are not going as they planed the manager should find the way how to make it better or how should work harder. 3. What is organizational behavior (OB)? Answer: Organizational behavior is a field of study that investigates the impact that individuals, groups, and structure have on behavior within organizations, for the purpose of applying such knowledge toward improving an organization’s effectiveness. To make it a general...

Words: 1063 - Pages: 5

Premium Essay

Organizational Behavior

...Organizational Behaviors Mgt/307 May 10, 2012 Organizational Behaviors The internal environment of an organization influences practices of strong beliefs and standards of its members. These shared behaviors are associated with organizational culture. An organization cultures is also defined by exhibiting resilient of cultures values that strengthens the organizations goals. These goals help communicate and define the organization values and visions. The organization that exhibits this behavior practices perform well with, high achievement, collaboration, and encouragement between team members and advancement. Displaying these behavior cultures creates a work environment that will engage its members and leaders experience a strong diverse organizational culture. This will also exhibit clear and concise direction for its members. In an organizational structure, there are three alternate types of organizational cultures which consist of the passive defensive cultures, constructive culture, and the aggressive defensive cultures. In a passive defensive cultures associate tend to display guarded and defensive behavior in their actions. Passive defensive cultures feel they need to secure their space in their interactions. This even means defecting from their beliefs in order to be effective in the organization. This particular organizational culture associates tend to please others especially managerial staff to elude interpersonal encounters. They focus on rules,...

Words: 716 - Pages: 3

Premium Essay

Organizational Behavior

...Discuss some differences between organizational culture and organizational climate. Organizational culture depicts an “unwritten set of rules, attitudes, practices, beliefs” and mores that are the basic foundational principle of the organization. It affects the way members interact with each other, their customers and stakeholders outside of the company. It would be fair to also surmise that the organizational culture serves to determine the reputation of the firm. Culture includes history, people management style, leadership, performance evaluation system, and a specific set of values and norms shared by individuals and groups in the organization. Organizational climate (also referred to as “corporate climate”) describes the very subjective perception and morale about the firm. Some of the factors may include team functioning, relationship between staff and management, clarity of purpose and roles. Organizational culture differs from organizational climate in that the former is deep and stable, whereas, the latter is a recurring set of behaviors, feelings and attitude that characterizes everyday life in the organization. However, organizational climate “highlights a high level of variability across different cross-sections of the department”2. In order to improve the climate in the organization, the culture has to be cognizant of the factors contributing to the atmosphere in the work-place. Give at least one example of some aspect of each in a place where you have worked...

Words: 489 - Pages: 2

Premium Essay

Organizational Behavior

...Chapter 1 What Is Organizational Behavior? Learning Objectives After studying this chapter, students should be able to: 1. Demonstrate the importance of interpersonal skills in the workplace. 2. Describe the manager’s functions, roles, and skills. 3. Define organizational behavior (OB). 4. Show the value to OB of systematic study. 5. Identify the major behavioral science disciplines that contribute to OB. 6. Demonstrate why few absolutes apply to OB. 7. Identify the challenges and opportunities managers have in applying OB concepts. 8. Compare the three levels of analysis in this book’s OB model. Instructor Resources Instructors may wish to use the following resources when presenting this chapter. Learning Catalytics Questions: Instructor Directions and Follow-Up Organizational Behavior Concept | LC Question | Instructor Directions and Follow-Up | Management skills and managerial activities | Refer to the allocation of activities by time for average, successful, and effective managers. Prioritize how you spend your time as a college student. | This is a good discussion starter on managerial activities and what is important. First, make the connection for students between activities that managers spend their time on and similar activities that college students spend their time on. Next, display results from the class and compare with the Luthans results. For example: * Traditional management = making decisions, planning...

Words: 18189 - Pages: 73