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Business as usual for state government can no longer be the norm; therefore, traditional structures which are being assessed and evaluated to be suitable for the 21 century. It is thought that state government has been known to do things out of tradition rather than out of necessity which has to change. The states have faced budgetary shortfall that make it necessary to re-direct efforts more in communicating more effectively.

The Motor Vehicle Administration has embarked on becoming an organization that is no longer known as just a bureaucratic government for the state. The many opportunities that the organization faces have to do with the filtering of information. The Administration always provides the guidelines that are necessary but the process that is involve in communication makes it ambiguous in levels of understanding.

The MVA has to use alternative ways to communicate more effectively which will help with the flow of communication with the organization structure as described by Morgan models. Gareth Morgan developed six models that an organization uses based on its functionality. The MVA can adapt to two of these models one of which it already uses and that is communicating from top to bottom involving managerial control. This communication style has worked for the MVA for years efficiently and effectively. The socially constructed reality is that communication is changing and expectations are higher. The development of creating project teams to handle the issues and problems that are more complex and require research in Morgan number three model.

The organizational culture of the MVA is one of its own societies, in that the product that is provided is only available to the citizen from the MVA in Maryland. Therefore, it has its own values, laws, procedures and policies unknown to any other organization in the state. The MVA has its own

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