...The Impact of Human Resource Management Practices on Perceptions of Organizational Performance Author(s): John T. Delaney and Mark A. Huselid Source: The Academy of Management Journal, Vol. 39, No. 4 (Aug., 1996), pp. 949-969 Published by: Academy of Management Stable URL: http://www.jstor.org/stable/256718 . Accessed: 13/08/2013 00:20 Your use of the JSTOR archive indicates your acceptance of the Terms & Conditions of Use, available at . http://www.jstor.org/page/info/about/policies/terms.jsp . JSTOR is a not-for-profit service that helps scholars, researchers, and students discover, use, and build upon a wide range of content in a trusted digital archive. We use information technology and tools to increase productivity and facilitate new forms of scholarship. For more information about JSTOR, please contact support@jstor.org. . Academy of Management is collaborating with JSTOR to digitize, preserve and extend access to The Academy of Management Journal. http://www.jstor.org This content downloaded from 128.248.155.225 on Tue, 13 Aug 2013 00:20:09 AM All use subject to JSTOR Terms and Conditions RESEARCH NOTES ? Academy of Management Journal 1996, Vol. 39, No. 4, 949-969. THE IMPACT OF HUMAN RESOURCE MANAGEMENT PRACTICES ON PERCEPTIONS OF ORGANIZATIONAL PERFORMANCE JOHN T. DELANEY University of Iowa MARK A. HUSELID Rutgers University In 590 for-profit and nonprofit firms from the National Organizations Survey, we found positive associations between...
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..."Improving Organizational Performance" Simulation "Improving Organizational Performance" Simulation For this paper I am an organizational psychologist that is brought in to assist a company that has been experiencing a diminished performance level which is expected by the company’s leadership. This simulation explored the use of organizational psychology to understand the causes of employee dissatisfaction and suggest measures to alleviate the problems. It consisted of four separate sections or modules whereas a suggestion or decision was to be made by the organizational psychologist. They were to identify the primary cause for low job satisfaction among stunt performers. Next was change perception of job excitement and challenges within budget constraints. Third was to select a team of three for stunt consultancy. And finally, as an organizational psychologist I needed to address and correct high levels of stress and an increase in absenteeism. MODULE ONE ROOT CAUSE OF LOW JOB SATISFACTION Air Devils quality of performance has plummeted the past two years. Management fears that employees are getting complacent about their achievements. They wish to improve performance and employee satisfaction. By reviewing the JDI (Job Descriptive Index), employee profiles, and the newly discovered blogs we were able to identify a possible root cause for the low job satisfaction. Based on the information provided and the available selection, I chose the primary cause...
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...Organizational Psychology Karima Abida University of Phoenix PSY/428 February 6th , 2011 Organizational Psychology Organizational psychology is a science, however, it is concern with the application of scientific knowledge to enhance the effectiveness of organization. Researches expend psychology to experiment the science of behavior and how it can be applied within an organization. Psychology can help the organization to preform effectively, if the employee is happy at work, then the consumer will be happy, then the community will be happy as well. Organizational Psychology focus on individuals behave within an organizations and how their behavior affects the functionality of an organization. Jex and Britt (2008) stated, “Organizational Psychology is a field that utilizes scientific methodology to better understand the behavior of individuals working in organizational settings” (Ch. 1). Understanding how behavior impacts formal organizations allows improvements to be made that result in more effective functioning within organizations. The role of research and statistics in organizational psychology Research and statistics play a large role in the studies of organizational psychology. There are many methods of research and statistics...
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...The influence of organizational culture on organization’s performance MGMT2384 Submission date: March 20, 2013 With the development of global market, companies use different ways to improve their profit. Making novel advertisement, changing marketing method and adjusting strategic plan are common ways to improve company’s performance (Yanfang, 2011). As the time goes on, people find that these ways sometimes do not work. The problem is about organizational culture. It is why organization does not have good performance (LaGuardia, 2008). Organizational culture has a long history but no one realized it until 1980. There was a drastic business competition between American and Japan. Japanese companies changed their organizational cultures to make their companies better. After that many foreign companies followed (Albert & Jean, 2007). The huge influence of organizational culture was found by people at that time. This essay aims at understanding the influence of organizational culture on organization’s performance. It will use theoretical knowledge to explain the influence of organizational culture on organization’s performance. Then organizational examples will be used to apply to theoretical knowledge. Organizational culture includes many elements such as leadership, values, beliefs, symbols and so on. Organizational culture shows the concept when you meet some situations and do some specific work. What are some familiar stories and symbols they often tell and...
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...Improving Organizational Performance Simulation Summary Shirley Brown PSY/428 October 10, 2011 Dr. Judy Manning Improving Organizational Simulation Summary This paper will summarize the details surrounding the organizational psychology needs of Airdevil Inc. Airdevil Inc. was founded in 1995 by Celsey Evans. This company had a tremendous growth experience but has recently had a decline in employee job satisfaction. Ms. Evans concern is that her organization is suffering and enlisted the help of Dreamworks to develop an organizational psychology plan that will fit within the budget and help improve employee satisfaction. This paper will discuss the four phases addressed in the simulation, motivational interventions and the results accompanied with chosen interventions. Phase One In 1995, Celsey Evans founded the Airdevils with their home base being located in Salt Lake City, Utah. She founded the company with her being the sole employee, at the present time there are 115 employed at Airdevils. Over a two year span the company saw an influx of new employees which also brought and attitude personality differences. Customers began to complained the quality of stunts being performed were not the high quality, breath-taking stunts they were accustomed to seeing by the Airdevils. Celsey initially thought the differences would smooth out and increase employee and customer satisfaction. The first phase that was initiated by...
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...Week 3 Individual Assignment “Improving Organizational Performance” Simulation Summary Diana Salisbury PSY/428 November 8, 2010 University of Phoenix Adinah Johnson CERTIFICATE OF ORIGINALITY: I certify that the attached paper, which was produced for the class identified above, is my original work and has not previously been submitted by me or by anyone else for any class. I further declare that I have cited all sources from which I used language, ideas and information, whether quoted verbatim or paraphrased, and that any and all assistance of any kind, which I received while producing this paper, has been acknowledged in the References section. This paper includes no trademarked material, logos, or images from the Internet, which I do not have written permission to include. I further agree that my name typed on the line below is intended to have, and shall have the same validity as my handwritten signature. Student's signature (name typed here is equivalent to a signature): Diana Salisbury Abstract The “Improving Organizational Performance” Simulation was based on a fictitious professional aerial stunt company called Airdevils Incorporated in Salt Lake City, Utah. A female airborne aerobatic performer, Celsey Evans, founded the company in 1995. At first, she was the only employee but quickly signed up four of her colleagues in 1996. By 2007, the company had grown to 115 employees. The company won numerous national and international awards almost every...
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...Improving Organizational Performance Kenyetta PYSCH/ 428 May 06, 2013 Marianne Narick Improving Organizational Performance Organizations prove successful by the business structure, communication with employees and job satisfaction. There are many ways to accomplish such goals with team building strategies and communication. According to www.boundless.com, “Job satisfaction can be influenced by a person's ability to complete required tasks, the level of communication in an organization, and the way management treats employees. It isn't always easy to measure job satisfaction as the definition of satisfaction can be different for different people. If an organization is concerned about job satisfaction of their employees, management may want to conduct surveys to determine what type of strategies to implement”. Airdevils Inc, is an aerial stunts performance facility in Salt Lake City, Utah. The company was founded in 1995 by one of the best female stunt performers, Celsey Evans and five other performers of the same expertise. By the next year, Airdevils’ workforce expanded to 115 crew members. With a thriving business and company workforce expansion, the founding partners retired from stunt performances and formed the top management staff. For the past two years business came to a stand-still existing and new customers not impressed with the stunts, key employee turnover was at an all-time high and to top things off current employee job satisfaction low. According to...
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...Improving Organizational Performance Simulation Summary By: Helen Pierce PSY/428 8/18/14 The Situation Airdevils’ Inc. is a professional aerial stunts firm founded by Celsey Evans. At Airdevils’ Inc. specializes in skydiving, sky surfing, hang gliding, paragliding, gliding, ballooning, and micro lighting. These services are provided for TV and movie production, demonstrations, publicity stunts, and marketing campaigns. In the past, Airdevils’ won several awards both nationally and internationally every year. Recently they haven't won any awards. They feel customers are expressing their dissatisfaction with the quality of stunts. Additionally, many important employees have left the organization, and there has been a decrease in job satisfaction among the existing employees. The owner and founder Celsey wants to get to the root of the problem and increase both job and customer satisfaction in order to put Airdevils’ back on the right path and get them winning awards again. Recommended Solutions In this simulation I thought the cause of the problem was that the employees feel they can't do what they joined the company to do, the stunts are routine and not exciting, and the management don't take into consideration the suggestions made by the employees. With this my recommended solutions are to enter new lines of stunts to help bring excitement back into the routines. I also suggest rotation in an industry meets to break up the monotony. Training in other...
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...Organization Citizenship Behavior For Organizational Performance BUS2010 Organizational Behavior Term Members Section 2 Group 5 Date of Submit: 29th April 2013 Date of Presentation: 17th May 2013 CONTENTS PAGE ✓ Introduction……………………………………………………………………….…1 ✓ Low Organizational Citizenship Behavior for Organizational Performance…….….2 ✓ Excessive Organizational Citizenship Behavior for Organizational Performance….4 ✓ Suitable Organizational Citizenship Behavior for Organizational Performance ...…6 ✓ Conclusion……………………………………………………………………….…10 Recommendations……………………………………………………...…..…11 ✓ Group Learning Refluences………………………………………………………….11 ✓ References LIST OF ILLUSTRATUIBS TABLE PAGE 1. Ordinary Least Squares Regression Parameter Estimates for Work Crew OCBs on Quantity and Quality…………………………………………9 Introduction Nowadays, the growing number of companies and researches have focused on and had the argument about the organization citizenship behavior for the organizational performance, especially the way of organization citizenship behavior affecting organizational performance. Some of them believe it in an easy way that the more attention is paid on organization citizenship...
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...THE FORMAL EFFECTS OF INFORMAL GROUPS IN AN ORGANIZATION We know that groups are vital to the understanding of organizational behavior because they are the building blocks of the larger organization. In today’s organization, where productivity and efficiency demand collaboration within and across functional, physical and hierarchical boundaries, collaboration in employee networks has become critical to innovation, and to both individual and company performance. The heavy emphasis on teams and group decision making in today’s organizations only increase the importance of understanding teams and groups for managers. As we have discussed in our class, groups are usually divided into formal and informal groups. Formal group is one deliberately formed by the organization to accomplish specific task and achieve goals. And most managers would put so much emphasis on the creation, maintenance and control of formal structure in getting things done to achieve organizational objectives. According to Parker and Cross (2004), most managers have little understanding of how their employees actually interact to get work done. In fact, organizational charts fail to reveal the often hidden social networks that truly drive or hinder an individual’s performance. Mullins (2010) articulates that informal groups are very powerful social net works which are constructed in response to and through actions of their members. Mullins (2010) further articulates that managers and supervisors frequently...
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...Improving Organizational Performance Kyle Petty PSY/428 July 27, 2011 Dr. Jerry Punch Improving Organizational Performance The Airdevils is a stunt organization whose quality of performance has plummeted in past two years. The founder, Celsey, has made some assumptions that the performance decline is a reflection of the heavy recruitment throughout the year and the unfamiliarity between the team members. Celsey was confident that the team members of Airdevils would resolve matters with passage of time; however, after two years the problems surfaced, matters have become worse and the time had come to figure out the root cause of the problems. Celsey administered the Job Description Index (JDI) survey to Airdevils employees and the results reflected a very low-level of job satisfaction, especially the stunt performers (Apollo Group Inc, 2005). The organization, through an outside consulting firm progresses through four phases to address and improve employee’s job performance. In phase one the Airdevils hired Dream Teamworks (DT) to assist in identifying the reason for the low job satisfaction in the stunt performers group. After interpreting the JDI survey DT concluded the cause of low job satisfaction among stunt performers was the lack of exciting challenges in their current job profiles. The main driver for this is the rigid organizational structure that has evolved...
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...Do you think culture is important to organizational performance? By TAN KAR CHU The topic I choose for this assignment is “Do You Think Culture Is Important To Organizational Performance”. There are many definition of Organizational culture that had been made but based on what I had learn, Organizational culture is the value and assumptions shared within an organizational which defines the important and unimportant in the company and, consequently, directs everyone in the organization toward the “right way” of doing things (McShane & Glinow, 2009). But according to Maher (2014), organizational culture is a major factor which affects the speed and frequency of innovation. Nowadays, new develop organization should know that to establish a successful organizations they should adopts and adapts culture to their organization in order to know whether their organizational performance is good or not. I believe that culture is important to organizational performance. First of all organisations that want to be innovative must transform their organizational culture so that it has innovation-oriented culture (Szczepańska, 2014), which means that the employee has to be able to generate innovative ideas in a short times. When the innovation-oriented organizational culture has been create, it will forming a climate that would be positive to the organizational changes. But, in order to toughen the culture for innovation within and across the organisations, employee should be brave enough...
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...UNIVERSITY OF PROFESSIONAL STUDIES ACCRA THE EFFECT OF ORGANIZATIONAL CULTURE ON EMPLOYEE PERFORMANCE AT BARCLAYS BANK, GHANA TABLE OF CONTENTS CHAPTER ONE: INTRODUCTION 1 1.1 Background of the Study 1 1.2 Statement of the Problem 2 1.3 Purpose of the Study 3 1.4 Objectives of the Study 3 1.5 Research Hypotheses 4 1.6 Significance of the Study 4 1.7 Scope and Organization of the Study 5 CHAPTER TWO: LITERAURE REVIEW 7 2.1 Introduction 7 2.2. Theories of Organizational culture 7 2.3 Other theories 13 2.4 Empirical Literature Review 23 2.5 Operational Definitions of Terms and Constructs 29 2.6 General Overview of the Banking Sector 30 CHAPTER THREE: METHODOLOGY 32 3.1 Introduction 32 3.2 Design of the Study 32 3.3 Population and Sampling 33 3.4 Sources of Data 34 3.5 Study Instrument…………………………………………………………………………………………………....35 3.6 Analytical Techniques…………………………………………………………………………………………...35 3.7 Analysis of Data 34 3.8 Variables…………………………………………………………………………………………………………………36 3.8.1 Dependent Variables………………………………………………………………………………………36 CHAPTER FOUR: RESULTS AND DISCUSSION 40 4.1 Introduction........................................................................................................40 4.2 Data presentation………………………………………………………………………………………………40 4.3 Testing of hypothesis 41 4.4 Findings 47 CHAPTER FIVE: SUMMARY, CONCLUSIONS AND RECOMMENDATIONS 56 5.1 Summary...
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...Improving Organizational Performance Simulation Summary University of Phoenix PSY/428 Improving Organizational Performance Simulation Summary The “Improving Organizational Performance” Simulation was based on a stunt company called Airdevils Incorporated in Salt Lake City, Utah. Airdevils Incorporated was a fictitious organization founded by Celsey Evans in 1995. Celsey was the best female airborne aerobatic performer, who provided daring, innovative stunt performances to film producers and marketing firms. Celsey, with four of her colleagues, built Airdevils into a small prosperous organization with 115 employees. Their dramatic and daring stunts won the company numerous awards and many dedicated customers. The founding team of has since retired ad acts as the company’s management team. Over the years the quality of work declined as well as the awards and accolades decreased. Regular customers have expressed their dissatisfaction with the stunts and key employees have left the organization. The job satisfaction levels are low and employees are concerned about their salaries. They feel they could make more money if they freelanced versus working for Airdevils Incorporated. Celsey has become very concerned with the decrease in quality work and the lack of drive to entice customers to use Airdevils services. Celsey decided to take action. Her first step was to identify the cause of low job satisfaction among the stunt performers by initiating...
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...ASSIGNMENT “Organizational Performance & Organizational Development are Two sides of the same Coin” Submitted to: Mr. Muhammad Ather Submitted by: Ahmed Fazeel Ghumman Muhammad Omer Sher Rana Asif Sardar Muhammad Salim Qaz INTRODUCTION Charles Perrow in his article “ The Short and Glorious History of Organizational Theory ” talks about forces of light and darkness. The forces of darkness have been represented by the “Mechanical school of organizational theory” with characteristics like Centralized authority, Clear lines of authority, Specialization and expertise, Marked division of labor, Rules and regulations, Clear separation of staff and line. And forces of light represented as “Human relations school”. and enumerates their characteristics as: Delegation of authority, Employee autonomy, Trust and openness, Concerns with the whole person and Interpersonal dynamics. Now this describes the difference between the organizational perspective of 20th century and 21st century, Forces of darkness represents the “Organization as Rationale Systems” and Forces of Light represents “Organizations as Open systems”. These two concepts of organizational theory has been...
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