Running head: Organizational Behavior Skills

Organizational Behavior Skills

Organizational Behavior Skills

There are 4 barriers that are a part of the communication process; these are Process, Personal, Physical and Semantic. A process barrier and overcoming is ensuring the message received is the same as the message sent. In order to ensure this is accomplished the message should be put in manner the message is understood as the sender intended. This should be accomplished with a face-to-face meeting, where emotions and attitudes can be observed, to help determine if the right message is being received. It would have a feedback session, to ensure that no misunderstanding had taken place. Personal barriers are individual barriers that affect the ability to clearly and concisely communicate. In order to be affective in moving past personal barriers, as the manager I might need to change my style of communication based on the individual I am communicating with. I also need to ensure I am being a good listener. If I see there is some miscommunication happening, I would locate the root cause and discuss, to ensure we get past it. A physical barrier is one that is identified in the characteristics of the setting, such as light, noise, walls and can also include location. As the manager I would recognize and be mindful of physical barriers that might impede the communication. I would reverse a conference room where we can close a door to ensure privacy and remove noise distractions. In the event I am working with a long-distance employee I would schedule a live meeting and ensure my office door is closed to remove any distractions or disruptions. Finally a semantic barrier occurs when there is a disagreement about words being used. As the manager I would ensure I used words that can clearly be understood by both parties to ensure