...Case 1 1. What are the business benefits of Business Sufficiency, Business Sphere, and Decision Cockpits? The business benefits of Business Sufficiency are that it can tell you about the market share and other performances metrics six to twelve months into the future. It is based on a series of analytic models showing what occurring in business right now, such as, shipment, sales, and market shares why it’s happening and what actions P&G can take. Business Sphere is interactive and can reveal insight, trends, and opportunities for P&G’s leaders and prompt them to ask focused business actions that can be addressed with data on the spot. Thousands of algorithms and analytical models aggregate data, organizing it by country, territory, products line, store level, and other categories, and monitor the trends like response to advertising and consumer consumption within individual regions and countries. This program is only used by upper P&G managers and executives. Decision Cockpits are dashboards that display easy to read charts illustrating business status and trends. It has started to give more employees access to the same common data sources. It’s the same principle as Business Sphere, but is extended across the business. These cockpits feature automated alerts when important events occur. One of the major goals on the cockpit was to eliminate time spent by the employees debating the validity of competing versions of data found in emails, spreadsheets, letters...
Words: 965 - Pages: 4
...Megan Morales Madeline Row Mgmt 450.003 Case Brief Managing with Analytics at Procter & Gamble Overview Procter & Gamble has always maintained their brand position as a widely renowned and successful international company. That success has been attributed to many things over the years, including the information decision solutions provided through their core analytics team. With the passionate leadership exhibited by the company’s CEO, Bob McDonald, and the ambitious and visionary efforts of CIO Passerini, P&G was able to secure a clear competitive advantage through the development of their analytics department. In this case discussion, a brief overview of the company’s efforts to transform their IT department as well as specific actions and results will be discussed, in order to identify where the company is positioned now, and where they should be headed. This case explains how the leading soap and candle company, Procter & Gamble, dominated the detergent market by implementing up-to-date analytics into the decision making process in it’s operations. The development team led by Group President and Chief Information Officer Filippo Passerini, helped create a system of tools designed to collect data and aid in statistical forecasts. The data collected gave up-to-date performance information on specific brands, retailers and individual stores. This information became available to all leading executives at the touch of button, compiled into graphs and charts making...
Words: 1706 - Pages: 7
...This conference was the outgrowth of NASA research into the causes of air transport accidents. The research presented at this meeting identified the human error aspects of the majority of air crashes as failures of interpersonal communications, decision making, and leadership. At this meeting, the label Cockpit Resource Management (CRM) was applied to the process of training crews to reduce "pilot error" by making better use of the human resources on the flightdeck. Many of the air carriers represented at this meeting left it committed to developing new training programs to enhance the interpersonal aspects of flight operations. Since that time CRM training programs have proliferated in the United States and around the world. Approaches to CRM have also evolved in the years since the NASA meeting (Helmreich, Merritt, & Wilhelm, 2001). CRM training is now used by all the major international airlines. A recent survey of International Air Transport Association affiliated airlines indicated that 96 per cent of respondents were running CRM courses. Over 60 per cent of these had been in existence for five years or more (O'Leary, 1999). In Europe, the Joint Aviation Authorities (JAA) require that pilots flying in multi-crew cockpits have been trained in CRM. Different national regulators set particular regulations to comply with the European requirements. For instance, in the UK, the Civil Aviation Authority (CAA) requires that CRM training be carried out annually by commercial...
Words: 1017 - Pages: 5
...powder laundry detergent in Target® stores at the end of February 2011 and results from the first two months were better than anyone had expected. * Over the previous 8 years, Filippo Passerini, Group President of P&G’s Global Business Services (GBS) organization and Chief Information Officer (CIO), had led the development of a series of systems and processes that enabled and emphasized the use of up-to-date data and advanced analytics to drive decision making throughout the company. * Data collected by P&G was seamlessly integrated so that Torres and Wright could simply click on higher level data to drill down and view performance by brand, initiative, retailer, and, in some cases, individual store * Compacted detergents were set to be introduced throughout the rest of North America in the coming months and Torres was cautiously optimistic about the impact they would have on the overall market and on P&G sales, Torres wondered whether he should override the statistical models and increase the forecasts. * The company marketed approximately 300 brands, 25 of which generated over $1 billion in annual sales, including Always®, Bounty®, Charmin®, Crest®, Duracell®, Gillette®, Head & Shoulders®, Olay®, Pampers® and Pantene®. * Initially, P&G’s management felt that IT could support data analysis throughout the company by acting as a central repository for data and by providing software tools to aid analysts. Passerini, however, envisioned a much larger...
Words: 779 - Pages: 4
...Best Practices in Outsourcing: The Procter & Gamble Experience Case Study Prepared by Dr. Beena George, Ph.D, Associate Professor at The University of St. Thomas GEO IAOP’s Global Excellence in Outsourcing Award www.IAOP.org Best Practices in Outsourcing: The P&G Experience Introduction The Procter & Gamble Company (P&G) markets a wide range of branded consumer goods products, including beauty care and household products. The company’s products are sold in more than 180 countries, with net sales exceeding USD 82B. With on-the-ground operations spread across 80 countries, meeting the business service needs of the organization was challenging. P&G’s Global Business Services (GBS) organization has met this challenge successfully; they have implemented best-in-class processes to provide business capabilities that create value for the business units, while reducing the costs and efforts necessary to support these operations. GBS is one of four organization pillars that support the organization’s business and provides more than 170 services to the company. The services delivered through GBS include everything from employee services (e.g. people management, facilities, communication, meeting services, and travel services) to business services (e.g. financial services and solutions, product innovation, supply network solutions). Many of those services are provided today through a set of alliance partnerships. The scope of the alliance management effort at GBS encompasses...
Words: 3568 - Pages: 15
...NIGHTCLUB AND PROCTOR & GAMBLE ASSIGNMENT Florida Institute of Technology Authors’ notes This paper was prepared for Management of Information Systems EMG3327, taught by ASSIGNMENT 1: Nighclub The 40/40 Club http://the4040club.com/ What is the club’s mission? Who are the primary clientele? What are the current employment opportunities? What information is available to customers? What information is available to employees? What type of technology is needed for the club? Every establishment must have a mission otherwise; they won’t be successful in my opinion. This is no different for the 40/40 club. According to the establishments website, the 40/40 clubs mission is to provide “entertainment in an opulent lounge setting that combines the lavish warmth of a New York City penthouse with the vivacity and glamour of courtside seats at a championship game.” The primary clientele of the 40/40 club are people who love sports but it is open to all people above the age of 21 who can afford what this luxury club has to offer. There is currently a long list of employment opportunities available at the 40/40 club. They include Administrative Assistant, Marketing, Junior Sales Associate, Sales Associate, Event Coordinator, Club Floor Manager, Bartender, Bussers, Servers, Food runner, Bar Back, Maitre’d, line cook, prep cook, Chef, Entry Level Administrative Assistant, phone operator, receptionist and security. All of these...
Words: 1013 - Pages: 5
...EXERCISE 22-1. TRUE OR FALSE QUESTIONS 1. Sale of goods and services which are subject to Other Percentage Tax cannot be subject also to a value-added tax. 2. Persons or transactions which are subject to Other Percentage tax may still be subject to income tax. 3. Persons or transactions which are exempt from income tax may nevertheless be subject to Other Percentage Tax. 4. A person whose gross annual sales or receipts do not exceed P1,919,500 may, nevertheless be subject to value-added tax. 5. A person whose gross annual sales or receipts do not exceed P1,919,500 may, nevertheless be subject to Other Percentage Tax. 6. A person whose gross annual sales or receipts exceed P1,919,500 may, nevertheless be exempt from other percentage tax or value-added tax. 7. A domestic carrier of passengers by land shall be subject to value-added tax if the gross annual sales or receipts exceed P1,919,500. 8. A domestic carrier of passengers by land shall be exempt from value-added tax and common carrier’s tax if its gross annual sales do not exceed P100,000. 9. A radio broadcasting company whose gross annual receipts do not exceed P10,000,000 shall not be subject to value-added tax even if it decides to be subject to VAT. 10. A television broadcasting company whose gross annual receipts do not exceed P10,000,000 but who voluntarily registers under the value-added tax system cannot revert back to franchise tax for a period of three (3)...
Words: 5543 - Pages: 23
...The Collapse of Sensemaking in Organizations: The Mann Gulch Disaster Karl E. Weick . Reprinted from The Collapse of Sensemaking in Organizations: The Mann Gulch Disaster by Karl E. Weick published in Administrative Science Quarterly Volume 38 (1993): 628652 by permission of Administrative Science Quarterly. © 1993 by Cornell University 00018392/93/3804-0628. This is a revised version of the Katz- Newcomb lecture presented at the University of Michigan, April 23-24, 1993. The 1993 lecture celebrated the life of Rensis Likert, the founding director of the Institute for Social Relations. All three people honored at the lecture-Dan Katz, Ted Newcomb, and Ren Likert-were born in 1903, which meant this lecture also celebrated their 90th birthdays. I am grateful to Lance Sandelands, Debra Meyerson, Robert Sutton, Doug Cowherd, and Karen Weick for their help in revising early drafts of this material. I also want to thank John Van Maanen, J. Richard Hackman, Linda Pike, and the anonymous ASQ reviewers for their he lp with later drafts. The death of 13 men in the Mann Gulch fire disaster, made famous in Norman Maclean's Young Men and Fire, is analyzed as the interactive disintegration of role structure and sensemaking in a minimal organization. Four potential sources of resilience that make groups less vulnerable to disruptions of sensemaking are proposed to forestall disintegration, including improvisation, virtual role systems, the attitude of wisdom, and norms of respectful interaction...
Words: 13718 - Pages: 55
...Contents Executive Summary 3 Report On Globalization Of P&G 4 1) How did the company initiate its first global business? 4 2) Its Global business activity during the last 5-10 years ………………………………...6 3) What global initiatives the company has taken up currently and in the immediate future? 8 4) Can you suggest any alternative to its given future plan of expansion abroad? 10 5) Due to recent financial meltdown and the continuing recession/ slowdown in some developed countries , have some of the recently introduced expansion plans of your company become vulnerable? 12 6) What remedial measure / plan can you suggest? 14 7) Your suggestions for taking the company’s global businesses to the next level? 15 8) References…………………………………………………………………………….17 Executive Summary Procter and Gamble (P&G) was founded by William Procter and James Gamble on October 31, 1837. The company is now the largest company and brand in Fast Moving Consumer Goods (FMCG) industry. The company, today, deals with personal care product, pet food and cleaning agents. The company scored $83.86 billion sales in 2012 and ranks 1st in the Fortune magazine’s “Global Top Companies for Leaders.” The company as on February 19, 2013 has a market capitalization of $ 211.38 bn (Source: Yahoo Finance). The company has simple expansion plan. They have, since early days, have believed in both organic and inorganic growth. The company cultivated and grew in house...
Words: 3993 - Pages: 16
...Q1: UPS 1 What are the inputs, processing, and outputs of UPS’s package tracking system? INPUTS: barcoded label (which has all the information regarding addresses, names and other info of the packages, all of this translated into a barcode). PROCESSING: the DIAD. OUTPUT: the information about the package (which was firstly translated into a barcode) that can be read by the DIAD, and so, the DIAD displays the addresses, names, etc. 2 What technologies are used by UPS? How are these technologies related to UPS’s business strategy? The technologies used by UPS are data management technology, networking and telecommunications technology, IT infrastructure and computer hardware and software. These technologies are related to their business strategy because they will be able to be more efficient and maintain high levels of customer service, while keeping costs low (e.g. avoiding pakages to go to wrong locations). 3 What business objectives do UPS’s information systems address? This UPS's information system addresses as objectives: operational excellence, customer and supplier intimacy and, finally, a competitive advantage. 4 What would happen if these systems were not available? If these systems were not available, UPS would not be able to be so efficient, it would not serve customers that well, it would not be so productive and consequently, it would not be that competitive. Q2: FEDEX 1 List the Business Processes displayed in the Video? When a package arrives...
Words: 2226 - Pages: 9
...MITIGATION OF ERROR by Michael Raynard Mayberry A Paper Submitted to the Worldwide Campus In Partial Fulfillment of the Requirements of the Degree of Master of Aeronautical Science Corporate Aviation Operations ASCI 622 Embry-Riddle Aeronautical University Worldwide Campus November 2011 Abstract Crew Resource Management (CRM) has been a great asset to flight safety by properly using resources for pilots and aircrew. The use of CRM have been effective with other training tools to help encourage better communication and to improve decision making skills. CRM is a valuable asset to companies training program if the technical skills are utilizes in the proper manner. CRM errors will never be eliminated, but the use of effective CRM skill can prevent a substantial amount of errors from ever occurring. Keywords: aviation, CRM, error, human error, decision making, safety Mitigation of Error Crew Resource Management (CRM) has been a great asset to flight safety by properly using resources for pilots and aircrew. Not all researchers accept the concept of CRM to manage error because of its import from other airlines and other training organizational. Other culture and situations could have been worse and not justified use in the United States due to its culture and environment. The researcher will discuss the ability of CRM to eliminate some error; although error can never be completely eliminated, the skills of CRM are an exceptional source that was originally...
Words: 1079 - Pages: 5
...How Video Games and Virtual Simulators Affect Tactical Skills of Military Members in Battle Michael Genthner National University Table of Contents Table of Contents 2 List of Tables 3 Abstract 4 Introduction 5 Background and History 5 Definition of Terms 6 Purpose and Objectives 6 Research Hypothesis 7 Method 8 Military Based Video Games 8 Shooting Simulators 10 Indoor Simulated Marksmanship Trainer 10 Long Range Precision Shooting Simulator 10 Driving Simulators 11 Flight Simulators 13 Results 14 References 17 List of Tables Figure 1: Real World Improvement Vs. Simulation Realism Military Training FAQ. (2013). In VirTra. Retrieved March 24, 2013, from http://www.virtra.com/military-faq/ 15 Table 2: Long Rang Precision Shooting Simulator Sherer, K. (2007, October 29). Laser Shot announces Personal Weapon Simulator partnership. In Gamzig. Retrieved March 28, 2013, from http://www.gizmag.com/go/8224/.........................................................................16 ABSTRACT This paper explores a brief history and the current utilization of virtual simulators and video games within the United States Department of Defense (DoD). Focusing on modern times, the US military is continuing to utilize virtual simulators and war based video games to assist in the training of troops before going on the battle front. The US Military presently uses numerous types of simulators for training, the following will include the implementation of ISMIT...
Words: 3189 - Pages: 13
...AIAA-2005-0001 The Impact of Information Technologies on Air Transportation R. John Hansman* Massachusetts Institute of Technology, Cambridge MA 02139, USA The Air Transportation System and several key subsystems including the Aircraft, Airline, and Air Traffic Management are modeled as interacting control loops. The impact of Information Technologies on each of these subsystems is evaluated through the performance of these control loops. Information technologies are seen to have a significant impact on the safety, efficiency, capability, capacity, environmental impact and financial performance of the Air Transportation System and its components. T Introduction he US and International Air Transportation Systems have demonstrated remarkable growth and increased performance over the past few decades. Fig.1 demonstrates the growth in passenger and cargo traffic in international regions since 1972. Strong growth can be seen in North America and Europe which continue to dominate the passenger traffic. In addition, extraordinary growth can be seen in Asia/Pacific which has dominated the cargo traffic since the early 1990’s. Scheduled Revenue Passenger-Kilometers by Region 1400 1200 1000 RPK (billion) North America Europe Freight Tonne-Kilometers by Region 45 40 35 North America 30 FTK (billion) Europe Asia and Pacific Latin America & Caribbean Middle East Africa 800 600 400 200 0 1970 1975 1980 1985 1990 1995 2000 2005 Asia and Pacific Latin America...
Words: 6025 - Pages: 25
...role of air traffic controllers? ......................................................................... 6 5. Drawback of conventional ATC system ................................................................................ 6 5.1 Incapable to meet the traffic demand nor the-state-of-the-art aircraft ............................. 6 6. What else can the training programme improve? .................................................................. 7 6.1 Sufficient overstaffing on track ........................................................................................ 7 6.2 Human Machine Interface Designs .................................................................................. 7 6.3 The latent issue behind the glass cockpit - Complacency and boredom .......................... 7 7. Conclusion...
Words: 3109 - Pages: 13
...Addressing Challenges of Groups and Teams LDR/531 University of Phoenix Prof. María Gaudier Diez June 28, 2011 Addressing Challenges of Groups and Teams Groups and teams are composed by peoplethat have the compromise of comply with goals and objectives of the organization in which they work. The communications industry is one that have constantly changes do to the technological advances and he or she are supposed to work forward these constant changes. Is a challenge to persuade the groups and teams to become effective and efficient while these changes affects his or her development and performance, and keep his or her interested in all kind of challenge that they have to face time to time.Dessert Communications needs to improve their services because profits have declined. We as managers of the staff have the commitment of work together with employees for a common goal, improve services like offer phone insurance, additional minutes plans, roadside service, and improve telecommunications. We also have to evaluate our employees in customer’s satisfaction ratings, and evaluate the percentage of sales during a service call. Which methods will be used to present the operational change? Suggest a method for an operational change consists of many factors that will result effective or ineffective. This will depend of what kind of method managers decide will be more effective and influential, and how these managers constantly needs to improve the manner in...
Words: 1998 - Pages: 8
