Verbal communication
Communication is simply the act of transferring information from one place to another; sharing information between individuals by using speech. Individuals working within a business need to effectively use verbal communication that employs readily understood spoken words, as well as ensuring that the enunciation, stress and tone of voice with which the words are expressed is appropriate.
It’s is also like talking to someone; you are saying something to them and having a conversation. This includes talking face to face, in a meeting, in an interview, anyone like a friend, telephone, radio or television and other media.
Advantages:
1. It is the fastest way of communicating. It doesn’t take time and money.
2. It is also a direct message because they go straight to the point. Like if you ask a question it is answered straight away. Therefore there is no time wasted.
3. You can tell by their face expression if they are sad or happy about what they are talking about, and also by their tone of voice.
4. You also can comfort them face-to-face.
Disadvantages:
1. When you talk to someone, you can’t use that as evidence, there could be no proof you said something to them.
2. If you are speaking to someone who doesn’t speak English, it’s going to take time to translate and money to get a translator.
3. Also when talking to someone, the conversation can get boring and the person might not be listening.
4. This information can be easily forgotten.
5. If the person you’re talking to speaks a different language, words can be misunderstood.
Tesco uses verbal communication: Face to face is one of the most effective ways of communicating because there is normally very little error and most people will understand what you are saying. A lot of the time in the business it is not possible to meet face to face so other methods are going to be used