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PK Cutover Case Study

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Conservative (Realistic) View

Currently our planned PK cutover target is 3.31.16 (100% coverage). This represents the most realistic target date if we factor in all related integration dependencies. (i.e. Development and Product Support) This assumption is based on our team providing support for all of VSI's products.

Aggressive (Optimistic) View

If we can identify an aggressive strategy to limit our exposure to the VSI product portfolio (PPU only) we may be able to hit a 3.1.16 (100% coverage). This assumption is based on our team only supporting the VSI PPU platform. Risk & Mitigation

Risk is minimal and will be solely dependent on how quickly and efficiently the Uniguest functional areas absorb VSI\KeyLink activities. Here are the primary activities that will need to be monitored to ensure success of this plan. ○ Product Integration Strategy - We need to address how VSI features will migrate to our products and define the quarterly roadmap. ○ PK Customer Support Cutover - Our customer support team must demonstrate ability to support additional customers and newly acquired products. ○ PK Development Cutover - Our engineering team must demonstrate …show more content…
Unfortunately, there is no consistent method to objectively measure how well they are performing and the overall timeliness of their deliverables. The remaining Vasona resources are focused on competing priorities that include Uniguest deliverables and as a result, they do not consistently turnover their deliverables in a timely fashion. In addition, we have not attempted to measure the VSI\KeyLink customer base to determine overall level of satisfaction. I have provided a subjective risk ranking for your review in the addendum section of this report. Our customer support team has been proactive in attempting to understand each critical area needed to ensure a successful PK cutover

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