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W12945

PAK ELEKTRON LIMITED: CONVERTING SYSTEMS TO ERP

Muntazar Bashir Ahmed wrote this case solely to provide material for class discussion. The author does not intend to illustrate either effective or ineffective handling of a managerial situation. The author may have disguised certain names and other identifying information to protect confidentiality.

op yo Richard Ivey School of Business Foundation prohibits any form of reproduction, storage or transmission without its written permission. Reproduction of this material is not covered under authorization by any reproduction rights organization. To order copies or request permission to reproduce materials, contact Ivey Publishing, Richard Ivey School of Business Foundation, The University of Western Ontario, London, Ontario, Canada, N6A 3K7; phone (519) 661-3208; fax (519) 661-3882; e-mail cases@ivey.uwo.ca.
Copyright © 2012, Richard Ivey School of Business Foundation

Version: 2012-04-26

On October 12, 2011, Syed Mohsin Gilani, the general manager finance of Pak Elektron Limited (PEL) was in a meeting to discuss the cash flow situation of the company with Manzar Hassan, the chief financial officer (CFO). During the discussions, he commented on the new enterprise resource planning
(ERP) systems: “Data is being input by the data entry personnel, but reports still need to be adjusted in
Excel, as before. The quality and timeliness of data is a major issue for processing the information in most areas.” Salman Rehmatallah, the chief information officer (CIO) had earlier told Hassan that:

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With the wide range of legacy applications still being used, most of the users were not ensuring the accuracy of the data being entered in the Oracle EBS system, resulting in the need for reconciliation and corrections. Focus was also required on standardizing the reporting