Sta. Cecilia College
108 Gen. T De leon Valenzuela City
A Hotel Practicum Report
Bachelor of Science in Hotel and restaurant Management

Makati Palace Hotel
(Your Royal Address)

5011 P. Burgos corner Caceres Street
Makati City Metro Manila Philippines

Training period: April/June

Submitted by:
Anthony F. Yalung Jr
Blk #3 Bukid Malinta Valenzuela City

Submitted to:
Ms. Jinky April D. Macatulad
Practicum coordinator

2014-2015
TABLE OF CONTENT

Title page........................................................................................1
Acknowledgement..........................................................................2
Table of content..............................................................................3
Mission and vision..........................................................................4

Chapter one

Introduction of the company...........................................................5-6
Company profile.............................................................................7
Company logo and location...........................................................7
Pearl garden hotel (Tariff Rates)...................................................8
Company organizational chart......................................................9-11

Chapter two

Week 1..........................................................................................12-13
Week 2..........................................................................................14-15
Week 3..........................................................................................15-16
Week4...........................................................................................17-18
Week5...........................................................................................18-20
General perception of the training................................................20
Recommendation.........................................................................20

Chapter three

Facilities picture.............................................................................21-25
Picture and action..........................................................................26-29
Room utility and linen set-up..........................................................30-32
Certificate.......................................................................................33
Evaluation sheet............................................................................34-35
Timecard........................................................................................36-37
Updated Resume............................................................................38

ACKNOWLEDGEMENT

This success of mine in my OJT couldn’t turn in to a reality without this following person who with all their help me in different ways. To all of you, let me acknowledge you, all assign of my department of gratitude to our almighty God who always light and guide me on my on the job Training without him, I can do nothing in this world.

Firstly, I would like to express my sincere gratitude to our Practicum Coordinator Ms. Jinky April Macatulad for the continuous support of myOn the Job Training, for her patience, motivation, and immense knowledge. His guidance helped me in all the time of my OJT I could not have imagined having a better Instructor and Coordinator for my On the Job Training.

Most especially to my beloved parents whom with their best faces, the hardship of working hard to provider all my needs who encourage me to work hard for this. Who gives me their moral support; they are the reason why I always pursue to finish my studies. They are my inspiration they are my strength and hope.

To my friends who always there to support me especially to the person who push me to finish this training. He’s one my inspiration. He encourages me to give my 100% in my every duty, who believes in my ability. Who also send me good advices to achieve my goal to finish of this kind of training; He gave his full support on me.

Thank you....

Introduction

Internship or on the job training is one way by which we students are given an opportunity to apply the theories and computations that we have learned from school. It also helps us to obtain applicable knowledge and skills by performing in actual work setting. Colleges and universities require their students to undergo such training within a specific number of hours as part of the curriculum

For us students, an OJT or internship program provides opportunities to go through the actual methodologies of a specific job using the real tools, equipment’s, and documents. In effect, the work place becomes a development venue for us student trainee to learn more about our chosen field and practice what we have learn from academy.

On the other hand, a valuable OJT program also profits the companies who accept trainees. First OJT or intern provides extra manpower for a less significant labor cost than a regular employee. Most of them are all eager to learn the ropes so chances are high that they’ll be given a chance to work on the same company as an employee after graduating.

Employers can use this internship strategy as method in recruiting employees. Since the trainer or supervisor can follow the trainees’ progress, he can gauge based on performance, behavior and attitude if the trainee will make good recruit after the completion of his internship.

We trainees can bring fresh ideas into the organization. Given the opportunity to converse our minds freely and without fear, we may be able to contribute significantly in brainstorming sessions or research and eventually help improve the organizations productivity.
While training the interns, employers are in fact also teach their employees to guide the trainees by stretching their patience, develop teaching skills and make them more sensitive to the needs and mind set of the younger generation. The course of supervision also teaches them how to share what they know and be receptive to questions. Hence, the internship also becomes an avenue in training for future managers of the company.

Makati Palace Hotel Introduction

Your Royal Address…

Business and leisure trips become more pleasurable when you stay at Makati Palace Hotel in Makati City, Philippines. Situated in the country’s premier business district, our 4-star urban retreat lets you experience great convenience in location, plus the warmth and charm of local hospitality.

Our hotel maintains a relaxing atmosphere while providing quality service that meets high standards — all at reasonable rates. The spacious and cozy accommodations here are complete with elegant wood accents and a set of key amenities, such as Internet connection, a cable TV, and private toilet and bath with hot and cold shower. Featured facilities for added convenience include a KTV bar, spa, restaurant, swimming pool, and Deli Fresh, and our in-house gourmet coffee and pastry shop. To make your visit more hassle-free, we also provide practical assistance through airport transfer, daily housekeeping, and laundry service.

Additionally, top destinations are at arm’s reach. The most-happening entertainment hubs and shopping malls are minutes away, while the airport takes a mere 30-minute drive, making our Makati Palace Hotel in Makati, Philippines - Accommodation & Rooms
Lounge in style and comfort in our elegant Makati rooms and suites. Each cozy accommodation is designed with soothing earth tones, calming lights, and carpeted floors. We’ve also added rich, hardwood art pieces that provide a more inviting ambience.

Here are the essential amenities we offer:

Internet connection
Cable TV
Mini-bar
Air-conditioning
Coffee and tea maker
Hot and cold shower
Hair dryer
Superior Room
Superior Suite
Deluxe Room
One-Bedroom Suite
Makati Rooms
Superior Room
30 to 32 sqm
Single or double occupancy
Smoking Rooms

Letting you revel in greater convenience, all rooms at our Makati hotel accommodation also feature an NDD and IDD phone. hotel an even more ideal choice in Makati City.

Makati Palace Hotel in Makati, Philippines – Facilities

Experience utter convenience from our wide selection of facilities and services. Since the hotel is located in Makati, Philippines — so-called the country’s richest city — we offer you only the highest quality of assistance.

Caesar’s Coffee Shop – A fine-dining restaurant that serves international cuisine; open from 6 am to 11 pm
Club NYX KTV Bar – Open from 6 pm to 3 am
Deli Fresh – Serves various kinds of freshly baked breads, pastries, cakes, and gourmet coffee; open from 6 am to 11 pm
King & Queen Hall – A function room that can accommodate 30 to 380 people
Sea Spa – Body Scrub with Massage, Foot Reflex Massage, Hot Stone Massage, Thai Massage, and Swedish Massage; Open 24 hours a day

Airport transfer
Swimming pool
Business center
Fitness gym
Laundry service
Daily housekeeping
Room service
Safety deposit boxes
Daily supply of local newspaper
Parking spaces

A worry-free stay is guaranteed at our hotel in Makati City, Philippines as all our rooms feature an electronic door lock system. Also, we let you enjoy uninterrupted power supply.

Makati Palace Hotel in Makati, Philippines - Location & Map

Location Address
Makati Palace Hotel
5011 P. Burgos corner Caceres Street,
Makati City, Metro Manila 1200
Philippines
Area Information

The most discerning business and leisure travelers will find Makati Palace Hotel’s location on the map of Metro Manila as the most convenient base when visiting the Philippine capital. Not only is our Makati City accommodation just 13 km or 30 minutes from the airport, it is also a quick ride or walk from malls, entertainment centers, and offices.

Here are some nearby tourist attractions:

Ayala Shopping Center – a cluster of shopping malls that houses a range of local and international brands
Ayala Museum – showcases a collection of jewelries and artifacts from the pre- and during Spanish-Colonial period
Greenbelt Chapel – a Catholic chapel hidden in a serene park in Ayala Center
Traveling around the metropolis from the location of Makati Palace Hotel is always fast, because public transportation terminals are easily accessible.
Company Logo
Makati Palace Hotel
(Your Royal Address)

Makati Palace Hotel
Your Royal Address….
(Mission and Vision)

Mission

* Where Guest are treated like king and Queens. * High Quality Accomodation. * Attractice and Clean Rooms, Lobby and Restaurant. * Hustle Free Guest that they Expect. * Smooth Check in and Check out. * International and authentic menu at Reasonable prices. * Give value for money. * Cheaper than a Five star Hotel but with deluxe accomodation. * Personalized and Profesional Service.

Vision

MAKATI PALACE HOTEL will be a global first class hotel offering consistent product and services for both Bussiness and Pleasure at reasonable cost are growth will be achieve among Hotel ownership and and Profesional Services.