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Paraphrasing Interview

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In the interview, I raised a proper question to Catherine about her satisfactory with her career as a pharmacist. It leads to her responses to reflect what she cares about in her career. I was also successful to ask both open and closed questions to acquire information. My verbal and non-verbal prompts during the interview provided an encouraging and acceptance environment for Catherine to express her feeling freely and comfortably. Paraphrasing and summarizing technique that I used in the interview play a significant role. I used few times to paraphrasing what Catherine said and to summarizing her situation and struggles. After the summary, she showed that she was understood and looked forward to explore the solution. It puts us on the same page. …show more content…
In this short period of time, I could not achieve to reach deep down inside and imagine placing myself in Catherine’s situation. As a result, I could not show my full empathy. I was still too focusing on the tasks like asking questions or techniques. These affected me to ask deeper questions and sensed the emotion of the client. Also, when I was too focusing on the questions and techniques, I lost sight on attending behavior. I might need to listen and observe more carefully what the client says and reacts; and response to the client’s reaction rather than focusing on all questions that I may prepare beforehand. It may help the flow more naturally.
My strengths are the construction of open and closed questions. I can use my questions to lead the client to provide more information. However, my weaknesses are too focused on the tasks rather than on the person. I may need to attend more about the client’s feeling and response properly to show empathy and active listening. I need to take a balance to acquire information for logical and analytical purposes and at the same time to be sensitive to the client’s feeling and

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