...of the most important thing when it comes to a health care. Dealing with patient with a different background, culture, beliefs is difficult. Learning about the different culture that we can face it today it can make anything easier and learn about them before making it a mistake toward a patient. Culture is a very important no matter what you. Dealing with patient that has a different belief, different background it is hard Finding ways to learn about the culture that is out there, specially the ones that the clinician has to see. To know their beliefs and the culture before the clinician makes a mistake. Some patients just listen to you, but they want to believe in what they want to believe. To support this group I would have to learn about the different culture that is out there before getting to work. As a hispanic person I can relate my culture with them, but not with the others culture. Making sure that I have the courage to ask about their culture before making a step. Also, making sure that it is ok to ask without having a difficult misunderstanding between myself and the patient. Throughout this there were be a lot of challenges that I am going to have to face it, Someone of them are knowing that there culture can affect my work, knowing that some of their culture don’t allow you to touch them, to hold there hand, some can be as I am been a woman, not taking the medications that the patient has to take. Before this all happens, making sure that I know about their...
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...Patient Satisfaction Introduction [The medical field is very important to us all, and when you become the patient in a hospital your mindset changes all together. This paper will be about patient satisfaction while in the hospital. There are major concerns when patients or their family are admitted into the hospital. Hospitals are very concerned with patient satisfaction and the scores that come with it. Patient satisfaction is very important in hospital settings. The patients are the heartbeat to the large body of doctors, nurses, aids, and dietary. Being able to effectively make the patients stay or visit more satisfactory is important in a hospital. The hospital process is strict on patient satisfaction being admitted, dietary, and being discharge has a major effect on patient satisfaction.] No One Likes To Be Admitted [When you or a family member has to take a trip to the emergency room they think that they will be fixed and (took out they) back home they go. The time spent in the hospital emergency room is one thing, but when it is time to be admitted things change for the family. After you have been seen and you find out your or your family will be admitted, the process of patient satisfaction and the scores begin. Patient satisfactions while being admitted to the hospital different things occur. The process of being transported from the emergency room to the unit can affect patient satisfaction scores. In measuring quality...
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...cells, heart and lungs” (Mayo Clinic, 2004, p.1). The diagnosis of Lupus evokes many questions and concerns in the patient. Educating patients is a major responsibility of nurses; therefore, the nurse should be knowledgeable in answering these questions. The nurse should be knowledgeable in answering these questions as educating patients is a major responsibility of nurses. Each patient is different; therefore, the education method should be individualized. You must take into consideration the patient’s motivation to learn and also the patient’s learning style. Motivation (or readiness) to learn must be determined in the early stages of developing a teaching plan. The more motivated the patient is to learn, the more cooperative and attentive they will be during the implementation of the teaching plan. Patients who participate in their own care are more likely to retain the information presented to them. When assessing the motivation of the patient, consider if the patient has asked questions about his or her condition. Asking questions shows that the patient has a desire or motivation to learn more about his or her condition. Does the patient appear interested in learning more about his or her disease? Has the patient accepted the diagnosis or is he or she in denial? In developing a teaching plan, you must also consider the needs of the patient. What does the patient already know about the disease? What areas need further exploring? You can identify a patient’s needs by being...
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...part of the plan involves protecting the patient from injury and supporting the family. The first step would be to give a dosage of opioids to the patient in order to rule out the possibility that they may be in pain. The next step is to assess the distention of the bladder. In case there is an issue, the nurse needs to insert an indwelling catheter. If it is appropriate to do so, the next step is to assess for impaction. The patient may need to be given antipsychotics or even benzodiazepines such as haloperidol or chlorpromazine and lorazepam or midazolam respectively. It is also important to maintain an environment that is calm around the patient. One can play the favorite music of the patient and dim any bright lights. The patient should be comforted by speaking softly and saying supportive words. • The restlessness may be caused by pending issues with the patient. The family should also be educated on the causes of the restlessness. They should also be asked to talk with the patient in case the patient feels that there is unfinished business between them. They should also be encouraged and notified on the importance of saying goodbye to the patient. Family should be educated on the fact that the patient may not be aware that they are restless and...
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...1. Describe one risk to patient safety that you identified and the interventions taken to ensure patient safety. One risk to safety I identified in my patient was a risk of falls. I had a patient that was very unstable on his feet and was also hooked up to an IV infusion pump. Not only was him being unstable on his feet an issue but also him pulling out the IV that was in his arm. I made sure that a bed and chair alarm was placed in this patient’s room. I also educated him on why it is important to use to call light to ask for assistance when getting out of bed. Core Competency: Caring 2. Describe one situation where you utilized advocacy resources appropriately (e.g., social worker, chain of command, interpreter) During this clinical rotation, I was able to advocate for my patient through the chain of command. I had a patient...
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...Patient Satisfaction an External Influence Walden University Abstract Patient Satisfaction is an external Influence that impacts every medical Institution. It allows for Institution to gain knowledge and awareness in real time from patient evaluations. These surveys are publically reported for future patient knowledge. Health Care Administrators have a very significant role in understanding their patient’s point of view. Patient Satisfaction is a goal for every Administrator to obtain for future growth and development in the institution they manage. Maintenance Patient Satisfaction an External Influence Patient Satisfaction is a key component and important in every health care environment. No, the patient is not always right. However, satisfying your patient is essential. Medical institutions provide a service, and this is not just any service. These are services that patients pay for and demand a certain level of care to be rendered. Some patients pay out of pocket or thorough a form of insurance: HMO, PPO, MCO, Medicare, Medicaid, CHIP, etc… (Shi and Singh, 2012). No matter the form of payment an Administrators goal and responsibility is to assure that patients are satisfied from every aspect and level of care delivered. Nancy Stanley, Nurse Manager of the John Hopkins Hospital (JHH), Medical Surgical Pediatrics unit allowed for me to interview her and asked questions as it pertain to specifically her unit...
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...Being patient is a big part of everyone's life. Some people though are better at it than others. Many people can wait patiently for hours, days, or even years for a certain thing to happen. Others can’t even wait a single minute before they become impatient. I believe that people are born with the certain asset of being patient or not. Kira Newman from Mindful. Org said, “Yes, patience is essential to daily life—and might be key to a happy one.” I do believe with this quote that being patient will make you more diligent and happier in life. Many times in my own life, I had to be very patient. One particular story of when I had to be extremely patient is when I decided to hunt whitetail deer with my bow. I believe that the year was 2012, so...
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...Linking Patient Satisfaction with Nursing Care ------------------------------------------------- Abstract ------------------------------------------------- This paper explores the linking of patient satisfaction with nursing care from three measurement instruments to include the BERNCA (Basel Extent of Rationing of Nursing Care) scale for rationing of care, the RPPE (Revised Professional Practice Environment) scale to explore nurses’ perceptions of their work environment and the Patient Satisfaction scale. This article suggests that there is a correlation between the variables among the organization and environment, care rationing and patient satisfaction that influence patient outcomes. (Papastavrou, Andreou, Tsangari, and Merkouris, 2014). It defines that rationing of nursing care appears as an organizational difficulty, associated with the way nurses perceive environmental constraints of practicing their profession and it is linked with patient outcomes such as patient satisfaction from nursing care. (Papastravrou, et al, 2014). ------------------------------------------------- ------------------------------------------------- Keywords: Nursing care, Rationing, Patient satisfaction, Professional environment ------------------------------------------------- ------------------------------------------------- ------------------------------------------------- ------------------------------------------------- ------------------------------------------------- ...
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...Abstract Patient safety and Medical errors are one of the major concerns of healthcare industry. Our group decided to throw more light on the present situation of this issue. In this paper we have given a clear picture about the types of errors, how these errors occur and towards the end we have discussed on how to prevent these errors. The implementation of the actions to prevent errors discussed in our paper will help in improving and reducing them. In doing so, we can be leaders in an effort to provide the best care possible to all Americans. We have also discussed about the importance of patient safety. Reducing errors and improving how we respond to error is but a subset of the all-important issue of quality of care. TABLE OF CONTENTS Introduction ……………………………………………………………………………... 5 Regulatory Authority……………………………………………………………………. 5 Patient safety ……………………………………………………………………………. 6 Medical Errors ………………………………………………………………………….. 7 Why medical errors occur? .............................................................................................. 8 When errors are not reported ………………………………………………………….. 8 Types of Medical Errors ………………………………………………………………… 9 Sentinel Events ……………………………………………………………………….. 9 Diagnosis or evaluation ………………………………………………………………. 9 Medical decision-making …………………………………………………………… 10 Treatment and medication …………………………………….…………………..… 10 Dispensing ……………………………………………………………………………11 Procedural complications...
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...and techniques therefore allowing for the appropriate management and treatment of patients. They use their professional judgement to decide how to achieve a diagnostic outcome. During the period of an examination, radiographers take responsibility for the physical and psychological well being of the patient. Responsibilities of the Radiographer: 1. Applying the principles of patient safety during all aspects of medical imaging procedures, including assisting and transporting patients 2. Performing diagnostic radiographic procedures. 3. Corroborating patient's clinical history with procedure, ensuring information is documented and available for use. 4. Maintaining confidentiality of the patient's protected health information 5. Preparing the patient for procedures, providing instructions to obtain desired results, gaining cooperation, and minimizing anxiety. 6. Administering medications at the physician's request according to policy. 7. Selecting and operating imaging equipment, and/or associated accessories to successfully perform procedures. 8. Positioning patient to best demonstrate anatomic area of interest, respecting patient ability and comfort. 9. Immobilizing patients as required for appropriate examination. 10. Determining radiographic technique exposure factors. 11. Applying principles of radiation protection to minimize exposure to patient, self, and others. 12. Evaluating radiographs or images for technical quality...
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...the rates of other occupations, therefore they are not at an increased risk, per se, however, their overall patterns of use are unique because of the easier access to controlled substances in the professional work environment (Tanga, 2011). Patient safety is threatened by nurses who divert drugs, and therefore, these nurses become a liability to their employers. Healthcare facilities share a responsibility with nurse leaders to ensure a secure system is in place that will prevent medication...
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...death is agreeable with the personal values of the patient. Its be fitting the professional are able to recognize these values and to cater to them. This paper describes effective communication with the dying person, and the partnership of treatment team, patient and family in face of the patient death. To identify and define the patient wishes it is necessary to learn how to interpret the patient's nonverbal as often patients are unable to formulate the questions they wish to ask concerning their passing. First and foremost I will argue, a good death is achieved when symptoms are controlled and when patients and family recognize death as a unique living experience to be treasured...
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...Patient Safety The night flow team had picked up a woman in her late 60s with a history of diverticulosis presenting to the ED with bleeding from the rectum. She was scheduled for colonoscopy the next day and orders were placed for NPO (nothing by mouth) after midnight and GoLytely (bowel cleanser) to be finished within three hours before midnight. As a third year medical student, I picked up this patient the morning of her colonoscopy. She was in mild distress after a difficult night. She had not been given a bed-side commode and was told to just get up to use the restroom despite her risk for falls; the patient had debilitating arthritis, needed a walker to ambulate, and was morbidly obese Given the difficulty in physical maneuvering, she decided not to complete all of her GoLytely. In addition, she spent the night NPO without IV fluid replacement and was feeling light-headed by morning. The patient expressed her difficulties to me that morning during my pre-rounds, stating in tears how poorly she was treated and how judged she felt because of her morbid obesity. She had no intention of returning to our medical center after her current visit. The Internal Medicine (IM) team – including the attending physician, residents, and medical students including myself – addressed the patient’s concerns during rounds by apologizing for the failures of her care and advising her to get a hold of the floor supervisor in order to reach her attending physician in times of need. This...
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...Can we talk, please? June 19, 2013 HCS 320 Professor Peter Maybrey With most relationships, effective communication is key. Wither having a conversation with a spouse, a child, a friend, a family member or a health care provider, it is very important to communicate efficiently. Things that are discussed can change many actions in the future. If someone is talking to a health care provider, they should be open and honest about their issues and expectations. Health care providers are not there to judge a person and their actions, they are there to help with the situation at hand. Being able to communicate with another person about your health is important. It is not just about physical health, but your overall well-being. Effective communication can take practice. It is not an easy concept to learn, and even though you may be trying to communicate, it can sometimes still come across unclear. You should pay attention to the speaker, watch their body language, facial expressions, and make eye contact. This lets the speaker know you are listening and they can see if you are understanding what they are trying to explain. “Effective communication helps us better understand a person or situation and enables us to resolve differences, build trust and respect, and create environments where creative ideas, problem solving, affection, and caring can flourish. As simple as communication seems, much of what we try to communicate to others—and what others try to communicate to...
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...The same has to be redefined - well-defined for the Todays patients as they are both customers and consumers. Unless the patient is in a critical condition and is being driven to the closest hospital, the patient can choose which hospital to “purchase” services from. Patients are now managing Hospital’s business. So each patient, or a prospective patient, is an asset. PATIENTS HAVE MULTIPLE CHOICES…. When Leonard Kleinrock’s initial idea of Internet or packetization way back in 1960’s was floated, little did people realize the effect of Internet on an already labyrinthine doctor-patient relationship. Two fundamental changes are evident because of the Internet- patient empowerment and transformation of point of care. Patient Relationship management as consequence Healthcare provider such as Physicians, Dentists, therapeutist, Labs,Pharmacies ,Diagnostic Centers and hospitals, and the patients have to rethink their attitudes and approaches. The challenge is to manage the new developed autonomy of the empowered patient. Patient Relationship Management is a way to understand, diagnose and evaluate threats and to recognize means of systematic improvement. Definition-PRM A definition of the Swiss ICT on the occasion of the user forum “e-Health” thus phrased: “Under the designation Patient Relationship Management, all efforts of maintaining the relationship between health professionals and patients including information and communication technologies can be...
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