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People

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Submitted By demonica2915
Words 329
Pages 2
Tyra L. Smith
3296 Dogwood Lane
Memphis, TN 38116
(901) 949-7424 tsmithburks@yahoo.com Objective
Seeking a position in Management and/or Customer Service, that will utilize my extensive experience and success in satisfying clients.

Professional Work Experience

9/2014 - 2/2015 Collections/Leasing Coordinator-Reedy & Co. Memphis, TN * Assist with all activities related to leasing apartments. * Handle telephone calls including retrieving messages and returning calls. * Greet, pre-qualify, demonstrate, and follow up with prospects * Successfully overcome objections and practice closing techniques * Obtain pre-approval/final approval, move in inspections. * Handle and accurately complete all paperwork and reports associated with leasing activities. * Maintain files and input leasing data into computers accurately and in a timely fashion. * Work as a team with other employees on the property. * Maintain positive resident relations by responding to residents in a friendly, professional and timely manner. * Collect rent payments. * File for the eviction process. * Represented the company in court proceedings * Issued (FED) Federal Detainer Warrant * Property ware and Yardi software

10/2009 - 9/2014 Store Manager- Cash Depot Memphis, TN * Serve as subject matter expert in operations and policies, and provide leadership to store employees. * Recruit, interview, recommend for hire, oversee work of and train one or more Customer Service Representative. * Coordinate and maintain store staff schedules * Ensure that staff provides excellent customer service. * Address Market interest items and keep appropriate leadership informed * Is responsible for the overall accountability, profitability and day to day

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