...A Summer Training Project Report On “ANALYSIS OF PERFORMANCE APPRAISAL SYSTEM IN DSCL” Submitted for partial fulfilment of requirement for the award of degree Of Master of Business Administration Of R.A. PODAR INSTITUTE OF MANAGEMENT, UNIVERSITY OF RAJASTHAN, JAIPUR Session 2011-13 Supervision by: Submitted by: PREETI JHALA 08/8874 MBA(SM)Sem III 2013 FACULTY OF MANAGEMENT STUDIES UNIVERSITY OF RAJASTHAN Acknowledgement “Life is a journey to excellence. Every mile stone that one reaches during this eternal journey is only with the guidance, help and support of near and dear ones and reaching the end of this report of mine is no exception.” I hereby, take the opportunity of expressing my heartfelt gratitude and thanks to MR. TULI , Sr. Manager (HRD) DCM SHRIRAM CONSOLIDATED LMITED, the organisation without whose guidance, support and help, this study could not have been accomplished. I offer my sincere thanks to all the employees of DSCL because without their critical support...
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...Performance Management Framework Patricia Keith February 16, 2015 Performance Management Framework Performance management is a system of processes and structures that identify, monitor, assess and respond to organizational performance results. Performance management focuses on performance results through evidence-based decision-making, continuous learning, and employee performance accountability. Such a system requires a daily commitment by management to improve individual or team performance. The performance management framework for Clapton Commercial Construction (CCC) must align with the organization’s strategic goals and objectives. An effective performance management plan will allow Clapton Commercial Construction to maximize performance while minimizing its turnover rate. Clapton Commercial Constructions’ Performance Management Framework CCC’s strategic objective of expanding its operations into Arizona involves adding approximately 130 new employees. During the first year, the organization expects to stay at its current 3% revenue growth rate while retaining 20% employee turnover. Therefore, it is critical that the organization create and maintain an effective performance management plan. Aligning Performance Management with the Business Strategy Organizational Performance management philosophy is the process intended to improve individual and organizational performance. One of the goals of CCC’s approach to performance management is to get employees...
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...Performance appraisal Performance appraisal is a universal phenomenon in which the organization is making judgment about one is working with and about oneself. It serves as a basic element of effective work performance. Performance appraisal is essential for the effective management and evaluation of staff. It aims to improve the organizational performance as well as individual development. The history of performance appraisal is quite brief. Its roots in the early 20th century can be traced to Taylor's pioneering Time and Motion studies. As a distinct and formal management procedure used in the evaluation of work performance, appraisal really dates from the time of the Second World War - not more than 60 years ago. Performance appraisals have been increasingly implemented by most modern organization as a tool for employee assessment. Performance is an employee's accomplishment of assigned work as specified in the critical elements and as measured against standards of the employee's position. The term “Performance Appraisal” is concerned with the process of valuing a person’s worth to an organization with a view to increasing it. Traditional Appraisal system; Performance appraisal is developed as a simple method of income justification. Appraisal used to decide whether the salary of an individual was justified or not. The decrease or increase in pay depends upon employee’s performance. Modern Appraisal System: Performance appraisal is defined as a structured formal interaction...
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...Performance Management HRM/531 August 24, 2015 Performance Management This email serves as a recommendation for performance management for Landslide Limousine. The email was designed with the intent to increase performance at your organization based of your current business strategy, and the information the owner has provided Tracy. Looking at the organization there are many areas that can be improved and areas where performance management can increase. The new performance management plan will be based off of these areas. During Traci’s last phone conversation with Bradley Stonefield we were able to confirm key pieces of information to this performance plan. We know that the type of business is a Limousine service, and the business location is Austin Texas. We know that Bradley has a plan for 25 employees and he is predicting a 10% annual turnover rate. We know that he is expecting a -50,000 annual net revenue this year, with 5% growth for a couple of years. Ideally we would like to maximize performance to meet or exceed the 5% expected growth, and we would like to minimize the turnover rate to less than ten percent because turnover can be very costly. Aligning the performance management framework to the organization business strategy, Outlining the organizational performance philosophy, and detailing the job analysis, understanding the methods used for measuring an employee’s skills, outlining the process for addressing skills gaps, and outlining...
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...“Design A Smart Appraisal System for Modern Organization” Submitted to: Khan Sarfaraj Ali Associate Management Counselor Bangladesh Institute of Management (BIM) Submitted by: Md. Mamun Hossain Personnel Management Evening Batch Roll: 15 Bangladesh Institute of Management (BIM) Date of Submission: August 02, 2009 Table of contents SL No Topic Page No. 01 Introductory Discussion 1 02 Methods of performance Appraisal 03 Traditional Methods of Performance Appraisal 04 Modern Methods of Performance Appraisal 05 Performance Appraisal Review Form 06 Conclusion 07 Bibliography Executive Summary Performance Means the degree or extent with which an employee applies his skill, knowledge, and effort to a job, assigned to him and the result of that application Functions of Performance Appraisal includes to identify and define the specific job criteria, to measure and compare the performance in terms of the definite job criteria . KSAs are set to measure job performance in quantitative or qualitative terms. To develop and justify a reward system, relating rewards to employee performance. To identify the strengths and weakness of employees and to decide on proper placement and promotion. To develop suitable training and developments programs for enriching performance of the employees. Methods of Performance Appraisal are traditional...
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...Performance Management Plan India C Harris HRM/531 March 30, 2015 Dr. Sanders Performance Management Plan Traci in the content of this paper is some recommendations to increase performance based on current business strategy regarding client Landslide Limousine Inc. Several areas relating to performance management will be highlighted and solutions of improvement identified. It is imperious to develop a strategy to increase performance and decrease the anticipated turnover rate of less than ten percent. To accomplish this task, I will identify key concepts that should be implemented within Landslide Limousine Inc.’s overall performance management plan. Alignment of the performance management framework Performance appraisals offer an important role in the global objective of performance management. To assist employees with the improvement of organizational standards and realize their full potential, a performance appraisal serves as a valuable tool; it provides information to both employees and managers for more accurate decision making. Appraisals identify strengths and weaknesses within an employee’s current position to see if further training is required or a promotion can be offered. Appraisals also provide feedback to employers by providing attention to developmental needs and highlight organizational issues. The management by objective (MBO) process establishes benchmarks employees are required to accomplish; it sets amenable standards by both employee...
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...PERFORMANCE APPRAISAL SYSTEM OF BANGLADESH CIVIL SERVICE: AN ANALYSIS OF ITS EFFICACY Mohammad Ashraful Haque ABSTRACT Performance appraisal plays a crucial role in maintaining a high quality and competitive workforce, but has been ignored so far from the civil service reform agenda in Bangladesh. At present, an Annual Confidential Report (ACR) that was introduced in the Pakistan period and retained with minor modification is used to measure performance. The prevailing gross inefficiency of the Bangladesh Civil Service gives the impression that this appraisal system is poorly functioning. This paper articulates the difficulties in designing a good appraisal system in the public sector and provides a theoretical framework arguing that the ‘goodness’ of a PA system should be seen in its capacity to meet its predetermined objectives instead of counting on the so called infallible psychometric properties. A certain degree of validity, reliability and perceived fairness are essential for an appraisal system to be efficacious. The paper then analyzes historical development of the current ACR of Bangladesh Civil Service and its components to measure its validity, reliability and perceived fairness. The paper found that though the current ACR holds some degree of fairness, it significantly lacks in validity as well as reliability, and therefore is deficient in meeting its stated objectives. Keywords – annual confidential report, efficiency, perceived fairness, psychometrics, reliability...
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...Performance Management Plan Damon E. Furbush, Sr. University of Phoenix HRM/531 Mr. William Wood 29 January 2014 Introduction A performance management plan is a system where the leaders in the firm has to set a standard of professionalism and making sure that the employee are trained, maintain fairness and equality and making sure the mission have been completed. According to the United States Army Performance Management Plan, the Army Performance Management Plan is a system that create an integrative pay, performance, and awards systems that improve the organizational and an individual effectiveness to accomplishment of Army goals and mission. The United States Army Management Performance Plan of and is made up of the Performance Program and the Awards programs and the within-grade increase plan. (U.S. Army TAPES Performance, 2013). Alignment of the performance management framework to the organizational business strategy. In the alignment of the employee performance management framework within the Organizational business strategy, employers need to use right tools to succeed in the strategy of the aligning performance management. The performance management solutions of today, provide a set...
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...Performance Analysis Brittannie DePew Bus 303 Ricci Rizzo 10/6/2014 Performance Analysis Annually or bi-annual every employee has experience with reviews the show performance through the time of work one may be employed. Performance appraisals are assessment tools that have proven to have advantages to the effectiveness of the work place. The performance appraisal process can be referred to as terms that provoke and propel strong responses; opinions, judgment, and sentiments are expressed in contextual format (Kumar 2005). Scholars have regarded performance appraisals as a strategic and integral part of an organization (Longenecker and Goff 1992). Typically those who administer the performance appraisals are human resource managers/professionals or managers. A tool used in the appraisal process needs to be standardized, reliable, valid, and appropriate for the position; making sure this tool meets all these qualifications is a mere part of the process of administering the appraisal process. Success in a business can be dependent upon an employer’s ability to be proactive with their employees. “Research shows that managers with poor communication or interpersonal skills are often the downfall of a company's otherwise sound performance management program (“Setting up a performance management system”, 1999). Strong communication skills provide comfort and the ability to provide feedback with empathy and remain professional; which are considered very important when communicating...
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... Introduction: What is Performance Management? II. Purpose of Performance Management System III. Problems identified in Dubai Caterers Performance Management System IV. Advantages and Disadvantages of the current rating scale V. Ten Steps to Solve the current crisis VI. Conclusion and Identification of other problems I. Introduction: What is Performance Management? Performance Management is known as activities that focus on the job performance and evaluates it, precisely it has been defined as “strategic and integrated approach to increasing the effectiveness of organizations by improving the performance of the people who work in them and by developing the capabilities of teams and individual contributors” (Armstrong and Baron,1998). Performance Management is important for any organization as it aids in accomplishing organizational goals because through it employees can only be provided by appropriate and specific feedback to assist their career development and job performance. In addition to that it effectively evaluates employee behaviors with performance of specific objectives consistent with the work unit and organizational strategy. Moreover, performance deficiencies that may hinder accomplishing of organizational goals are addressed through employee development programs that meet the needs of the organization and the market. II. Purpose of Performance Management System Effective Performance Management Systems are hard to implement, manage...
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...Performance Appraisal>BBNP4103 INTRODUCTION TO PEMBINAAN ABDULLAH SDN BHD Established since 1986, Pembinaan Abdullah Sdn. Bhd. has commenced business in activities involving infrastructure and production works. Along the years, the company has ventured into housing development and building construction. In 2005, the company expanded into agricultural palm oil and hotel industries. PA has also invested in resources that have been allocated in research and development into biochemical fields, tourism development and other fields both in house as well as external consultant. Mission Statement Pembinaan Abdullah Sdn Bhd is dedicated to provide the best quality service that meets every customer's need. We shall build long term partnerships and enhance our stake holders’ value and shall strive to be the first choice in the construction industry through continuous improvement. Quality Policy The Company is committed to meet our customer' specification/requirement to ensure our customer's satisfaction, with quality assurance integral to all our activities and strive for continuous improvement. Pembinaan Abdullah Sdn. Bhd. shall integrate quality practices in all the management and operational functions of the company. Quality shall encompass all the properties of services and products that give it the capacity to create satisfied customer. To ensure that the customers' specification/requirement is met, Pembinaan Abdullah Sdn. Bhd. shall strive for high expectation...
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...1.1 INTRODUCTION Appraisal of performance is widely used in society. Usually parents will assess children and top management will assess employees. The history of performance appraisal is quite brief. Its roots in the early 20th century can be traced to Taylor's pioneering Time and Motion studies. But this is not very helpful, for the same may be said about almost everything in the field of modern human resources management. However formal evaluation of employees is believed to have been adopted for the first time during the First World War at instance of Walter dill Scott, the US army adopted the ‘man to man’ rating system for evaluating military personnel. During 1920 to 1930 hourly paid workers in industrial units were evaluated on the basis of rating sources. This early appraisal system was called merit rating. In early fifties performance appraisal techniques began to be used for technical, professional, & managerial personnel. A performance appraisal is a part of guiding and managing career development. It is the process of obtaining, analyzing, and recording information about the relative worth of an employee to the organization. Performance appraisal is an analysis of an employee's recent successes and failures, personal strengths and weaknesses, and suitability for promotion or further training. It is also the judgment of an employee's performance in a job based on considerations other than productivity alone. Performance appraisal is the process of determining...
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...Analyze the Performance Evaluation Practices, Compensation and Reward Practices of Merchant Credit of Sri Lanka Ltd | Human Resources Management | Group Assignment March 13, 2011 | ANURUDDHA M W R BSC-I14-011 10113704 MENDIS A D M BSC-I14-096 10295313 KUMARAGE L K N S BSC-I14- 087 10296549 LIYANAGE K L C BSC-I14- 090 10295615 RABEL T D BSC-I14-126 10296662 SUBASINGHE D P M BSC-I14-156 10296441 WIJERATNE D D BSC-114-185 10295674 National Institute of Business Management Colombo 07 What is Performance Management? Performance Management is the systematic process by which an organization involves employees in improving organizational effectiveness in the accomplishment of organization’s goals and objectives. In other words, performance management is a strategic approach to managing the business. Its aim is to improve organizational effectiveness and add value by enhancing existing capabilities and building new ones. It is largely concerned with the continuous development of the organization’s broad strategic capabilities and the specific capabilities of individuals and teams. It is a strategic in the sense that it deals with: * The broader issues that the business has to face in its changing environment. * The general direction in which the business intends to go to achieve long term goals. Introduction of Merchant Credit of Sri Lanka (MCSL) Merchant Credit of Sri Lanka (PVT) Ltd is basically...
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...2014 Analysis of Performance Appraisal System of the Daphne Company Based on KPI Yanni Yao 1 & Yingying Li1 1 Management faculties of graduate students, Shanghai University of Engineering Science, Shanghai, China Correspondence: Yanni Yao, San Xin North road No.1800 20th floor, Room 5013, Songjiang, Shanghai, China. Tel: 86-150-0017-1162. E-mail: 15956976431@163.com Received: April 28, 2014 doi:10.5430/sass.v1n2p84 Abstract Performance appraisal is an important part of enterprise’s human resource management. It can provide an important basis for the salary adjustments of employees, job promotion and training development. This thesis is starting from the status of analysis of Daphne’s performance appraisal, adopting Key Performance Indictor performance appraisal in human resources management model, to analyze Daphne’s problems of performance appraisal. With the practical situation of the theory of knowledge combined with Daphne, the thesis aim at designing a full set of performance appraisal system. In the process of establishing the system, the first is to introduce the performance appraisal system which is applied to the theoretical overview; Secondly, we describe how to use key performance to analyze Daphne’s performance appraisal system after some introductions of relevant concepts of performance appraisal; Finally, as an example in HR positions, setting Key Performance Indicator's do a more detailed set of indicators sample. Keyword: Performance appraisal, Key Performance...
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...Project TitleA Study on Performance Appraisal System at WiproObjectivesHRM aim at constantly the competency requirements of different individual to perform the job assigned to them, effectively and provides opportunities for developing these competencies. As HRM deals with humans it is necessary to keep a check on their performance after regular interval of time given jobs, it is necessary to corrective actions term or there is need to appraisal their performance. The process of appraising for doing their work effectively is known as performance appraisal system. PRIMARY OBJECTIVE: To identify the actual performance of the employees and performance standards used in performance appraisal program (opinion, satisfaction, benefit, outcome, etc.)....
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