...Performance Measurement and Reward Systems Spring 2012 Final Examination (Take Home) due by noon EST 05/09/12 This is your final examination. Where appropriate, cite source(s) used to support your opinions and/or arguments. Papers will be evaluated on the quality of work. The entire exam should be completed on approximately 7-13 pages. The final paper is to be an individual effort -- absolutely no collaboration with anyone in or outside our class. Any breach of this requirement will result in a zero grade for this exam and a recommendation that the affected student(s) be dropped from the program. Also citations, where appropriate, are encouraged. Good luck! ********************************************************************************* Part One.Thirty Points. Use the scenario below to answer the following. 1. 3 points. Identify the problem? Provide a brief summary to justify your conclusion. This goes beyond just a late package but has implicit impacts on the lives of the families involved as well as future generations whose parents may have benefited from receiving the prestigious Fulbright scholarship award. The problem rest on the fact the system has been in existence for years and no one within the organization has thought of any reasons to change the current system. 2. 2 points. What is the desired performance? Organizations with motivated employees offering great services to customers are likely to be functioning ahead of the competition, even if the...
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... * Being established in 1953 but was disbanded in 1974 by the turnover of musicians and Osborne’s increasing age. * There’s also studies on leadership and how Walter Osborne’s mgmt provided a relevant case just for that. * With the usage of frameworks proposed by Morgeson, Lindoefer & Loring * Lastly, with an examination of team leadership through the socio-historical model, illustrating lessons for the leaders and portraying power through the analysis. About Walter Osborne * Was a successful leader possessing spontaneous skills and was drummer of the Red Tops band, * Osborne had strict rules just like how businesses would have- punctuality for performances and rehearsals, band uniforms were to be neat and tidy and there was a renounce from drinking and socializing whilst on job. * He had strict rules of conduct and regular inspections on the members of the band. * Thus was popular for his leadership strength and rules towards his members without any biasness. The success of the Red Tops band * Red Tops success is mainly because of their disciplined mgmt, fine performance and exclusive talent * Where they entertained teams of dancers with a mix of blues, jazz and pop * Creating a fan base across Mississippi and nearby states * Performances were mainly for white audiences at venues like country clubs, restaurants, ballrooms, high schools, etc. * And were mostly popular in Mississippi during the nightlife era where...
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...Administrative Assistant in the Research Branch Mohammad R Irshad MGMT 5613 (2012) 05/20/2012 Dr. Don M. Hull Situation Audit I am the lead researcher for a nonprofit management development firm located in Minneapolis, MN. Since I travel most of the time I hired a new administrative assistant about six months ago to (a) keeping track of the branch's $300,000 budget; (b) making your travel arrangements and providing you with graphics and word processing support; and (c) providing administrative support for the other four members of the research branch. Sue’s performance has been less than satisfactory especially in the last month. Sue will often put in a full eight hour day, even overtime, but still not complete all of her job responsibilities without help from the other members in the research branch. Unfortunately, failing to keep up with the research branch budget is not Sue's only workrelated problem. Although Sue is very good at following clear instructions and completing projects and tasks she has previous experience with (except the budget), Sue is not very good at thinking through the requirements of new tasks and projects. All of the other branch members have worked for me for over two years, and I have developed a close working relationship with each one of them. Because of this relationship, the other members of the branch have privately told me how dissatisfied they are with Sue's performance; they feel their energies are being drained by Sue, which, in turn...
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...Comparison of On-line Class to a Team MGMT 591 Keller In this response I will discuss social loafing, group development and comparing our class to a team or group. Social loafing occurs when people work less hard in groups than they would individually. An effective team/group according to the text is one that achieves a high level of task performance, member satisfaction and team viability. One of the Keller student mottos: "you get out what you put in" relates to avoiding social loafing in the online community. Ways to social loaf: 1. wait until others post in a discussion to avoid doing any of the initial foot work--then you can just comment on someone else's work and still engage in the discussion. 2. Only read what the professor writes and answer his/her queries and questions, avoiding interacting with the other team members and thereby not really gaining anything through the process of discussion. 3. avoid reading the textbook on a deep and intimate level by cruising around the message board and picking up the application of the material--as you know this is how you will be tested anyhow! The text uses the show Survivor as an example. One contestant who wasn't very physically able is simply to mind the fire overnight, but doesn't and sleeps instead, knowing that one of the others will "cover" for him anyway. Although the tasks gets done, his social loafing jeopardized his role and eventually his respect by the others and he was voted out of the tribe. The...
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...Public Speaking Public speaking is an art. Like art, it’s the product of human reasons in the community. Public Speaking is a work that came from our skills and imagination. To be good at our skill we need to undergo trainings and exercising. You need to exercise your skill in public speaking. Just like bird, it doesn’t fly not unless it is being taught how to fly. Performing needs preparation. Preparations include different parts that make up your speech. You need to know what the purpose in delivering your speech is. Know your main objective to make everything clear. Also make sure that your idea fits the interest of your audiences. Your message depends in your audience. In writing your speech, you need to have a plan. Organize your ideas and make sure you’re ideas go well with your topic. Accept and renew ideas that can help enhance your message. Reject ideas that is out of the boundary of your speech. It would be nice if you use simple words so that your audiences can easily understand you. What’s significant in telling is that you’re audience can get what you want to tell them. Try to use words that are easy to understand. Lastly is delivering your speech. Eye-to-eye contact is really necessary. Make sure that you’re conversation to your audience is good. It’s like you are talking and your audience is the one who will agree to you. You should let them know that you are talking to them. Your voice is one of the special things needed in delivering your speech. You need...
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...miners Joe Brotz Knowing Your Audience Paper and Communication Release BCOM/275 10/1/12 Heather Rideout Knowing Your Audience Paper and Communication Release Knowing your audience is extremely important for any company to have the ability to communicate materials or information to a group, organization, or the public. The ability to know your audience becomes even more important when a company has to deal with a disaster, outcome, and the aftermath of it. A good example of this is the disaster for the Chilean copper miners in South America. In a Chilean copper mine a disastrous collapse of one of the shafts left 33 miners trapped 310 meters below the surface. This disaster made knowing and understanding their audience extremely important to the mine owners. The audience’s for the company to report to at this time were made up of news correspondence, the victim’s families, and the media. The way this company dealt with this disaster and their different audiences would in the end define how their audience and the world would see them. Their turnaround to report and keep the audience informed went a long way in telling how the Chilean mining company will be viewed for a long time into the future. Not only would the company representative have to keep the prestige of the mining company in one piece, they would have to issue precise and straightforward information that would not always be in the best interest of the company. When a disaster to the extent of...
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...Bachelor2 Literary Analysis of Riders to the Sea The chosen work for this literary analysis is Riders to the Sea, by J.M. Synge (1903). This piece is written as a classical drama. This form of writing is written with direction for setting creation and stage direction for characters included as its form is to be set into action. What is so delightful about this type of writing is that when reading, your imagination is taken to the scene enfolding before you. The characters need not speak every word to portray their emotion to you. Their subtle movements and changes in set symbolically convey visual meaning. After reading the play, it is just as interesting to see it performed. You will want to see if the director of the play has picked up on the subtleties that the playwright has included that have already captured your own mind or emphasized symbolism that you did not absorb. There are several portions of this play that stood out to me as saying more than what most would glean important. The first is a soliloquy made by the two daughters concerning the death of Michael. They are clearly worried how the impact of the news of Michael’s death will impact their mother. They are worried most about her and not of their own loss of their brother. This leads to dramatic irony, as now the audience knows more than the protagonist about what is the sisters believe has happened. The dramatic irony is further proven when the daughters inspect the stitching and fabric of...
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... direction, and purpose of their performances. T.J. Miller did not adhere to a strict structural script within his performance. His performance was impromptu and minimally scripted. Therefore, a strict structure did not exist. Instead, his performance had a topical organization—jumping from idea to idea, carefully accommodating the audience’s reactions. Due to the abrupt topical switches, he had little transitional sentences, but I do not believe this negatively impacted the performance. His initial contact with the audience was dry, but eventually connected with the audience. Miller began with an introduction of himself and his background, which served as a bridge to relate with the audience and establish his credibility or ethos. In addition, he interacted with audience members by asking them questions and using their answers as jokes to further establish his ethos. There was no specific objective in his comedy other than the overarching goal to entertain. His speeches and monologues were varied and covered many topics from school to sex and drugs. Therefore, an explicit thesis did not exist. However, there were many elements attributing to the purpose of his performance. First, he implemented a rhetorical genre to guide his performance’s content and style. He began with a speech of introduction to establish rapport and familiarity with the audience. Miller then moved to the speech of enrichment for the primary content of his performance—comedy. Miller seemed to be familiar...
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...descriptions. In doing the analysis, you will need to gather information about the job, eg by interviewing employees, observing performance of certain tasks, asking employees to fill out questionnaires and worksheets, and collecting information about a job from other sources such as related units of competency. Whatever sources you use to get basic information on what the job entails, the analysis should end up with written results that can be reviewed by the incumbent, or other employees who know the job. During the review, duties, competencies, knowledge, skills, abilities, and other characteristics of the job can be added, deleted or modified. Job analysis is designed to provide a reliable method of quickly and effectively identifying critical competencies (ie knowledge, skills and abilities) and establishing the qualifications for a job or role. The step-by-step process below will assist you to complete a job analysis using the template provided. |Process |Explanation | |Step 1. Understand the job |Start by developing a complete understanding of the position. This is the foundation on which training (and | |including duties and tasks |other human resources processes) is based. The basis of a job is the performance of specific duties and tasks. | | | ...
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...I am currently unemployed and have never been in healthcare. So, I can only elaborate on my last job. My last job was at Savannah River Site of four years. There is several methods of risk management and quality management programs used to avoid injuries. At Savannah River Site, Safety is a livelihood. The management wants to ensure you leave work in the same health or better. To ensure this one of the programs implemented is the Behavior Based Safety (BBS) observation. BBS allows an employee to observe another employee while he or she performs their job. The BBS observer will look for the correct way to perform the task and the wrong way to perform the task. This observance is to take the evaluation and see if there is a behavior the employee uses to perform a task that is different than what the task requires him or her to do. For example, most people when they walk up stairs take one step at a time, while some may take two. But, at Savannah River Site (SRS), they require you to take one step at a time and to use the handrail to avoid slips trips and falls. So, if a task requires an employee to perform it one way, he or she may perform it another way because it may feel comfortable but may cause injury. So, a BBS observer can catch how one does the task to ensure it is performed correctly without injury and annotate what is done that may cause an injury. This observation does not hurt an employee but is evaluated by management to see if the task required is the...
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...useless and employees will lose interest. Training should include some “hands-on” exercises when possible. “Role play” scenarios work very well for some positions also. Employee motivation is extremely important. Most training programs are established using a five step method. The first step is the Needs and Analysis step. This step identifies whether training is needed, what type training, who needs to be trained and how the training will be performed. There are two primary means to determine the type training required. The first is Task Analysis. Task Analysis is the better way to establish the training for new employees. This allows new employees to be trained to the already set company standard. The second way is Performance Analysis. Performance Analysis evaluates how current employees are performing their duties and allows training to be based on strengthening the weaknesses. The second step of the five step method is Instructional Design. During the instructional design phase the tasks, conditions and standards are established. Determination is also made on how the training will be presented. The third step is Validation. The training is “tested” with a small class to correct any errors that may have...
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...person of an extrovert nature, he was naturally friendly, attended all the customers with a smile on his face and readily responded to all the customers’ queries. He liked his job and was highly willing to provide prompt services to the customers in order to make them fully satisfied. Because of his dedication towards his work and very good performance, his boss was happy with him. The management therefore decided to hire him as a temporary employee for a period of next six month. He was then transferred from the CSD Department and placed in Letter of Credit (L/C) Department. One of the reasons why he was inspired was that a job in a bank is much respected in the society which would also enhance his prestige in the community. At the same time banks makes a handsome payment. Ramesh had full confidence in himself. He was very enthusiastic and was willing to make significant contributions to make each customer he serves satisfied and delighted. He knew that if he continued to perform better, his boss would make sure that he received the perks and incentives. In fact, his boss had told him that he would hire him as a permanent staff if his performance during the trial period was good. The targets of Ramesh for a day were not easy. He had to open 7 letter of credit a day, something he had never done before. His job of opening a letter of credit was a lengthy process, challenging task and a risky job which required precise knowledge of the sophisticated software used by the bank. Just...
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...The process of job analysis helps in identifying the worth of specific job, utilizing the human talent in the best possible manner, eliminating unneeded jobs and setting realistic performance measurement standards. Where to place the employees in order to best utilize their skills and talent? How to determine the need of new employees in the organization? How to eliminate unneeded jobs? How to set realistic performance measurement standards? How to identify the jobs and prepare a plan to fill them? One of the main purposes of conducting job analysis is to prepare job description and job specification which in turn helps to hire the right quality of workforce into the organization (analysis process, 2012). An effective analysis of a particular job helps human resources maintain the right quality of employees, measure their performance on realistic standards, assess their training and development needs and increase their productivity. The first step in the job analysis process is to determine its need and desired and output (personal manager, 11/10). Second step is who will conduct the job analysis: The second most important step in the process of job analysis is to decide who will conduct it and for most companies they prefer having it performed by their own human resource department while other companies tend to hire job analysis consultants. The next step is to decide the way in which job analysis process needs to be conducted and having a planned approach of how to carry the...
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...College athletes are held to a high standard, to act, perform and live like professionals. Why not pay them like professionals to? Sure you don’t have to pay them as much as professional athletes but there are a lot of reasons why student athletes should get paid rather than just the scholarship itself. When fans watch these student athletes play there is a major profit in money that the NCAA gets from the millions of people watching. Also, the students are the one playing the sport; so paying them would seem reasonable. To make it fair there are multiple ways that students could get paid and the NCAA could regulate the amount each student gets paid. Student athletes deserved to be paid in some way because the NCAA gets large amounts of money from fans watching it, it would cut down on players receiving improper benefits, and there are multiple ways that every student athlete could get paid fairly. The NCAA earns too much money from fans watching the sports that they need to pay athletes. March Madness, Bowl Games, and other events in college sports generate millions of dollars that go straight to the NCAA and its universities. According to Michael Wilbon, an ESPN expert, the NCAA has a contract with CBS and Turner Sports that pays them 10.8 billion dollars through 2024 for March Madness alone. That being the tournament in men’s college basketball in March with 64 teams competing on the biggest stage. Wilbon has always stated that he strongly regrets college athletes getting...
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...Brian Bedell Music concert report #4 April 21, 2014 For concert report number 4 we could attend a music concert either on campus or somewhere nearby. The concert I chose to attend was Sentgeorge Studio Recital on April 21, 2014 at 5:30. When I got there they had no handouts unfortunately but I took recordings and got one of the singers names and the name of her song so I could write about it. When it came to this concert I believe the lyrics were very important, without them it would have just been a piano playing. Not that there is anything wrong with just the piano playing but having the words with the piece helped show the emotion or why the piano was all the sudden playing Forte instead of piano. Of all the people who sung tonight I believe all but maybe one was in another language besides English. The song I focused on was in French. When it came to the audience I do not think any of them knew the music unless it was the teacher sitting in the front or other music students. I could not understand any of the words and since there were no handouts I had no copy of the music to go along with. Instead I listened to how the voices changed with the pitch of the piano, at that point you can at least tell when there is high emotion or if the song was very mellow. With the words alone the concert would not have been effective. To me without it I probably would have gotten up and left. As bad as that sounds I think you need both to have an effective song. The music accompanying...
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