Good morning staff. How are you doing today? For those of you who are not familiar with me, I am Elaine Summers, your in-service coordinator. Today in this in-service, I am going to be addressing issues regarding personal and professional communication in the health care field such as: what health care communication is, the importance of communication with your clients and other health care professionals, how the quality of health care communication [effective and in-effective] can affect patient outcomes, theories, and principles of health care communication.
Definition of Health Care Communication
My definition of health care communication is a means by which health care professionals, patients, and their families, send, and receive messages, verbally, non-verbally, in writing, or otherwise; with the intent to promote health, treat, and prevent illness, and disease. The messages sent and received would consist of subjective [patient or families information] and objective [health care professionals’ information] data. Either patient, family member or health care professional can initiate [sender] communication. In return, there must be a receiver for it to be considered communication as it is a two-way instrument used to collect and process information.
Personal Communication with Clients and Other Health Care Professionals
The well being of patients rely greatly on the ability of health care professionals to communicate all aspects of client care to the interdisciplinary team with a goal of reaching a favorable outcome for the patient. Here in our facility we aim to do just that, provide effective efficient patient care through collaboration and team work. There must be a sense of rapport between both health care professionals and clients to help this process. In addition to having a foundation of clear communication amongst our team, we strive to provide