...Effective communication is an important role in the success of every professional relationship, especially in the health care profession. Being able to communicate effectively, especially in the health care profession, helps people to better understand a person or a situation. Effective communication enables a person to communicate both positive and negative information without creating conflict or destroying trust within a working relationship. Effective communication incorporates the basic elements of communication to provide for a successful professional and personal relationship. The first skill that is utilized for effective communication is the skill of listening. Successful listening means not only understanding the words or the information that is being communicated between people, but also understanding how the person that needs to communicate information feels about what they are saying. A second basic element of communication that is incorporated in effective communication is nonverbal communication. Communication that is translated through body language, facial expressions, body movement and gestures, eye contact, tone of voice and even a person’s muscle tension and breathing say as much, or more, than the spoken word. It is important to make sure that your nonverbal skills are saying the same thing as the spoken word. Managing stress is another important element of effective communication. If stress is allowed to become constant and overwhelming it can hinder the...
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...(‘the Council’) under the Health Practitioners Competence Assurance Act 2003 (‘the Act’) is the responsible authority that governs the practice of nurses. The principle purpose of the Act is to protect the health and safety of members of the public by providing mechanisms to ensure health practitioners are competent and fit to practise their professions. The Council sets and monitors standards in the interests of the public and the profession. The Council’s primary concern is public safety. This Code outlines the standards of ethical conduct set by the Council under section 118(i) of the Act. This Code complements the legal obligations that nurses have under the Act, the Health and Disability Commissioner (Code of Health and Disability Services Nursing Council of New Zealand, PO Box 9644, Wellington 6011 www.nursingcouncil.org.nz Published June 2012 The Code of Conduct for nurses has been revised and rewritten. This document replaces the previous Code of Conduct for nurses published by the Nursing Council of New Zealand between 1995 and 2011. © Consumers’ Rights) Regulations 1996 and the Health Information Privacy Code 1994. The Act and Code of Rights can be found at http://www.legislation.govt.nz The Code of Conduct for nurses is a set of standards defined by the Council describing the behaviour or conduct that nurses are expected to uphold. The Code of Conduct provides guidance on appropriate behaviour for all nurses and can be used by health consumers, nurses, employers...
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...PROFESSIONAL IDENTITY AND STEWARDSHIP: Peer interview Grand Canyon University AMP-450V: Leadership and Vocation December 13, 2015 This paper will paraphrase an interview conducted with Ally Hobert hereafter to be known as A. Hobert, and provide insight her responses to questions related to her personal perceptions regarding, professional identity and stewardship. I had the pleasure of interviewing A. Hobert, a floor nurse on a medical surgical unit specializing on neurological patients within a hospital. The interview was conducted via phone and was conducted in a relatively short amount of time, less than 10 minutes, and was comprised of only four questions. This author felt, although it was short, the interview was able to accurately portray A. Hobert’s role as a registered nurse (RN) in the healthcare field. What leadership and professional means to her and how that translates into, and affects, her nursing practice and career. Role A. Hobert primary role as a registered nurse within her facility is to provide safe, effective patient care. Her duties include providing patients with; medication administration, education, active listening method, assistance with or conducting patient’s activities of daily living (ADL’s). A portion of her duty as an RN collaborating with different team members including physicians, speech, physical and occupational therapy. As a nurse I also coach and educate nurse techs and work alongside them as they assist in feeding, bathing,...
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...Running head: COMMUNICATION OPINION PAPER Communication Opinion Paper Helen R. Caraballo University of Phoenix Communications Opinion Paper Communication is a basic function of living. Communication happens with words, without words, using symbols, gestures, sounds, and drawings. Sometimes getting the idea across to the receiver of the communication is a difficult task when there are communication barriers such as different languages, cognitive ability, and disability. Communication is an essential tool that needs constant use and refinement to be effective for the user and receiver. In this paper, the basic elements of communication, health care communication, consumer communication, and cultural differences in communication will be the topics of discussion. Effective communication is very important. In a health care setting, it is important to listen to one another and understand what is being expressed. The basic elements of communication are listening, speaking the wants and needs, and making eye contact with the other person. I believe that effective communication incorporates these skills because you need to use the proper communication skills in order to be productive in the conversation. In the health care field I do not see how the communication in basic elements of effective communication differs because all of the same rules apply. In order for your doctor to be able to treat you for an illness or ailment you have to be willing to...
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...The Journey into Cultural Care and Diversity in Nursing: A Personal Framework I have had the opportunity to work in many different areas of nursing, and have learned a great deal regarding cultural care and diversity among patients and their families. I have used my past experiences in each different unit and healthcare facility to improve my communication and rapport with my patients and their families to improve the continuity of care. I have been exposed to patients from different countries, cultures, and religions on a daily basis. I believe that it is crucial for the nurse to build a trusting non-judgmental relationship with the patient and their families to show compassion. When caring for patients I listen to their concerns, decrease the stress levels and improve communication and recovery. As a nurse I must take in consideration the culture and religion in which they come from, and care for them appropriately to avoid upset and miscommunication. My goal and focus is to use holistic care to provide the patient with a successful recovery. My personal framework paper will be expressing my own personal journey as a bedside nurse and using my own personal beliefs, values, and philosophies related to caring for culturally diverse patients. Madeleine Leininger’s Cultural Care Diversity and Universality Theory, and the nursing metaparadigm will be discussed, and shown how it is incorporated into my daily nursing practice. Philosophy In McEwen and Wills (2011), Empiricism...
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...Personal and Professional Health Care Communication Paper HCS/350 Health Care Communication University of Phoenix Personal & Professional Healthcare Communication Paper Professional and effective communication is a vital ingredient to safe and high quality nursing practice. Proper communication with other co-workers, physicians, ancillary staff, patients, and their families is a required skill necessary for all practicing, professional healthcare professionals. Communicating with others has become second nature to us, but are we communicating properly with one another on a day to day basis? The purpose of this paper is to define healthcare communication, identify the relevancy of effective personal healthcare communication with other healthcare professionals, clients/patients; to identify the relevancy of effective professional healthcare communication to health outcomes, to discuss how the lack of effective personal and professional healthcare communication contributes to poor health outcomes; and to discuss theories and principles of therapeutic communication in healthcare settings for healthcare professionals. According to Northouse and Northouse (1998), “communication is the process of sharing information using a set of common rules.” As we all know, communicating with others in the healthcare settings is a complex and multifaceted process that relies on clear and concise delivery of messages, undivided attention from all parties, and full understanding from all...
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...Personal Philosophy of Nursing Auburn University School of Nursing Abstract: This paper explores the personal nursing philosophy I plan to convey in my nursing career. I believe the nature of nursing is rooted in commitment to public service and the undeniable desire to help those in need. Nursing is more than treating an illness; rather it is focused on delivering quality patient care that is individualized to the needs of each patient. My philosophy of nursing incorporates the knowledge of medicine while combining it with relational, compassionate caring that respects the dignity of each patient. I believe nursing care should be holistic while honoring patient values. A crucial aspect of nursing is interprofessional relationships, and collaborative efforts among healthcare professionals promote quality patient care. My philosophy of nursing extends to my community in which health promotion is something I will continually strive for. Personal Philosophy of Nursing For as long as I can remember I have been overwhelmed with a longing desire to care for those in need, and I feel this ultimately led me to the career choice of nursing. I feel most fulfilled when I am serving and caring for others, and my personal nursing attitude is one that is centered on compassion and service. According to Merriam-Webster’s online dictionary (2012), a philosophy is “an analysis of the grounds of and concepts expressing fundamental beliefs,” and before entering to the profession of nursing...
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...Unit 1 Developing effective communication in health and social care Jordanne Dixon Miss Marsh Unit 1 Developing effective communication in health and social care Unit 1 Developing effective communication in health and social care Jordanne Dixon Miss Marsh Unit 1 Developing effective communication in health and social care Assignment 1 – Types of communication and interpersonal interactions Assignment 1 – Types of communication and interpersonal interactions The role of effective communication and interpersonal interaction in building trusting relationships, improving self-esteem and providing appropriate support to meet the needs of individual service users. Communication is used for giving information, obtaining information and exchanging ideas between two or more individuals. To make communication effective you must do more than simply pass on the information, it means involving and engaging the other person or people. An example of effective communication in relation to health and social care would be in a counselling session. A support worker would say ‘Marcus, what would like to achieve from this session today?’ The individual who is using the service listens to the care worker and responds in the appropriate way. For example, ‘I would like to learn some alternatives of coping with my addiction.’ Effective communication must be clear, accurate and legible. Without these 3 rules information would deem inaccurate. Inaccuracies could result in inappropriate...
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...Communication opinion paper Deanejalo white Hcs/320 December 21, 2015 Operative communication involves the rudimentary fundamentals of communication in an appropriate manner. Effective communication must have proper content, which refers to “the five basic elements of communication” and those five elements are the sender, the message, the receiver, the medium and the feedback. In effective communication all of the elements have to be in optimal condition in order to convey information in a proper order. I ponder that effective communication integrates these expertise since you need to use the correct communication skills in order to be fruitful in the conversation. In the healthcare profession I do not see how the communication in basic elements of effective communication varies since all of the same rules apply. In order for your physician to give you the necessary treatment for an infection or illness, you have to be willing to tell the specialist the whole story and open up to him about your lifecycle. This may include personal details and in order to be able to do that, there has to be a trust that you must have with others just like you would in effective communication. Here are definite methods in which simple fundamentals of actual communication vary after the basic guidelines of health care communication. There are some detailed effects that must be sidestepped when communication contained by the health care profession. It is vital to not use nonsense or...
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...Unit 1 Developing effective communication in health and social care Jordanne Dixon Miss Marsh Unit 1 Developing effective communication in health and social care Unit 1 Developing effective communication in health and social care Jordanne Dixon Miss Marsh Unit 1 Developing effective communication in health and social care Assignment 1 – Types of communication and interpersonal interactions Assignment 1 – Types of communication and interpersonal interactions The role of effective communication and interpersonal interaction in building trusting relationships, improving self-esteem and providing appropriate support to meet the needs of individual service users. Communication is used for giving information, obtaining information and exchanging ideas between two or more individuals. To make communication effective you must do more than simply pass on the information, it means involving and engaging the other person or people. An example of effective communication in relation to health and social care would be in a counselling session. A support worker would say ‘Marcus, what would like to achieve from this session today?’ The individual who is using the service listens to the care worker and responds in the appropriate way. For example, ‘I would like to learn some alternatives of coping with my addiction.’ Effective communication must be clear, accurate and legible. Without these 3 rules information would deem inaccurate. Inaccuracies could result in inappropriate...
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...Noura Kassis Ed.D.,R.N. Historical Development of Nursing Timeline Introduction The evolution of nursing as a profession had showed through time that it is both an art and science. Before the 19th century, the military and religious orders are the ones who perform the duties of how nurses work today. As time went by, different events throughout history such as wars and epidemics had shaped nursing to its present organization. Nowadays, nursing is pushing further towards the future in improving itself as a profession for better care and service to the community. The objective of this paper is to discuss the historical development of nursing timeline, relationship of nursing science on the profession and influences nursing science has on other disciplines. Historical Development Nursing as an organized discipline, made its first significant impact during the Crimean War in 1853. Florence Nightingale considered as the founder of nursing, created the initial model on nursing science. Her theory became the initial foundation and cornerstone in nursing. Her main goal is on changing the environment to facilitate care, nourishment, and recovery. Her views suggested that nursing is about not only giving medicines and about treatment, but environmental factors are also vital in directly affecting one’s health status. In 1952, Hildegard Peplau described the nurse-client relationship. Her principles revolved much on the interpersonal relations...
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...Personal Philosophy Assignment Choosing nursing as a profession that I wanted to pursue was a decision that came naturally to me. Once the decision was made, I dedicated myself entirely to ensuring that I was taking the right steps toward the path that I believe I was destined to travel. I made it a goal to gain the knowledge that I had been craving for as long as I can remember so I could begin my career of providing care to those in need. I believe the individuals that pursue nursing as a career are answering a calling and have within them a trait that cannot be taught, but instead is deep seeded into who they are as a human being. Nursing is more than treating an illness; rather it is focused on delivering quality care that has been individualized to meet the needs of each patient. My personal philosophy of nursing encompasses both the knowledge of medicine and creating a relationship with patients to better provide compassionate care while maintaining the respect and dignity of each individual. Nurses are more than just care givers; they are advocates, educators, and promoters of health. As advocates, we should empower patients by encouraging them to become active participants in their own care and engage in mutual goal-setting. As educators, it is our duty to provide our patients with the knowledge to reach those goals in a healthy and timely manner. I believe that it is important that I, in the process of building my personal philosophy, explore further into what...
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...Personal Plan for Role Transition from LPN to RN Name Course Tutor Assignment #1 XX University Date Personal Plan for Role Transition from LPN to RN Being a Licensed Practical Nurse for three years was extremely exciting and rewarding for me. I have enjoyed being a caregiver to those who are sick. Nursing is regarded as a respected and admired profession. I’ve always admired and looked up to nurses. Registered Nurses is in need in every field of medicine. They can choose to work in various fields of medicine and are able to work in specialized areas of the hospital such as the Emergency Room, Operation Room, Critical Care Unit, and Intensive Care Unit. Last year, I decided to return to school to continue my education for BN, as my goal is to work as RN in the future. Transition from LPN to RN doesn’t occur in single day, it takes time and step by step planning. With every step, I will acquire new knowledge, skills, values, attitudes, confidence and behaviors associated with RN role. The five expected outcomes/goals of the LPN-RN change 1. I will develop effective communication skills/techniques within one year. Communications is very essential part in nursing profession. The quality of a nurse’s communication is important factor in nursing care. It is also very important to establish and modify nurse-client relationship; I will acquire effective communication skills by speaking and writing clearly, and by practicing attentive listening. I will accept and respond...
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...skills and to create efficient, improved and quality care to patient. The Institution of medicine is a nonprofit and unaffiliated organization, to provide advice to the government on health decision. The Institution of medicine was established in 1970 .Certain barriers may prevent nurses from being able to respond effectively to rapidly changing health care system. The barriers include age limits, poor competency level, communication skills or family and social factors. Robert Wood Johnson Foundation focuses on “attention and resources on health care challenges both broad and specific in order to make a difference on widest scale” (www.rwjf.org). A consensus report was developed on future of nursing to assess and guide the transformation of the nursing profession. According to Mar Crane , “ America’s health system is tangled , highly fragmented web that often waste resources by providing unnecessary services and duplicating efforts , leaving unaccountable gaps in care”(Crane, 2001, p. 1). The report recognizes that the nurses have central role in health care system transformation. There are barriers and resistance on transforming health care profession. The institute of medicine (IOM) report offers recommendations and key messages to make sure that each one treated respectively with high quality, cost effective, affordable and goal oriented care, which leads to improved health outcome. The committee recommends each health professional to attain the knowledge to their level...
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...Communication Style Case Study Rosa Olivia Ramos HCS 350 November 12, 2012 Katherine Brewer Communication Style Case Study There are a variety of communication styles and some are better than others. I will analyze three scenarios and explain if a passive, assertive, aggressive, or passive-aggressive communication style was used. I will also discuss a personal experience where a passive communication style was used. I will discuss how I could improve the communication and how communicating effectively is important in the health care profession and to the outcome of this interaction. The first case study was about a nurse, Robin, who used an aggressive communication style toward Rashad, a healthcare assistant. During a team meeting, Robin stated that Rashad was just an aide who was to obey the RN’s and not think for himself. Robin spoke her mind, did not filter her thoughts, and was blunt. Her voice was raised and she embarrassed Rashad and belittled him in front of co-workers. Robin attacked Rashad in a hostile manner which makes her communication style aggressive. “Aggressive behavior is an encroachment or attack upon another and is almost always hostile in intent” (Hansten & Jackson, 2009, p. 281). Robin is being emotionally honest by verbally expressing what she actually feels, even though the unkind words may offend or hurt others. Rashad, in turn, displayed a passive communication style because he didn’t respond to her. He stayed quiet and instead started...
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