...Share Experience © The McGraw−Hill Companies, 2011 13 Reading, Inquiry, and Research ■ PART 2 | Using What You Have Learned to Share Information 57 TANYA BARRIENTOS Se Habla Español MEMOIR he man on the other end of the phone line is 1 Tanya Maria telling me the classes I’ve called about are firstBarrientos has rate: native speakers in charge, no more than six stuwritten for the dents per group. Philadelphia “Conbersaychunal,” he says, allowing the fat vow- 2 Inquirer for more than els of his accented English to collide with the sawedtwenty years. off consonants. I tell him that will be fi ne, that I’m familiar with 3 Barrientos was born in Guatethe conversational setup, and yes, I’ve studied a bit mala and raised of Spanish in the past. He asks for my name and I in El Paso, Texas. Her first novel, Frontera Street, was supply it, rolling the double r in Barrientos like a pro. published in 2002, and her second, That’s when I hear the silent snag, the momentary Family Resemblance, was pubhesitation I’ve come to expect at this part of the exlished in 2003. Her column “Unchange. Should I go into it again? Should I explain, conventional Wisdom” runs every the way I have to half a dozen others, that I am Guaweek in the Inquirer. This essay originally appeared in the collectemalan by birth but pura gringa by circumstance? tion Border-Line Personalities: A Do I add the humble little laugh I usually attach New Generation of Latinas Dish to the end of my sentence...
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...here was a study abroad experience that opened these individuals up to a wider world and new perspectives. 44 rN3DArTS/ ShuTTerSToCk Destinations where are the other wheelchairs? susan sygall, Founder, Mobility International I n 1 975 , Susan Sygall was a student at the University of California, Berkeley, reading the school newspaper, with no idea her life was about to change. “I was reading the paper and saw an ad that said I could study abroad with all expenses paid, to be an ambassador of goodwill for the rotary club,” she says. “I thought that sounded exciting, so I applied and got the award, and studied for a year at the University of Queensland in Australia.” She came home after that year with all the typical stories of hitchhiking to other areas of the country and traveling across boarders aboard boats and planes to see the world, but also with a burning question. Why had she been one of only three students with wheelchairs at the entire university? “The other two wheelchair riders were Australian students,” she says today. “I asked myself the question—where are the other people with disabilities, and why aren’t more people with disabilities able to have this type of study experience?” Her time in Australia, she says, was life-changing. “In between semesters, a friend and I got to hitchhike through New Zealand for six weeks,” she says. “We took overland buses to Malaysia and Thailand and Bali. I thought it was quite an amazing experience.” That was for more than...
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...STUDENTS’ PERCEPTIONS OF LEADERSHIP AND THE WAYS IN WHICH LEADERSHAPE INFLUENCES THE DEVELOPMENT OF STUDENT LEADERS A Thesis Submitted to the Graduate Faculty of the Louisiana State University and Agricultural and Mechanical College in partial fulfillment of the requirements for the degree of Master of Arts in Liberal Arts in The Interdepartmental Program in Liberal Arts by David Dial A.B., Duke University, 2002 May 2006 TABLE OF CONTENTS ABSTRACT................................................................................................................................... iii CHAPTER 1 INTRODUCTION, STATEMENT OF THE PROBLEM, METHOLOGY, AND LIMITATIONS....................................................................................................................1 Statement of the Problem..................................................................................................1 Methodology .....................................................................................................................3 Limitations of Current Study ............................................................................................6 2 LITERATURE REVIEW ....................................................................................................8 Gender as a Factor for Leadership Growth.....................................................................10 Race and Leadership Development ...........................................
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...Journal of Service Management Emerald Article: Exploring internal mechanisms forming customer servicescape experiences Jörg Pareigis, Per Echeverri, Bo Edvardsson Article information: To cite this document: Jörg Pareigis, Per Echeverri, Bo Edvardsson, (2012),"Exploring internal mechanisms forming customer servicescape experiences", Journal of Service Management, Vol. 23 Iss: 5 pp. 677 - 695 Permanent link to this document: http://dx.doi.org/10.1108/09564231211269838 Downloaded on: 29-11-2012 References: This document contains references to 67 other documents To copy this document: permissions@emeraldinsight.com Access to this document was granted through an Emerald subscription provided by UNIVERSITY OF GLOUCESTERSHIRE For Authors: If you would like to write for this, or any other Emerald publication, then please use our Emerald for Authors service. Information about how to choose which publication to write for and submission guidelines are available for all. Please visit www.emeraldinsight.com/authors for more information. About Emerald www.emeraldinsight.com With over forty years' experience, Emerald Group Publishing is a leading independent publisher of global research with impact in business, society, public policy and education. In total, Emerald publishes over 275 journals and more than 130 book series, as well as an extensive range of online products and services. Emerald is both COUNTER 3 and TRANSFER compliant. The organization is a partner of the Committee on...
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...CASE STUDY 5.1 Using the ‘Technology as Experience’ Framework Introduction To show how the Technology as Experience framework (introduced in Chapter 5) can be used to think about and inform design, two case studies are presented here. Both used it to guide their initial ideas for the design of two different websites: (i) an online fundraising site and (ii) a site that reviews men’s clothing, intended to appeal to men who do not enjoy shopping. Both were written by students as part of a graduate course in Human-Computer Interaction and hence it should be noted are only hypothetical websites (see the end of the case study for the assignmenti ). The first was written by Heather Collins when she was a graduate student at Indiana University. She used primarily the sensory and compositional threads of the framework, leading to insights on how fundraising organizations can maximize their website to tell a compelling story to a potential donor that is balanced in content and emotion. Her design combines elements of storytelling, appropriate emotional triggers, and a welcoming atmosphere to encourage potential donors to act by making a donation, volunteering their time, telling their friends, or attending a related event. Through this process, the donor can create a meaningful connection to a cause or problem directly impacting their community. The personal connection makes the online donation experience pleasurable for the user. The second was written by Aaron Loehrlein when he was also...
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...CASE STUDY 5.1 Using the ‘Technology as Experience’ Framework Introduction To show how the Technology as Experience framework (introduced in Chapter 5) can be used to think about and inform design, two case studies are presented here. Both used it to guide their initial ideas for the design of two different websites: (i) an online fundraising site and (ii) a site that reviews men’s clothing, intended to appeal to men who do not enjoy shopping. Both were written by students as part of a graduate course in Human-Computer Interaction and hence it should be noted are only hypothetical websites (see the end of the case study for the assignmenti ). The first was written by Heather Collins when she was a graduate student at Indiana University. She used primarily the sensory and compositional threads of the framework, leading to insights on how fundraising organizations can maximize their website to tell a compelling story to a potential donor that is balanced in content and emotion. Her design combines elements of storytelling, appropriate emotional triggers, and a welcoming atmosphere to encourage potential donors to act by making a donation, volunteering their time, telling their friends, or attending a related event. Through this process, the donor can create a meaningful connection to a cause or problem directly impacting their community. The personal connection makes the online donation experience pleasurable for the user. The second was written by Aaron Loehrlein when he was also...
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...A BRIEF CONTENTS PART 1 • GETTING STARTED 1. Becoming a Public Speaker 2. From A to Z: Overview of a Speech 3. Managing Speech Anxiety 4. Ethical Public Speaking 5. Listeners and Speakers 1 2 8 1 4 23 30 PART 2 • DEVELOPMENT 6. Analyzing the Audience 7. Selecting a Topic and Purpose 8. Developing Supporting Material 9. Locating Supporting Material 10. Doing Effective Internet Research 1 Citing Sources in Your Speech 1. 36 37 49 57 64 73 83 PART 3 • ORGANIZATION 1 Organizing the Speech 2. 1 Selecting an Organizational Pattern 3. 1 Outlining the Speech 4. 92 93 103 1 10 PART 4 • STARTING, FINISHING, AND STYLING 15. Developing the Introduction and Conclusion 16. Using Language 1 22 1 23 1 31 PART 5 • DELIVERY 1 Choosing a Method of Delivery 7. 18. Controlling the Voice 19. Using the Body 1 39 1 40 1 44 1 48 PART 6 • PRESENTATION AIDS 20. Types of Presentation Aids 21. Designing Presentation Aids 22. A Brief Guide to Microsoft PowerPoint 154 155 161 164 PART 7 • TYPES OF SPEECHES 23. Informative Speaking 24. Persuasive Speaking 25. Speaking on Special Occasions 1 74 1 75 188 21 7 PART 8 • THE CLASSROOM AND BEYOND 230 26. Typical Classroom Presentation Formats 27. Science and Mathematics Courses 28. Technical Courses 29. Social Science Courses 30. Arts and Humanities Courses 31. Education Courses 32. Nursing and Allied Health Courses 33. Business Courses and Business Presentations 34. Presenting in Teams 35. Communicating in Groups 231 236 240 243 246 248 25 1 253 258...
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...Selena Anguiano The Benefits of U.S. Individual Giving for England’s Arts (Case Study) August 2008 Presented to City University (as required) for the diploma: MA-Culture, Policy and Management The Benefits of U.S. Individual Giving for England's Arts (Case Study) Anguiano, S. Table of Contents.………………………………………………………….….. 1 Tables ………………...……………………………………………………….... 2 Abbreviations…………………………………………………………………... 3 Acknowledgements……………………………………………………………... 4 Declaration……………………………………………………………………… 5 Disclaimer………………………………………………………………………. 6 Abstract…………………………………………………………………………. 7 Chapter 1- Introduction…………………………………………………………. 8 1.1 Literature Review………………………………………………….. 11 1.2 Fundraising/Philanthropy Experts…………………………………. 12 1.3 Additional Material………………………………………………… 13 Chapter 2- Methodology……………………………………………………….. 14 2.1 Books and Reports 2.1.a Research Questions 2.2 Interviews…………………………………………………………... 15 2.3 Desk Research……………………………………………………… 19 Chapter 3- Research……………………………………………………………. 20 3.1 Philanthropy-A Very Brief Start 3.1.a-U.S.-Avoiding Triviality and Inadequacies of the Federal Government 3.1.b- England-Strategic Beginnings Give Birth to a State of Reticence………………………………………………… 22 3.2 Current Motivations for Individual Giving in the U.S. and England...24 3.2.a Non-profit Individual Giving Percentages…………………. 27 3.3 Deterrents to Individual Giving in England………………………….. 28 3.4 Case Study Interviews:………………………………………………. 30 3.4.a-„Suck It...
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...ACKNOWLEDGEMENT We wanted to take this opportunity to give thanks to people who made a great part of this research paper we have conducted. To our dear Parents, for the financial support they’ve bestowed upon us and of course their unconditional love & concern they have showed us while making these. To our adviser, Mr. Reyno Cañas, who never cease to understand us that she To Ms. Colleen Sobrevega, who had provided us the guidelines on how to come-up with this research paper and broaden more our knowledge about this. To the Panelist, Ms. April Louise D. Ayaton, Ms. K-Annie Marie Sayon, Ms. Donnahlou Lao, who exerted time to lend their ears for criticizing our work that made it better. To our respondents, who were willingly open to share their experiences and answer our questions regarding on our said issue (The randomly selected SPCFIans). To our friends we have who inspires us to do this, namely, Albert Seno, Jeanieme Carcuevas, Nonna Balbarino, Keycee Marie P. Dutosme, Mathew Bregente, Ethel Marie Avenido, Kerr Jayme, Ma. Queenie Faye Ralota, Melojie Lauron, Angie Gimenez and Noelyn Marie Navarro. And...
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...Graduate School of Development Studies POP POLITICS: Popular culture as a democratic space for active citizenship among Filipino youth A Research Paper presented by: Marie Angelie Resurreccion Philippines in partial fulfillment of the requirements for obtaining the degree of MASTERS OF ARTS IN DEVELOPMENT STUDIES Specialization: Children and Youth Studies (CYS) Members of the examining committee: Dr. Linda Herrera [Supervisor] Prof. Dr. Ben White [Reader] The Hague, The Netherlands November, 2009 Disclaimer: This document represents part of the author’s study programme while at the Institute of Social Studies. The views stated therein are those of the author and not necessarily those of the Institute. Research papers are not made available for circulation outside of the Institute. Inquiries: Postal address: Institute of Social Studies P.O. Box 29776 2502 LT The Hague The Netherlands Kortenaerkade 12 2518 AX The Hague The Netherlands +31 70 426 0460 +31 70 426 0799 Location: Telephone: Fax: ii Contents Acknowledgments List of Figures List of Acronyms Abstract Key Words Chapter 1 Introduction 1.1 The Filipino Youth and Media in Recent Philippine History The Marcos Regime: Youth in the Streets The 1986 People Power: The Culmination of Protests The Post-1986 Youth: Disengaged or Disillusioned? People Power II: The Rise of GenTxt Postscript 2001: ‘People Power Fatigue?’ Media and Technology: Expanding Youth Spaces 1.2 Research Objectives and...
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...consultation. …………………………… Contents Tables and Figures 2 Acknowledgements 3 Abstract 4 Preface 5 Introduction 13 Chapter 1 A Cultural Context 18 Chapter 2 An Autobiography 25 Chapter 3 Methodology 40 Chapter 4 The School's Action Research Cycles 89 Chapter 5 School Effectiveness and School Improvement 107 Chapter 6 Vignette 1 Alan Shelton a Teacher 'Par Excellence' 120 Chapter 7 Some More Vignettes 158 Chapter 8 A Personal Development Review 184 Chapter 9 The Circle is Completed 190 References 234 Vol 1.2 Appendices Appendix 1 An Historical Account of Development and Synergy of School Effectiveness and School Improvement 262 Appendix 2 Yr 11 Mentoring Report 286 Appendix 3 Soft Indicator Tool 291 Appendix 4 Raising Achievement Working Party 295 Appendix 5 My Personality as Seen by Others 300 Appendix 6 The History of My Teaching 306 Appendix...
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...The Hunger Games: Action-film feminism is catching fire Lisa Schwarzbaum Burning up Jennifer Lawrence’s Katniss Everdeen is both strong and vulnerable – a new kind of action heroine who has powered The Hunger Games: Catching fire to a $158m US debut. (Lionsgate) Jennifer Lawrence’s Katniss Everdeen is a new type of female action film icon, and moviegoers should be very excited about that, writes Lisa Schwarzbaum. As Catching Fire ignites on movie screens around the world, this is what we know about the 21st Century heroine called Katniss Everdeen: she is strong but also soft. She is brave but she has doubts. She is a phenomenal fictional creation, yet is real enough that moviegoers can draw inspiration from her values, her resourcefulness, and her very human inner conflicts. And she is played by Jennifer Lawrence, who appears not only to be handling her current duties as Hollywood’s finest model of well-adjusted millennial female stardom but doing so with charm. Everdeen and Lawrence: golden girls both. Personified in Lawrence’s lithe movements and cool, focused gaze, Katniss is a brave, resourceful and independent-minded fighter; but she is also a troubled and vulnerably guilt-ridden human being. Nina Jacobson, the producer of the Hunger Games film franchise, puts it this way: “She is a singular heroine in that the burden of survival weighs on her. She has a ton of survivor’s guilt. And she keeps surviving.” Girl on fire It is strange that behaving like a well-adjusted...
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...WORKING WITH ABUSED CHILDREN 1 / CHAPTER ONE The Abuse of Filipino Childr en Filipino families consider children as gifts from God (Bulatao 1975). They are persons who inspire love and affection and bring happiness and security in the twilight years of parents. Interestingly, children are seen as links to immortality because children pass on from one generation to another the family’s name, history, and heritage. Often, children are portrayed as being nurtured and properly attended to in their homes; however, Filipino children are not as secure and protected as they are ideally portrayed. The increasing number of street children who work on the streets or beg for alms from pedestrians and motorists belie such an idealized portrayal. Street children, among other things, are the most palpable reminder that all is not well with Filipino children. Reality reveals the many children who are denied even the most minimum of needs like food, love, nurturance, stability, security, and stimulating learning environment that will allow for their healthy development. Many Filipino children are rushed into maturity because early on in their lives, they are forced to contend with difficult problems and to take on adult roles and responsibilities. Media and popular and academic literature, more than any other time, has brought to our attention the plight of children, be they street children or not, who perform adult roles and who are in need of the basic components ...
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...MORNING NEWS How to Write a O RM D S ON C Business Plan THE LEADING BUSINESS PLAN BOOK FOR • Write a winning proposal • Prepare cash flow and profit & loss forecasts • Get backers to invest 25 YEARS Mike McKeever Free Legal Updates at Nolo.com R OM - AL L L F F e Story Dear friends, Founded in 1971, and based in an old clock factory in Berkeley, California, Nolo has always strived to offer clear legal information and solutions. Today we are proud to offer a full range of plain-English law books, legal forms, software and an award-winning website. Everything we publish is relentlessly researched and tested by a dedicated group of in-house legal editors, who together have more than 150 years’ experience. And when legal changes occur after publication, we promptly post free updates at Nolo.com. Tens of millions of Americans have looked to Nolo to help solve their legal and business problems. We work every day to be worthy of this trust. Ralph Warner Nolo co-founder Emma Cofod Products Books & Software & Services Get in-depth information. Nolo publishes hundreds of great books and software programs for consumers and business owners. ey’re all available in print or as downloads at Nolo.com. Legal Encyclopedia Free at Nolo.com. Here are more than 1,400 free articles and answers to common questions about everyday legal issues including wills, bankruptcy, small business formation, divorce, patents, employment and much more...
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...C h a p t e r 1 Prewriting GETTING STARTED (OR SOUP-CAN LABELS CAN BE FASCINATING) For many writers, getting started is the hardest part. You may have noticed that when it is time to begin a writing assignment, you suddenly develop an enormous desire to straighten your books, water your plants, or sharpen your pencils for the fifth time. If this situation sounds familiar, you may find it reassuring to know that many professionals undergo these same strange compulsions before they begin writing. Jean Kerr, author of Please Don’t Eat the Daisies, admits that she often finds herself in the kitchen reading soup-can labels—or anything—in order to prolong the moments before taking pen in hand. John C. Calhoun, vice president under Andrew Jackson, insisted he had to plow his fields before he could write, and Joseph Conrad, author of Lord Jim and other novels, is said to have cried on occasion from the sheer dread of sitting down to compose his stories. To spare you as much hand-wringing as possible, this chapter presents some practical suggestions on how to begin writing your short essay. Although all writers must find the methods that work best for them, you may find some of the following ideas helpful. But no matter how you actually begin putting words on paper, it is absolutely essential to maintain two basic ideas concerning your writing task. Before you write a single sentence, you should always remind yourself that 1. You have some valuable ideas to tell your reader,...
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