...Review for OB Chapter 1 1.Define Organizational Behaviour (OB) • the study of what people feel think and do in and around organizations • organizations: groups that work interdependantly towards a purpose. • must have structure 2.Explain the foundations of OB theory and knowledge and its research methods • OB is multidisciplinary relates to psychology, sociology, anythropology etc • Three units of analysis: individual, group, orginization • Research Methods : • field studies : real life organizations • case studies : in depth studies of situations • laboratory studies : in controlled environments • survey studies : questionnaires and interviews • meta-analysis : statistics 3.Describe the “systems approach”, the “contingency approach”, and the levels of analysis in understanding behaviour in organizations • Systems approach : • organizations depend upon the external environment • transform inputs into outputs efficiently and effectively • subsystems --> transformation process--> feedback • Contingency approach : OB involves complex relationships, it does not have right or wrong answers just makes hypotheses and uses consistencies to predict behaviour • Levels of Analysis • individual • task performance : goal directed behavior • organizational citizenship : helpfulness above job requirements • counterproductive work behaviours: potentially harms the...
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