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Persuasive Paper

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Submitted By gchan808
Words 1442
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Persuasive Message Paper
Glenn C. Chan
University of Phoenix COMM 470
July 5, 2011

E-commerce or Electronic Commerce known from some has become a part of our everyday lives. As the growth of World Wide Web grew, more and more businesses have gone live on the web. This growth has provided consumers with many retail choices to make the lives easier for the online community. Although it makes things easier for online consumers, companies that have chosen to be an online retailer realize that it has been and will continue to grow competitively which makes it a hostile environment. Along with trying to obtain new customers or members, attempting to retain existing one’s have been the challenge. To do so, these retailers need to understand their customers or their target of choice and their process towards a purchase, to ensure they are structured to serve their customers to the highest level. The paper being presented is to identify three behaviors inherent in e tailing. In the paper I will discuss the communications medium where the discussed behavior occurs. In the discussion I will also explain how each medium enables e-commerce. This paper will show analysis of each behavior using the communication process, which will break it down with the purpose, sender, receiver, message, environment, noise, technology, and feedback. Finally a sample persuasive message aimed at a virtual audience will be developed and included in this paper. When a consumer begins to look for a product or service on the Internet, there are many factors taken into account. In most cases the consumers will drift to brand names they trust to begin a product search because they have established a bond of trust with a name through traditional shopping methods. Such as starting to look for tools to purchase, one will start searching for Craftsman, since it is well known and

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