...Customer-Base Analysis Peter S. Fadera,⁎ & Bruce G.S. Hardieb a 749 Huntsman Hall, Wharton School of the University of Pennsylvania, 3730 Walnut Street, Philadelphia, PA 19104-6340, USA b London Business School, UK Abstract As more firms begin to collect (and seek value from) richer customer-level datasets, a focus on the emerging concept of customer-base analysis is becoming increasingly common and critical. Such analyses include forward-looking projections ranging from aggregate-level sales trajectories to individual-level conditional expectations (which, in turn, can be used to derive estimates of customer lifetime value). We provide an overview of a class of parsimonious models (called probability models) that are well-suited to meet these rising challenges. We first present a taxonomy that captures some of the key distinctions across different kinds of business settings and customer relationships, and identify some of the unique modeling and measurement issues that arise across them. We then provide deeper coverage of these modeling issues, first for noncontractual settings (i.e., situations in which customer “death” is unobservable), then contractual ones (i.e., situations in which customer “death” can be observed). We review recent literature in these areas, highlighting substantive insights that arise from the research as well as the methods used to capture them. We focus on practical applications that use appropriately chosen data summaries (such as recency and frequency)...
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...JAWAHARLAL NEHRU TECHNOLOGICAL UNIVERSITY HYDERABAD M. TECH (REAL TIME SYSTEMS) COURSE STRUCTURE AND SYLLABUS I YEAR I SEMESTER Code Group Subject L P Credits Advanced Computer Architecture 3 0 3 Advanced Micro Controllers 3 0 3 Fundamentals of Real Time Systems 3 0 3 Design & Development of Real Time Systems 3 0 3 Elective -I Digital Control Systems Distributed Operating Systems Cloud Computing 3 0 3 Elective -II Digital Systems Design Fault Tolerant Systems Advanced Computer Networks 3 0 3 Lab Micro Processors and Programming Languages Lab 0 3 2 Seminar - - 2 Total Credits (6 Theory + 1 Lab.) 22 JAWAHARLAL NEHRU TECHNOLOGICAL UNIVERSITY HYDERABAD MASTER OF TECHNOLOGY (REAL TIME SYSTEMS) I SEMESTER ADVANCED COMPUTER ARCHITECTURE UNIT I Concept of instruction format and instruction set of a computer, types of operands and operations; addressing modes; processor organization, register organization and stack organization; instruction cycle; basic details of Pentium processor and power PC processor, RISC and CISC instruction set. UNIT II Memory devices; Semiconductor and ferrite core memory, main memory, cache memory, associative memory organization; concept of virtual memory; memory organization and mapping; partitioning, demand paging, segmentation; magnetic disk organization, introduction to magnetic tape and CDROM. UNIT III IO Devices, Programmed IO, interrupt driver IO, DMA IO modules, IO addressing; IO channel...
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...Markus Christen, Ganesh Iyer, & David Soberman Job Satisfaction, Job Performance, and Effort: A Reexamination Using Agency Theory The objective of this article is to clarify ambiguities in the literature regarding the relationships among three key constructs of work relationships: effort, job performance, and job satisfaction. The relationship between job performance and job satisfaction is of central interest to research in organizational psychology. However, empirical research in that area finds that the link between these constructs is weak at best. A negative effect of effort on job satisfaction is consistent with agency theory, but there is limited empirical evidence to support this assumption. Moreover, some studies have found a positive effect of effort on job satisfaction. Using a model that incorporates the main constructs from agency theory and organizational psychology, the current study finds a negative, direct effect of effort and a positive, direct effect of job performance on job satisfaction. The authors show that conflicting findings in the literature are the result of inconsistency in both the measurement and the definition of constructs across studies that do not fully account for all the relationships between constructs. The current findings emphasize the need to distinguish clearly between factors that represent employees’ inputs in a work relationship (i.e., effort) and those that represent their outputs (i.e., job performance). The article also demonstrates...
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...INFORMATIVE SPEECH OUTLINE Angela Y. Harlee COMS 101 02/23/2015 Organization: Topical Pattern Audience analysis: My audience consists of various age groups as well as ethnicity. The people are of all walks of life including male and female Pastors, Reverends, and Elders. Their education level varies from Doctorate Degrees to High School Diploma/GED, and some that never completed school. Some of my audience is employed while others are not employed. Some have criminal backgrounds and others do not. Topic: The career/job field that I have chosen to define/describe is Pastoring. Pastoring presents many wonderful opportunities for advancing what God values by promoting the physical, mental, emotional, and spiritual well-being of all people. Values (The Kingdom), you are presenting man as God sees him. He focuses on the holistic being because God desires for us to be whole (III John 1:2). Transforming us back to our original state how He made us before Adam sinned and that's the purpose of the preacher (to help bring about transformation through in the power of the Holy Spirit). He or she is to point people back to God and to help people pursue having a relationship with God. Rhetorical Purpose: To inform people/my audience how Pastoring and ministering to people can be rewarding and fulfilling. To also inform people how you can apply the Word of God to every situation and have a personal relationship with the Lord Jesus Christ. Redemptive Purpose: To inform...
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...THE MATTER OF THE ARBITRATION BETWEEN Page KENT COUNTY and KENT COUNTY SHERIFF, MERC Case No. A-10-1-0068 POAM Gr. #10-462 (Grievant: Jason Evans/ Termination) Employer, Opening statement by Mr. Peterson WITNESSES: 7 EMPLOYER GREG PAROLINI Direct examination by Mr. Peterson Cross-examination by Ms. Champine and POLICE OFFICERS ASSOCIATION OF MICHIGAN, BRUCE PARTRIDGE Direct examination by Mr. Peterson Cross-examination by Ms. Champine Redirect examination by Mr. Peterson Recross-examination by Ms. Champine Union. _____________________________/ ARBITRATION HEARING APPEARANCES: 68 Opening statement by Ms. Champine Grand Rapids, Michigan - Tuesday, March 15, 2011 For the Union: 45 55 63 65 Employer rests BEFORE DAVID S. TANZMAN, ARBITRATOR For the Employer: 11 37 68 WITNESSES: UNION JASON EVANS PETER H. PETERSON (P41964) Miller Johnson 250 Monroe Avenue, N.W., Suite 800 Grand Rapids, Michigan 49501-0306 Telephone: (616) 831-1700 MARTHA M. CHAMPINE (P46909) Police Officers Association of Michigan 27056 Joy Road Redford, Michigan 48239 Telephone: (313) 937-9000 Direct examination by Ms. Champine 70 TIMOTHY J. LEWIS Direct examination by Ms. Champine 103 Union rests 106 REBUTTAL WITNESSES: EMPLOYER BRUCE PARTRIDGE Direct examination by Mr. Peterson 107 Page 2 Page 4 TABLE OF CONTENTS (Continued) ALSO PRESENT: EXHIBITS: On behalf...
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...Franklin Zimring November 2001 The findings and opinions contained herein are those of the National Policy Committee and do not necessarily reflect the official position or policies of the American Society of Criminology. Ronald Weitzer, Professor of Sociology, Dana Coleman, Research Assistant, and Sarah Benatar, Graduate Research Assistant at the Institute on Crime, Justice, and Corrections at George Washington University provided substantial assistance in the preparation of this document. Introduction Capital punishment is among the most hotly debated issues in American politics. Passions run high for both those who want the death penalty abolished and those who seek to preserve or expand its use. What follows is a summary of key issues in the death penalty debate, research findings on the application of capital punishment, and a discussion of policy considerations. The American Society of Criminology (ASC) is greatly concerned with the death penalty and its application in the United States. This year, ASC President Ronald Huff and the ASC Executive Board authorized the ASC’s National Policy Committee (NPC) to develop a policy paper that would focus on the death penalty issue. The ASC Board has emphasized that the NPC paper would not speak for the Society but to its membership. The recommendations contained in this report reflect a concern that the Society needs to set a research agenda that is independent of the federal government and perhaps independent...
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...ISSN: 0730-5748 JOURNAL OF UFO STUDIES New Series, Vol. 6 1995/1996 CONTENTS ARTICLES Editorial ..................... ......................... ............................................................ Stuart Appelle Psychotherapy for the UFO Abduction Experience ..... ..... .......... ........ David A. Gotlib The Abduction Experience: A Critical Evaluation of Theory and Evidence ............... .. .............................. ........... ............ ...... ............... ........................ Stuart Appelle Anomalous Images on Videotape from Space Shuttle Flight STS-48: Examination of the Ice-Particle Explanation ................... ............. ......... Jack Kasher The University of Colorado UFO Project: The "Scientific Study of UFOs" ... .......................................................... ....... .......... Michael D. Swords A Reference Guide for the Condon Report ..... .. ... ............... ......................... Willy Smith Donald E. Keyhoe and the Pentagon: The Rise of Interest in the UFO Phenomenon and What the Government Really Knew .............. ................... ........ .......... .. .... ... ........... ....... ..... Michael D. Swords Fewer Sightings in the National Press: A Content Analysis of UFO News Coverage in The New York Times, 1947-1995 .......... ................ John C. Hickman, E. Dale McConkey II, and Matthew A. Barrett COMMENTS AND RESPONSES Robert R. Young, John S. Carpenter ...... ............... ... ......... .......
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...A4; “BP Won’t Abandon Driving Forces,” Wall Street Journal, November 27, 2003, p. A7. “Dell Set to Create More Than 100 Full-Time Jobs in Bray,” Irish Times, August 17, 2002, p. 15. Peter Landers, “Foreign Aid: Why Some Sony Gear Is Made in Japan,” Wall Street Journal, June 14, 2001, p. A1. Barnaby J. Feder, “IBM Beats Earnings Expectations Again,” New York Times, January 17, 2003, p. C4. Peter Landers, “Volkswagen and GM Racked Up Strong Sales in China in 2003,” Wall Street Journal, January 6, 2004, p. A3. Peralte C. Paul, “Daimler Bails Out of Deal,” Atlanta JournalConstitution, September 24, 2003, p. A1. Nicholas Itano, “GM Returns 10 Years After End of Apartheid,” New York Times, January 30, 2004, p. W1. Saritha Rai, “A Giant So Big It’s a Proxy for India’s Economy,” New York Times, June 6, 2004, p. W1. Ibid. WTO, “World Trade 2003, Prospects for 2004; Stronger Than Expected Growth Spurs Modest Trade Recovery,” WTO Press Release 373, April 5, 2004, p. 1. Ibid. Thomas Friedman, The Lexus and the Olive Tree: Understanding Globalization (New York: Farrar, Straus & Giroux, 1999). Jonathan P. Doh and Hildy Teegen, Globalization and NGOs: Transforming Business, Government, and Society (Westport, CT: Praeger, 2003). For discussion of some of the emerging concerns surrounding globalization, see Peter Singer, One World: The Ethics of Globalization (New Haven: Yale University Press, 2002); George Soros, George Soros on Globalization (New York: Public Affairs Books, 2002); Joseph Stiglitz...
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...COLLEGE OF EDUCATION Seattle University 900 Broadway Seattle, Washington 98122-4340 Department of Educational Leadership SCHOOL OF EDUCATION ORGANIZING THEME: Preparing Ethical and Reflective Professionals for Quality Service in Diverse Communities DEPARTMENT OF EDUCATIONAL LEADERSHIP MISSION STATEMENT: Preparing Effective Leaders for an Interdependent World COURSE INFORMATION Course Prefix and Number(s): EDLR 631, 632, 633 - 9 Credit Hours Meeting Place: Loyola Hall, Room 202/203 Meeting Date(s) and Time(s): Saturday, September 27, 2008. 8:30 - 4:30 (Loyola 301/302) Saturday, October 18, 2008. 8:30 - 4:30 Saturday, November 15, 2008. 8:30 - 4:30 Saturday, December 6, 2008. 8:30 - 4:30 (Loyola 301/302) Sunday, December 7, 2008. 8:30 – 4:30 Saturday, January 10, 2009. 8:30 - 4:30 Sunday, January 11, 2009. 8:30 - 4:30 Saturday, February 7, 2009. 8:30 - 4:30 Saturday, March 21, 2009. 8:30 - 4:30 Saturday, April 18, 2009. 8:30 - 4:30 Sunday, April 29, 2009. 8:30 - 4:30 Saturday, May 16, 2009. 8:30 - 4:30 Retreat Sunday, May 17, 2009. Retreat. Location to be determined. Leadership Conference: Location and date to be determined. Attendance required Course Instructor: Roberto A. Peña, Ph.D. Associate Professor Office: Loyola Hall, Room 407 Contact Information: Office Telephone: Home Telephone: Fax Machine: E-mail Address: (206) 296-6496 (206) 780-6970 (206) 296-2053 penar@seattleu.edu Program Administrative Assistant: Ms. Eunice MacGill Seattle University School of Education...
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...----------------------------------------------- 03 3. STRATEGIC ANALYSIS ----------------------------------------------------------------------------- 04 3.1 INTERNAL ANALYSIS -------------------------------------------------------------------- 04 3.1.1 RESOURCE-BASED VIEW ---------------------------------------------------- 04 3.1.2 VALUE CHAIN ANALYSIS ----------------------------------------------------- 06 3.1.3 FINANCIAL ANALYSIS --------------------------------------------------------- 07 3.2 EXTERNAL ANALYSIS -------------------------------------------------------------------- 08 3.2.1 PEST ANALYSIS ---------------------------------------------------------------- 08 3.2.2 PORTER’S FIVE FORCES ------------------------------------------------------ 09 3.3 SUMMARY --------------------------------------------------------------------------------- 10 3.3.1 SWOT ANALYSIS --------------------------------------------------------------- 10 3.3.2 KEY STRATEGIC ISSUES ------------------------------------------------------ 12 4. FUTURE STRATEGIC DIRECTION...
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...AACSB Table 10-1: Summary of Faculty Qualifications, Development Activities, and Professional Responsibilities Date Range: January 1, 2007 - August 1, 2012 Accounting: Professor | | | | | | | Five-Year Summary of Development Activities Supporting AQ or PQ Status | | Name | Highest Earned Degree & Year | Date of First Appointment to the School | Percent of Time Dedicated to the School's Mission | Acad Qual | Prof Qual | Other | Intell. Contrib. | Prof. Exper. | Consult. | Prof. Develop. | Other Prof. Activities | NormalProfessionalResponsibilities | | | | | | | | | | | | | | Som Bhattacharya | Ph D, 1994 | | 100.0 | YES | | | 12 (5) | Service: 0Work: 0 | 0 | 0 | Editor/Review: 6Other:13 | UG, GR, RES, SER and ADM | Intellectual Contributions (12) Hopwood, W., Bhattacharya, S., Premuroso, R. (2011). Tasteless Tea Company: A Comprehensive Revenue Transaction Cycle Case Study. Issues in Accounting Education, 26(1), 163-179. Cao, J., Nicolaou, A., Bhattacharya, S. (2010). A Longitudinal Study of market and Firm Level Factors Influencing ERP Systems’ Adoption and Post-Implementation System Enhancement Options. 7th Annual International Conference on Enterprise Systems, Accounting, and Logistics. Rhodos: ICESAL. Behara, R., Bhattacharya, S. (2008). DNA of a successful BPO. Journal of Service Science, 1(1), 111-118. Premuroso, R., Bhattacharya, S. (2008). Do Early Members of XBRL International Signal Superior Corporate Governance and Future...
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...MZUMBE UNIVERSITY MBEYA CAMPUS COLLEGE MBA- CORPORATE MANAGEMENT BUS 5012: INTERNATIONAL BUSSINESS MANAGEMENT GROUP 3 - ASSIGNMENT LECTURER: DR D. MOLLEL GROUP MEMBERS S/N | NAME | REG. NO. | 1 | IPYANA JULIUS | 331050056/T.14 | 2 | MARY KAMBAINE | 331050015/T.14 | 3 | BARAKA MWAKYOLILE | 331050007/T.14 | 4 | STANFORD SIWALE | 331050069/T.14 | 5 | NSUBISI SETH MWANG’ONDA | 331050025/T.14 | 6 | PETER BUTEMI | 331050001/T.14 | 7 | ELIA MBWILE | 331050050/T.14 | 8 | EDWIN NGAILO | 3310500…./T.14 | 9 | MIJA KANJU | 3310500…../T.14 | 10 | GEOFREY MARTIN | 331050054/T.14 | TOPIC: International Marketing Research SUBMISSION DATE: 14TH MAY 2015 1.0 INTRODUCTION OF INTERNATIONAL MARKETING RESEARCH Businesses preparing to compete in the 21st century are increasingly confronted with the task of crafting strategies that anticipate and respond to the rapid pace of change in global markets. As a result, their information needs are changing and becoming ever more complex and diverse. Timely, relevant information is essential to provide an adequate basis for day-to-day decision-making as well to chart the firms path in an increasingly fast paced, turbulent and competitive environment. Information needs are changing in both developed and developing countries. Established markets in industrialized countries are becoming more geographically integrated as direct vertical links and information flows are established between customers, retailers and suppliers...
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...ANNUAL REVIEWS Further Quick links to online content Ann. Rev. PharmacoL ToxicoL Copyright © 1983 1983. 23:87-101 by Annual Reviews Inc. All rights reserved THE TREATMENT OF ACETAMINOPHEN Annu. Rev. Pharmacol. Toxicol. 1983.23:87-101. Downloaded from www.annualreviews.org by Queen Mary & Westfield on 03/14/11. For personal use only. POISONING L. F. Prescott and J. A. J. H Critchley Regional Poisoning Treatment Centre, and University Department of Therapeutics and Clinical Pharmacology, The Royal Infirmary, Edinburgh, EH3 9YW, Scotland INTRODUCTION Acetaminophen (paracetamol, N-acetyl-p-aminophenol, 4-hydroxyacetani lide) is a non-prescription antipyretic analgesic that was first introduced into clinical medicine towards the end of the last century (1). It attracted little interest until it was found to be the major metabolite of both acetani lide and phenacetin (2, 3) and in recent years it has become an increasingly popular substitute for aspirin. Acetaminophen seemed to be remarkably safe when taken in recommended doses and formal toxicity studies were never carried out. In 1964 Eder (4) first reported liver damage in cats given 25-50 mglKg of acetaminophen daily for 26 weeks, and two years later Boyd & Bereczky described extensive hepatic necrosis in acute toxicity studies in rats (5). At the same time liver damage was first reported in man following acetaminophen overdosage (6, 7). The use of acetaminophen for self-poisoning has since...
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...BOFIT Discussion Papers 19 • 2011 Zhichao Zhang, Nan Shi and Xiaoli Zhang China’s new exchange rate regime, optimal basket currency and currency diversification Bank of Finland, BOFIT Institute for Economies in Transition BOFIT Discussion Papers Editor-in-Chief Laura Solanko BOFIT Discussion Papers 19/2011 23.7.2011 Zhichao Zhang, Nan Shi and Xiaoli Zhang: China’s new exchange rate regime, optimal basket currency and currency diversification ISBN 978-952- 462-714-6 ISSN 1456-5889 (online) This paper can be downloaded without charge from http://www.bof.fi/bofit Suomen Pankki Helsinki 2011 BOFIT- Institute for Economies in Transition Bank of Finland BOFIT Discussion Papers 19/2011 Contents Abstract ................................................................................................................................................ 3 Tiivistelmä ........................................................................................................................................... 4 1 2 Introduction ................................................................................................................................ 5 Theoretical model ..................................................................................................................... 11 2.1 2.2 2.3 2.4 2.5 2.6 2.7 2.8 3 Policy goal .................................................................................................................... 12 Trade...
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...Technische Universität Berlin Fakultät VIII: Wirtschaft und Management Institut für Technologie und Management Fachgebiet Strategische Unternehmensführung Prof. Dr. Michael Mirow Seminar Paper on Strategies to Achieve Market Leadership: The Example of Amazon (Summer term 2005) presented by: Sören Preibusch, 215995 Matthias Fleckenstein, 215274 Kottbusser Damm 24 Magistratsweg 21 10967 Berlin 13593 Berlin Berlin, May 17, 2005 Table of Contents I Table of Contents Table of Contents ............................................................................................ I Table of Abbreviations.................................................................................... II Table of Figures............................................................................................. III Table of Tables..............................................................................................IV 1 Introduction.................................................................................................. 1 2 Market Leadership as a Strategic Goal in Electronic Commerce ................ 1 2.1 Value Chains and Actors in EC............................................................. 1 2.2 Principles for Success in Electronic Commerce.................................... 3 2.3 Porter’s Branch Structure Analysis applied to EC Markets ................... 4 2.4 Context Factors and Value Creation Potentials in EC Markets ...
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