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Planing and Controlling the Supply Chain

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Planning and Controlling the Supply Chain
ISCOM 471
December 24, 2012

Planning and Controlling the Supply Chain
Within the many different organizations in todays business world there are some key factors that will establish the profitability, growth, and longevity of a company. Some of the things we will discuss will be that of how my chosen corporation American Express applies some of the forecasting techniques to better develop the company. There will also be the analysis of production plans, master production schedules, and carrying inventory and how it relates to the overall American Express budget. Along with all the above we will also compare and contrast how planning usage differentiates between a service organization such as American Express and a manufacturing organization. Lastly we will also compare and contrast the use of material requirements planning system concepts.
When it comes to forecasting it is first important to determine the different types of forecasting and how they are classified. In forecasting there are four basic types which are qualitative, time series analysis, casual relationship, and simulation. The first forecasting type qualitative is "subjective or judgmental and are based on estimates and opinions", (Chase, Jacobs, & Aquilano, 2006). Some of the main characteristics of qualitative forecasting are market research which is encompassed by collecting data by surveys and interviews which help determine market hypothesis. This research is most commonly used for long range and new product sales. This would be a great description as to when American Express uses surveys to improve on new production of invoicing and reporting tools to provide to our clients. Another characteristic to qualitative forecasting is historical analogy. This is the one characteristic that would be most commonly used within American Express. The

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