Refresh Telecom
PBX Virtualization Project
Jonathan Sullivan
DeVry University’s Keller Graduate School of Management

Project Cost & Schedule Control
Professor Tony Kapsak
March 30, 2014

Contents
Refresh Telecom PBX Virtualization Project 3
Executive Summary 3
Project Scope Statement 3
Description 3
Acceptance Criteria 4
Deliverables 4
Exclusions 4
Constraints 5
Assumptions 5
Technical Requirements 5
Work Breakdown Structure (WBS) 5
Cost Estimates 6
Cost Assumptions 7

Refresh Telecom
PBX Virtualization Project
Executive Summary
This project is expected to take six months to complete with an estimated budget of $500,000. Upon completion the consolidated virtual environment will save an estimated $2,900 in monthly operational costs. The virtual environment will allow for a scalability of up to 24 additional virtual PBX servers (total capacity: 32 virtual machines) with no additional hardware costs needed. Valuable datacenter rack space will be conserved through the consolidation.
Project Scope Statement
Description
The PBX Virtualization project will involve taking eight physical in production PBX (Private Branch Exchange) servers and putting them into a redundant virtual environment. The virtual environment will consist of four physical nodes and two redundant iSCSI SAN’s (Storage Servers) each holding a capacity of seven terabytes. The virtual environment will be powered by VMWare’s virtualization software.

Acceptance Criteria
The project will be accepted once the objectives below have been completed:
• Install and configure redundant network switches
• Install and configure (4) relatively powerful servers
• Install and configure VMWare software with proper licensing
• Provision and set-up the Storage Area Network (SAN)’s
• Virtualize the existing eight physical in production PBX servers
• Seamlessly migrate production to the virtual environment
• Virtual environment must be able to run at least 32 virtual machines total
• Must pass all disaster recovery simulations using VMotion technology
Deliverables
Upon project complete the following deliverables will be due:
• A fully redundant virtual environment powered by VMware
• Four powerful virtual nodes (With at least 4 hexa core processors and 96 GB of ECC memory per physical node)
• Two redundant iSCSI Storage Area Network arrays each seven terabytes in size.
Exclusions
General research on the other visualization platforms is not included in this project. The ongoing operations and maintenance of the platform is also not included in this project. The decommissioning of the old physically servers is not included in the project either.

Constraints
The project is not to exceed six months in duration or $500,000 in spending. No more than 24 units of Rackspace shall be consumed by the project.
Assumptions
Assumptions for this project are that support will be provided by the project sponsor and all department managers and that adequate internal resources are available for the successful completion of the project. We also assume that the existing free datacenter rack space will be available and accessible by the datacenter technicians.

Technical Requirements
• Each server must be able to pass heavy load testing
• SAN Array must be configured in a RAID 6 or higher
• Each SAN must store at least 7 TB
• VMotion Fault Tolerance and Heartbeat must be enabled
• Must run vSphere 5.5 or higher software
• Each server node will contain at least one enterprise grade sold state hard drive

Work Breakdown Structure (WBS)
(Please See Attached Microsoft Project File)

Cost Estimates
Name Cost
Initiation & Planning $242,140.00
Data Gathering & Analysis $25,800.00
Purchase Equipment & Software License’s $159,560.00
Hardware / Software Training $23,500.00
Network Architecture & Design $15,200.00
Migration Planning $9,200.00
Equipment Testing & Configuration $8,880.00
Execution $107,144.00
Infrastructure Preparation $5,960.00
Hardware Installation $2,640.00
Network Configuration $9,120.00
File Server Configuration $2,720.00
Virtual Sever Configuration $7,000.00
PBX Migration Preparation $6,760.00
Disaster Recovery Preparation $10,160.00
Consolidation & Virtualization $27,200.00
Virtual Environment Lab Testing & Simulation $8,880.00
PBX Server Migration Group 1 $5,632.00
Group 1 Post Migration Testing $7,720.00
PBX Server Migration Group 2 $5,632.00
Group 2 Post Migration Testing $7,720.00
Closure $4,801.67
Final Acceptance of Deliverables $3,040.00
Post Project Review $1,081.67
Close & Archive Project Documents $680.00

Cost Assumptions
Our total estimated project costs come to $354,085.67. Which puts us $145,914.00 under budget. That is a very reserved estimation giving the project a very good cushion / buffer should we need it. Most of the project budget is spent upfront in the planning phase for equipment purchases. The following list represents assumptions made during the making the estimations.
• Each server will be purchased fully built and tailored to our needs and will included the hard drives already installed.
• Each SAN will be purchased fully built and pre-configured without the hard drives.
• Hard drives will be purchased separately for each SAN server.
• The cabinet’s will already be in place and does not need to be purchased.
• Routers and other edge networking equipment will already be in place.