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On April 2013, I began my career as a Real Estate Sales Representative at, “Cityscape Realty Ltd”. This brokerage is built on a unique concept of a one-stop shop for its clients and agent; where they provide a wide range of real estate services and professionals under one roof. Cityscape has two beautifully designed locations in both downtowns of, Mississauga and Toronto, Ontario. Both offices provide similar services but since I wanted to concentrate in the Brampton and Mississauga area, I decided to join their Mississauga branch, located on 25 Watline Avenue. Cityscape, with its combined locations employed over 100 staff members, including the managers and the broker of record. However, this paper will focus on the Mississauga location.

A Broker of Record carries every Brokerage. This person leads every brokerage and acts as the owner of the organization. Our broker of record is Mr. Neel Surendran, who is well experienced in his field of expertise, and is also one out of the five individuals, to hold a commercial specialist license in the Greater Toronto Area. There are two managers within our firm, Marina, and Adnan. Marina is responsible for the day-to-day activities at the office and Adnan continuously stays connected to bring in more valuable projects for the brokerage. I have been employed with the brokerage for about a year and a half and within that time, Adnan has brought over ten different pre-constructed projects, which eight of them resulted as the best deals of the year. Cityscape also has their own marketing team with two members, where they not only help the brokerage but also help the agents with their marketing for a small fee. This brokerage also employs four administrative secretaries, where two of them are employed full time and two part-time. One of the full time secretaries is responsible for deals currently in progress or completed and the

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