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Positioning and Differentiation Paper

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Positioning and Differentiation Paper
Theresa Williams
University of Phoenix
Marketing for Health Care
HCS/539
Marcia Thompson
August 30, 2010

General Information The two health care organizations that will be identified in this paper are Central Texas Medical Center (CTMC) and Guadalupe Regional Medical Center (GRMC). These two organizations are within 25 miles of each other and are in Central Texas. CTMC’s major county it serves is Hays for GRMC’s county is Guadalupe. Both organizations will overlap on counties it serves with health care services. A non-for-profit hospital based organization; each hospital has plenty of similarities and differences among them both. This paper will include the similarities and difference as well as some of the marketing and Public Relations each organization is doing. The difference in the two non-for -profit organizations will allow patients in Hays County and the surrounding counties to decide which health care facility is best for him or her. With similarities involved it will just add extra bonus to the patients for if they could not receive results from CTMC they can got to GRMC and vice versa. One of the major marketing tactics that will cause a patient to be faithful to one organization more will be the customer service and how he or she is treated.
Similarities
First thing first, let’s start with the similarities on the two organizations. We already know that CTMC and GRMC are considered a non-for-profit organization, this gives them a tax exempt status under the 501 (3) (c) and are both accredited by Joint Commission. With acquiring just over 700 employees, both organizations have the same goal in mind to provide excellent customer service to patients and family. With that in mind keeping employees happy will help them reach this goal. CTMC and GRMC offer benefits and incentives to their

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