...Information: This United States Postal Service is a current company that I work for. I choose to write about them in particular because of I’ve gain a great deal of experience in a real work place from being at this company. With delivering more than 200 billion pieces of mail per year and connecting to every U.S. home and business. We are said to be integral to our nation and its economy and seek the best leadership available to continue our excellence in operational performance. The Postal Service had a tradition of on time delivery and customer satisfaction, but due to budget cuts there has been a decline. In the station I work out of there are approximately 75 employees and 5 managers. This company has been around for over 200 years with the same Vision, Purpose, and Direction. Current culture: The primary skill expressed based off of the OCI is the need for power. No matter what position you play in the company everyone needs their voice to be heard. In the service and delivery department the two most important powerful ones were of course the Postmasters, who hired, fired and who had control over all the aspects of service and delivery decision making and a say so in some parts of the overall company progress. Then in my department of delivery I have a few supervisors who didn’t really care how the employees felt, it was what upper management wanted no matter if it was right or wrong. Then you have the managers who demand power but really don’t deserve it...
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...more than ever needed with a lagging economy of more than three years. At the same time, consumers are striving to save money, time, and gas as all three of these conditions effect the movie rental industry. This research paper will address a brief history of Netflix, the competitive industry in which they compete, potential breakdowns, and finally an offer of speculation for how to address forecasted future breakdowns in a way that will turn them into positive possibilities. Netflix The vision of Netflix is simplistic: “Our vision is to change the way people access and view the movies that they love.” (Netflix.com, Hastings Reed, 2011). With more than 15 million current members, Netflix is the world’s largest subscription service for the streaming of television and movie picks and sending movies in the mail. New entrants are always a threat to existing companies like Netflix in the industry; however, Netflix continues to innovate at a level which creates a new standard of satisfaction that competitors...
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...The manufacturing company, I used to work for Auth-Florence, located in Manhattan, Kansas is a manufacturing company that makes the United States mailboxes for the postal service and for the residential places. Working for the company was a major change for me since it was my first civilian job. Transitioning into the civilian work force was my first step in ensuring that I prove myself and to the company that I am capable to lead. I was hired as a Machinist Operator for the fabrication department. My responsibilities were very limited since I was just a machinist operator. I would be assigned my task for the day and I would just make the parts on that specific machine. My goal with the company was to learn as much as I can and prove to them that I am a quick learner, have the ability to lead. I was promoted to Team Leader after three months of employment with the company. My responsibilities changed with the promotion. My responsibilities consisted of training employees on the proper procedures on various machines, assigned jobs to the employees, enter end of day activities. Moving up the ladder within the company was not an easy task for me; it was a lot of hard work, overtime, proving that I really want to learn the inside and outside of the company. After a year I was giving the chance to prove myself again and I was placed in charge of the weld cell department. My goal was to make sure that the employees learn from my skills, and motivate them,...
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...11-12 4. Conclusion 13-14 5. References 15 COMPANY BACKGROUND Generally, Pos Malaysia is a post services company in which it was restructured in 1992 as it switches from Malaysian Postal Services Department or Jabatan Perkhidmatan Pos Malaysia into a business corporation. Since there is some change in the structure and system of the company, Pos Malaysia Bhd tends to continues its services as providing mail services, logistics transportation, letter services, postal services, venture into parcel delivery, registrations, insurance service, transaction of money (postal order and money order) and investment of funds (Post Office Saving Bank). (Wikipedia) Basically, one of the services offered by Pos Malaysia is the postal service. It began to take over numerous services on behalf of the Government machineries such as collecting payment of electricity bill, sale of dog license, payment of pensions, sale of television license and others. In early 1800s, Pos Malaysia has traced back with the establishment of postal services which was firstly introduced in the Straits Settlement (Penang, Malacca and Singapore). In early 20th century, it has successfully covered the whole Malaya [ (Pos Malaysia) ] Besides providing...
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...paper will address a brief history of Netflix, the competitive industry in which they compete, potential breakdowns, and finally an offer of speculation for how to address forecasted future breakdowns in a way that will turn them into positive possibilities. The vision of Netflix is simplistic: “Our vision is to change the way people access and view the movies that they love.” (Netflix.com, Hastings Reed, 2011). With more than 15 million current members, Netflix is the world’s largest subscription service for the streaming of television and movie picks and sending movies in the mail. New entrants are always a threat to existing companies like Netflix in the industry; however, Netflix continues to innovate at a level which creates a new standard of satisfaction that competitors and new entrants mimic in order to continue existence in the market – and Netflix must continue in this posture in order to stay ahead of them. Though Netflix is an innovator of the online rental service other major competitors like Blockbuster Video offer competitive monthly pricing and additionally have...
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...certain market sectors (eg. such as airlines, taxis, postal services, utilities, etc.) should be tightly controlled by the government. Finding the right balance between free market and regulation has been a matter of political debate since the dawn of capitalism. However, in tough times such as economic crises, lawmakers tend to opt for the extremities: either taking total control or letting go entirely. In my opinion, moderate control over certain sectors is the path that is most likely to lead to prosperity for both customers and businesses. Any business school student will tell you that the free market always does better than the goverment. And while that is definitely true for profitability, customer satisfaction may not always benefit from the lack of regulation. Taxis are a great example of this. Without some regulation, the locally oligopolistic companies have little to no incentives to improve their services. Just a few years ago, a smoking taxi driver was more common than credit card payment or air conditioning in a cab. The Taxi Act of Budapest (with some, and not total regulation) quickly changed all that. On the other end of the spectrum are government-owned, monopolistic giants, such as the Post. Sluggish service provided by unmotivated employees at a high price make waiting in line at the Post office one of the most dreadful errands. A national corporation in many European countries, the postal sector is crying out for deregulation. Just the...
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...Be Reconstructed Should the United States Postal Service be reconstructed? The answer is yes because people are emailing rather than buying a stamp and envelope to send hand-written documents. The two main issues that I am going to set forth in this prompt are the mail agency facing staggering catastrophe and people emailing to meet their needs. The only way out of this hole is to reconstruct the antiquated United States Postal Service, it’s time for a change. First to begin with let’s start with the mail agency facing staggering catastrophe. Each day people in all corners of the country count on timely delivery of letters, bills, medicine, and election ballots. Now that everyone is starting to email for cheaper cost the postal service has experienced a thirteen percent drop in mail volume this past year. More than double of any previous decline, with a loss of $3.8 billion. Saturday delivery times for letters and packages, higher postage stamp prices that exceed the rate of inflation is a potential for future layoffs and an even bigger drop in mail volume. Taking away Saturday mail would save $40 billion...
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...USPS Deficit: Problems Plaguing America’s Postal Service By Deborah Alicea Lauryn Famiano Enrique Gonzalez Minyi Huang MGT 231 Organizational Behavior Professor Linval Frazer September 2, 2014 Table of Contents Problems of USPS 1 Related Concepts 2 Recommendations 4 1. Innovating Technology System 4 2. Cutting Costs 4 3. Changing Business Model 6 4. Improving communication 7 Conclusion 8 Work Cites 9 Deborah Alicea, Lauryn Famiano, Enrique Gonzalez, Minyi Huang MGT 231 Professor Linval Frazer September 2, 2014 USPS Deficit: Problems Plaguing America’s Postal Service Problems of USPS The first problem is based on technology. In today’s society the technology of smartphones, tablets, and the easy access to social media...
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...Until today, United States Postal Services Inc. is the largest package delivery company in the world in terms of delivery scale. The company delivered more than 10 million packages to millions of destinations in 200 countries. The company has been around exactly a decade in 2007. It was established in Seattle in 1907 by the 19 year old Jim Casey. It was not until 1919 that Jim Casey and his partners Evert McCabe and Charles W. Soderstorm decided to establish the name United States Postal Services because the business has been expanding outside its home city (Friedman, 2006). The company is created with the basic perspective that the best services combined with lowest rates will win the market’s attention. Since the beginning, leaders of the company managed its staff by stressing the value and importance of reliability, low rates, customer courtesy and round the clock services. The business culture remains at the core of UPS activities until today. Today, the company is the one of the most recognized symbols American capitalism with $42.6 billion worth of assets and more than 400,000 employees (Friedman, 2006). I chose to use the United States Postal Service, because I was employed with them for five years. I made a change by leaving the company, but I often regret my decision. The Postal Service was a really good company to work for and diversity was a huge conception, in the area I worked and lived. In reviewing diversity management of a company, it is important to have both...
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...S Postal Service Workers have the greatest impact on the daily life of an average citizen because the delivery of mail is the oil that keeps America running. Without the postal workers, without exception American’s everyday life would be altered greatly. The unofficial motto of the US Postal Service is, “Neither snow nor rain nor heat nor gloom of night stays these couriers from the swift completion of the appointed rounds.” In essence, it means nothing will detain the postal service from providing your mail to anyone, since your mail correspondence remains essential. If the US Postal Service did not deliver our mail, or even experienced a delay our correspondence, the consequence for all of us would often become costly financially, health wise, and travel wise. Financial Risks...
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...Functions and Role of Law in Business and Society Introduction Law has a huge role in both business and society. It has evolved from basic morality and society cannot exist properly without it. Law most often is aligned with customs and that which society has deemed to be right or wrong (Emerson, 2009). In business, companies would have a free- for- all without it. The result would be that no business would actually be achieved. Law in Business Laws govern every aspect of business. They keep businesses running smoothly and keep them from hurting each other and the consumers. There are laws that control interstate, intrastate, e-business and, international business. They control manufacturing, distribution, shipping and employment. Patents, trademarks, and copyrights are all protected by the law. Companies can be held to product safety laws concerning product liability. Product liability is the responsibility of people, sellers and manufacturers concerning death, damages or injuries due to defective products (Wild, 2010). Another type of business law is an antitrust law that keeps companies from market sharing, price fixing, and monopolizing an industry. There are many government agencies that control business law. Some examples are the Federal Trade Commission, U.S. Consumer Product Safety Commission, U.S. Patent and Trademark Office and the U.S., and the International Trade Commission. Law in Society Laws touch every aspect of social behavior across all walks of life...
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...POSTAL OPERATIONS CONTINGENCY PLAN POST OFFICE KMC APOs 24 Aug 2014 Table of Contents 1.0 INTRODUCTION 3 2.0 PURPOSE 3 3.0 PERSONAL MAIL 3 3.0.1 Finance/R&D 3 3.0.2 PSC 3 3.0.3 Supply 3 3.0.4 Customer Service 3 3.0.5 COPE 3 4.0 OFFICIAL MAIL (OM) 4 5.0 SHARED FUNCTIONS 4 5.0.1 R&D 4 5.0.2 Registered Mail 4 5.0.3 MCA/AMT 4 5.0.4 Directory 4 6.0 RECOVERY PLAN 4 1.0 INTRODUCTION This contingency plan is designed to document functions performed and limitations to personal and official mail postal services in the event the main facility is no longer usable. This plan will provide general guidelines on postal responsibilities during contingency as well as outlining local restoral procedures. 2.0 PURPOSE This contingency plan is designed to identify limitations on available postal services. The purpose of this plan is to provide guidance to EOC, CAT, and UCC personnel in preparation for disasters. It serves as a recovery plan to provide limited mail services until full capabilities are restored. A closure or interruption in service may be caused by damage to facilities, equipment, or personnel at Bldg 426, 2110 or 2763. Damage can be caused by intentional (combat damage, terrorist attacks or acts of sabotage) and unintentional (natural disasters, hardware/software failures, operator error) means. 3.0 PERSONAL MAIL Personal mail processing consists of five functions: Financial...
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...History (Management) The establishment of a postal service was vital. The Post Office allwed informations and goods to travel across a rapidly growing county. (Santoro, G. 2012) In 1775, the Continetal Congress appointemented Bejamin Franklinn as America’s of Postmaster General.(Bellis,M.n.d) Bejamin Franklin made serveal major contributions to US mail services; he developed new post roads, set out milestones to show how far a postman, who was paid by the mile, had traveled; enacted overnight post riders, invented the pigeon-hole system for mail distribution, and developed an early postal inspection service. (Schurr, C. 1997). The Founding Fathers determined that the post office was so vital that in the Consitituion they manadated Congress to have the power to establish post offices (Sanburn, J. (2011) Congress later enacted home deleivery and and eventually established Parce11 Post in 1913. (Universal Serve and Postal Monoply, 2008) The post For the next severl decades the postal service ran smoothly and incoprated new technology as the came along. Union History Postal Unions date back to the late 19th centuary. Initially, Postal unions were limited in function and mostly exsisted as lobbying organizations with limited bargaining rights. (Boyd and Chen, n.d.) Postal unions did not gain collect bargaining right until the enactment of the Postal Reorganization Act in 1971. There are several unions associated with the Post Office strike mainly; The National Association...
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...of the Express Mail Industry: In order to have a clear understanding of Airborne’s position and to make recommendations about future moves, it is critical to examine the industry environment—competitors, customers, and suppliers—and examine the firm internally. To do so, the Porter’s five forces framework and a resource & capability analysis will be utilized. Threat of Substitutes: In today’s aggressive environment, product substitutes are regarded as one of the most threatening forces in competition. In the case of Airborne, it wasn’t the exception. There were other two main players (Federal Express and United Parcel Service) offering similar a similar service –express mailing. The availability of substitutes made the demand for this industry elastic. The case also states that large customers weren’t known for their loyalty for a single carrier, once the contract was up, they look for the best bidder. Threat of Entry: The existent barriers of entry made hard for companies to enter the express mail industry. The costs of becoming established in this industry were so large that discourage potential entrants. For instance, a company entering this industry would have to incur large upfront costs to operate, such as constructing a hub and several spokes, and purchasing a fleet of airplanes. In addition, a potential entrant must spend large amounts on technology (tracking...
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...today’s aggressive environment, product substitutes are regarded as one of the most threatening forces in competition. In the case of Airborne, it wasn’t the exception. There were other two main players (Federal Express and United Parcel Service) offering similar a similar service –express mailing. The availability of substitutes made the demand for this industry elastic. The case also states that large customers weren’t known for their loyalty for a single carrier, once the contract was up, they look for the best bidder. Threat of Entry: The existent barriers of entry made hard for companies to enter the express mail industry. The costs of becoming established in this industry were so large that discourage potential entrants. For instance, a company entering this industry would have to incur large upfront costs to operate, such as constructing a hub and several spokes, and purchasing a fleet of airplanes. In addition, a potential entrant must spend large amounts on technology (tracking and global positioning systems, information management software, etc) in order to be competitive in this industry. Another barrier of entry in this industry is the economies scale possessed by the main players. For example, due to their size (United Parcel Service with an aircraft fleet of...
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