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Power of Media

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Power of Media
Random Student
Jones International University

The company that I currently work for relies on media in its daily operations. Time Warner Cable is a cable company here in central Florida. Just a few months ago the contract with Fox Networks was expiring and both TWC and Fox Networks were under negotiation to renew the contract.
As the deadline came closer and closer Fox Networks started to apply pressure on TWC through the media. Fox started local radio ads warning customers that Fox Networks is in danger of not being shown on TWC, and urged customers to call TWC and tell them to keep Fox Networks on their televisions. Fox even went as far as setting up a eight hundred number that automatically forwarded to the TWC call centers. The call volume was amazing and often two hundred to three hundred people would be on hold at any given time.
Billboards went up all over town, warning customers that they had other choices such as satellite if they still wanted to watch Fox stations here in central Florida. Local Fox stations ran commercials during their shows and had tickers across the bottom of the screen again urging customers to call TWC and tell them you want Fox or will cancel their service.
TWC quickly rebutted with Ads of their own letting customers know that they were working with Fox Networks to resolve this issue and the reason behind this negation was because Fox wanted a significant amount more money to renew their contract and thus raising the cost of TWC’s services. TWC offered a free month of service to any customer that called in regarding this issue.
Ultimately both sides were able to agree and resign a contract a day after the deadline had passed. Fox networks never did go off the air, but they used the media to try and persuade customers to call in and tarnish the image of TWC.
TWC uses the media to advertise its service and promotions. The media is its tool to portray its public image to others and takes these things very seriously.
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