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Case Application 1 : Maersk and Human Resource management Challenges in China

1. Why does human resource management represent one of the major challenges faced by foreign companies entering the Chinese market ?

Answer : Human resource management represent one of the major challenges faced by foreign companies entering the Chinese market because the problem which are most important is a qualified manager to lead the operation. In Chinese market, it is the question that whether must use the expat manager from foreign country or use a local talent manager. This comes on the top of other common problems related to human resource management in China, which all western companies have the experienced in one way or another. This issues had been known for a long time, since the beginning of the Deng’s Open Door policy which in 1979 opened China to foreign companies direct investment.

2. What are the main issues expat managers generally face ?

Answer: Main issues that expat managers generally face are culture conflict and language skill in complicated Chinese business environment. Chinese is one of the hardest language to learn. Even organizing a banquent can be daunting experience for someone not aquainted with the local culture. Besides that, expat manager who have a solid experience of the country and speak Mandarin is the such high demand that they are normally very expensive.

Why don’t foreign companies simply hire local staff instead of reaching out for foreign managers ?

Answer: If foreign companies simply hire local staff instead of reaching out for foreign managers, it need to train them to function in western companies. It may be very expensive and the process painfully slow, especially if the hiring is done privately bypassing the expensive. Besides that, once the manager is

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