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Principle of Marketing

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CHAPTER 7
DISTRIBUTION CHANNELS

DISTRIBUTION CHANNELS

▪ Distribution channel (marketing channel) is a set of interdependent organizations involved in the process of making a product or service available for use or consumption by the consumer or business user. In other word, it comprised all organization or people involved in the distribution process.

▪ Channel members refer to those organization and people in channel of distribution. It includes manufacturers, service providers, wholesalers, retailers, marketing specialists and/ or consumers.

THE IMPORTANCE OF MARKETING CHANNELS

▪ Intermediaries reduce the number of contacts needed to cover a market ▪ Transform assortments made by producers into assortments desired by consumers • Help to complete transactions: – Information: gathering and distributing marketing research and information about forces in marketing environment. – Promotion: developing and spreading persuasive communications about an offer. – Contact: finding and communicating with prospective buyers. – Matching: shaping and fitting the offer to the buyer’s need. – Negotiation: reaching and agreement on price and other terms of the offer so that ownership can be transferred. • Fulfill completed transactions: – Physical distribution: transportation and storing goods. – Financing: acquiring and using funds to cover the costs of the channel work. – Risk taking: assuming the risks of carrying out the channel work

TYPE OF CHANNELS

1. Direct Channel of Distribution - Involves the movement of goods and services from manufacturer to consumers without intermediaries. - Manufacturer or service provider sells to consumers via company-owned outlet.

2. Indirect Channel of Distribution - Involves the movement

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