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Principles and Practices of Management

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Control System and its Process
All organizations business or non-business face the necessity of coping with problems of control. Like other managerial functions the need for control arises to maximize the use of scarce resources and achieve purposeful behavior of organization members.

Control Definition

“Controlling is determining what is being accomplished that is evaluating the performance and if necessary applying corrected measures so that the performance takes place according to plan.”

Based on the definition of control, its following features can be identified:

1. Control is forward looking because one can control future happenings and not the past. However on control process always the past performance is measured because no one can measure the outcome of a happening which has not occurred.
2. Control is both an executive process and, from the point of view of the organizations of the system a result.
3. Control is a continuous process.
4. A control system is a co-ordinated integrated system.

Control and other functions

Control is closely related with other functions of management because control may be affected by other functions and many affect the functions too. Often it is said ‘Planning is the basis, action is the essence, delegation is the key, and information is the guide for control.’

1. Planning as the Basis
Planning is the basis for control in the sense that it provides the entire spectrum on which control functions is based. In fact, these two terms are often used interchangeably in the designation of the department which carries production planning, scheduling, and routing. It emphasizes that there is a plan which directs the behavior and activities in the organization. Control measures these behavior and activities and suggests measures to remove deviation, if any. Control further implies the

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