Free Essay

Probation Report

In:

Submitted By Obinnaalfred
Words 789
Pages 4
Six Months Probation Report

To SoftWorks Limited By Obinna Okoye April 2012

INTRODUCTION
This report is presented to the Human resources unit as my probation report after six months on the job as a Sales Engineer. I rejoined Softworks Limited in May, 2011, after concluding my Masters Programme for which the company granted me a study leave. As a Sales Engineer, my business responsibilities involved developing new business solutions for the company in my assigned industry, ensuring the proposed solutions meet and exceed customer requirements and expectations, and taking responsibility for expanding the solution offerings of the company.
LEARNING
During this period, I have really learnt a lot. The Sales Engineer role, though being a new field for me, has given me an opportunity to discover another part of me. The role is quite a challenging one in that I have to be both technically and commercially sound in the suite of solutions I profer to clients, and at the same time be abreast of all new and emerging technology trends. This requires that I keep myself updated at all times.
I have learnt that my customers can only trust me if they know and feel I am competent on what I say and at the same time can deliver on my promises. This has enabled me to develop a relationship built on trust, genuine commitment and mutual respect between my clients and the company. The clients can now easily tell me what their challenges are and would always want to know of our recommendations before they take a decision. Engaging clients also gives me an opportunity to identify gaps in the market and develop solutions to fill these gaps.
I never knew putting together proposals and bids could be so tasking. The Sales Engineer role encompasses writing proposals for different company’s and government parastatals, responding to expression of Interest, RFPs and also solicited and unsolicited request. This has really been a good learning curve as I have been able to widen my knowledge on a lot of solutions and products by reading and writing on them. Doing this also makes me in being a very organised person, as each proposal could be requested for at any point in time, so you have to know where every document must have been stored and which version is the latest version.
CHALLENGES
There are always challenges with every role, and more so with a new role. I discovered that engaging clients is not an easy role as most often that not, the client already has someone he trusts to profer him the right solutions. So I have to first try to understand the clients position, to understand him as a person, as this is key to gaining his trust. Most clients, at first sees everyone enagaging them as just trying to sell a product and move on. So it is a big challenge to make the customer understand that you want to partner with them on any IT solutions they might want to deploy. So building the relationship takes a while but surely matures with time, even with pressures from the company for you deliver on sales.
Another challenge was that my Unit didn’t really have a sales structure in place, so it was more of buliding everything from scratch. This made it a bit difficult to hit the roads immediately. So we had to take time to analyse which products and solutions my Unit should focus on and also if we have the resources to be the best at it. This we have done, and are already hitting the market.
RECOMMENDATIONS
My main recommendation will be around staff retention and motivation. This is very important so as to retain our best hands. Since May 2011, some key personnel have resigned from my Unit, and other subsidiaries. Customers lose confidence in any company where its staff turnover is so high. He goes home not knowing which new face he will see tomorrow. We have to look at the root cause of this and tackle it, as this severely erodes customer confidence.
Also trainings, both technical and professional, should routinely be organised for staff. This helps boost staff competence and confidence when engaging the customer, and also ensures the staffs know the company is looking at helping them grow their career, in their chosen field.
In conclusion, I will like to use this opportunity to thank SoftWorks, and Telnet, for giving me the opportunity to work with the company once again and assure them that the faith reposed in me, will not be regretted. I will ensure that I drive my suite of solutions to enviable heights which will ensure the growth of the company.
Once again THANKS to everyone.

Obinna Okoye

Similar Documents

Free Essay

Adults

...Department of Justice Office of Justice Programs Bureau of Justice Statistics Special Report December 1997, NCJ-164267 Characteristics of Adults on Probation, 1995 By Thomas P. Bonczar BJS Statistician On December 31, 1996, State and local probation agencies supervised more than 3 million adult U.S. residents or about 1 in every 62 persons age 18 or older. Since 1990 the Nation's probation population has grown an average of 3% per year. Probationers account for the largest share of adults under correctional supervision (58%), including persons held in jails and prisons and those on parole. Results from the first national survey of adults on probation under the supervision of State and local agencies indicate that 58% had been convicted of a felony; 39% of a misdemeanor, and 3% of other infractions. When the survey was conducted at the beginning of 1995, more than 453,000 adults were on probation for a violent offense; 757,000 for a property offense; 561,000 for a drug offense; and 815,000 for a public-order offense. Using a nationally representative sample, a two-part survey was conducted to collect detailed information on adults on probation. Results from a sample of 5,867 administrative records are presented here. Data from personal interviews with probationers will be the subject of a future report. Highlights Percent of adults on probation MisdeTotal Felony meanor Total Offense Violent Property Drug Public-order 100 % ...

Words: 10195 - Pages: 41

Premium Essay

Adult Probation- Cook County

...Adult Probation The Cook County Adult Probation Department was established in 1911. It is the largest probation agency in Illinois and the largest probation agency int he United States. The department is accredited by the American Correctional Association. The department operates under the Office of the Chief Judge of the Circuit Court of Cook County and administers a wide range of programs covering both standard and specialized probation supervision and pretrial and pre-sentence services. It operates out of 18 office locations and has approximately 670 employees. Each year the probations complete approximately 120,000 hours of community service. The Adult Probation Department receives nearly 18,000 new probation supervision cases annually and has an active caseload of more than 25,000 probationers, 90% of whom have been sentenced for felony offenses. Eighty-eight percent of probationers are assigned to standard caseload supervision, while 12% are supervised in specialized programs designed for specific offender populations. Probation is a criminal sentence which allows defendants to remain in the community in lieu of incarceration. It is the most frequently used sentencing option. Nearly two-thirds of all convicted offenders are sentenced to probation. While on probation, offenders must comply with strict conditions that create opportunities and encourages them to become responsible, productive and law-abiding members of the community. The probation departments...

Words: 2877 - Pages: 12

Premium Essay

The Penal Treatments of Offenders

...mental illness lies in the assumed need for the offender to recognize the danger and undesirability of his criminal behavior and make a significant effort to renounce it. The treatment model does not "remove" criminal behavior, as surgery might remove a malignancy or chemotherapy extinguish an infection; rather the "patient" or inmate is made to see the rewards of socially acceptable behavior and encouraged to adopt it as a mode of conduct for himself. (1) Contrary to some popular misconceptions, the treatment ideology does not mean that inmates are "coddled" and permitted to do as they please within an institution. ______________________________ (1) Sanford Bates, "The Establishment and Early Years of the Federal Probation System," Federal Probation 51 June 1987, p : 4-9. - National Advisory Commission on Criminal Justice Standards and Goals, A National Strategy to Reduce Crime, Washington , U.S. Government Printing Office, 1973p: 121. In fact, some form of treatment ideology can permeate the most restrictive and security-oriented institution . The major difference between the treatment and punishment ideologies is that in the former the inmate is assigned to a correctional...

Words: 10996 - Pages: 44

Premium Essay

Court Observation

...someone would be able to assist me. Soon, someone escorted me into the court room. I looked around and tried to get familiar with the surrounding seeing as how this was my first time being in a court room. I quickly learned that the docket schedule to be heard were criminal and traffic cases. There were a few people waiting on the bench-seats, some by themselves and others with their attorneys and a few people sitting in the jury box with dark blue jail uniforms on. I took my seat, adjusted my eyes and ears, and began to feverishly take notes. The case to be heard by the judge was People V. Ms. X. Ms. X was a small girl with long blonde and pink hair, hardly someone you would expect to face a judge in a prisoner jumpsuit. She was on probation for a multitude of offenses including a possession of a controlled substance and domestic violence charges. She admitted to a long time struggle with substance abuse, particularly Vicodin. She...

Words: 358 - Pages: 2

Premium Essay

Past, Present, and Future Trend of Criminal Justice

...In order to study the past, present and future implications of the probation and parole system, I had to study the history of both. I will begin with the history of probation and then talk about the history of parole. I will also talk about how probation and parole work in the present and how and what will happen to both probation and parole in the future. Probation comes from the Latin verb probare which means to prove, to rest. Probation was first introduced to the United States in 1841 when a boot-maker by the name of John Augustus attended court to bail out a drunkard. This offender was released to the custody of Mr. Augustus making him the first true probation officer, the offender was told to return to court in three weeks time for sentencing. During the time the offender was in the custody of Mr. Augustus he cleaned up his appearance and demeanor. Mr. Augustus had the belief that abusers of alcohol could be rehabilitated through the use of understanding, kindness, and sustained moral suasion not convictions and jail sentences. His beliefs were based on his affiliation with the Washington Total Abstinence Society, they abstained from alcohol. Augustus was a volunteer probation officer for 18 years. He began the practice of evaluating the prospective probationers paying close attention to whether the candidate would prove to be a successful candidate for probation. Things that were considered in a successful candidate were the character, age, and influences...

Words: 2038 - Pages: 9

Premium Essay

Criminal Justice Internship

...Adult Probation The Cook County Adult Probation Department was established in 1911. It is the largest probation agency in Illinois and the largest probation agency int he United States. The department is accredited by the American Correctional Association. The department operates under the Office of the Chief Judge of the Circuit Court of Cook County and administers a wide range of programs covering both standard and specialized probation supervision and pretrial and pre-sentence services. It operates out of 18 office locations and has approximately 670 employees. Each year the probations complete approximately 120,000 hours of community service. The Adult Probation Department receives nearly 18,000 new probation supervision cases annually and has an active caseload of more than 25,000 probationers, 90% of whom have been sentenced for felony offenses. Eighty-eight percent of probationers are assigned to standard caseload supervision, while 12% are supervised in specialized programs designed for specific offender populations. Probation is a criminal sentence which allows defendants to remain in the community in lieu of incarceration. It is the most frequently used sentencing option. Nearly two-thirds of all convicted offenders are sentenced to probation. While on probation, offenders must comply with strict conditions that create opportunities and encourages them to become responsible, productive and law-abiding members of the community. The probation departments...

Words: 2896 - Pages: 12

Free Essay

What Are the Challenges Associated with Managing in a Business with High Fixed Costs Like Airlines?

...Probation: A Crime Control Policy Yarahi Reinaldo Florida International University April 17, 2011 Abstract Probation is one of the alternative responses for prison overcrowding, and it is the primary prosecutorial instrument in the war of drugs. It is an agency that plays two roles in the criminal justice system: it works as a law enforcement agency (protecting the society) and it provides social service (offering rehabilitation for minor offenders who pose minimal risks to public safety). The state department of corrections is in charge of probation when this is fulfilling its executive function. On the other side, the local courts or the state judiciary is responsible for probation officers when it plays its judicial role. Probation’s law enforcement function belongs to the executive branch and its social role fit into the judiciary branch (probation officers bound by the will of the court). Probation, as an alternative to incarceration, is one of the most frequent sentences used in United States. It brings benefits to the individual and the government. The offender receives a sentence while not staying in prison, and the government saves money on not sending the offender to incarceration. Juvenile offenders occupy a decent number on the probation system. More than half of juveniles who receive a juvenile court sanction are placed on probation (Worrall, 2008). This could have the explanation that our criminal justice system is more dependent on...

Words: 2504 - Pages: 11

Premium Essay

Cooper Pharmaceuticals

...Problem Statement Bob Marsh, a detailer at Cooper Pharmaceuticals Inc. was terminated from services, by the company. Bob Marsh was a respected detailer in his territory and had served for 12 years. Though his dismissal was initiated after much consideration from the management, it was not well received by the clients of CPI, who considered him efficient and effective. The President of CPI received letters and calls from displeased clients who wanted justification for Bob Marsh’s termination from service. About CPI and the detailers - CPI was a major manufacturer of prescription drugs for medical and dental drugs. Products were carried by drugs wholesalers and drug stores for resale to general public. - CPI had a sales force of 500 detailers who called regularly on doctors, hospital professionals, and dentists, to promote drugs and make them prescribe. Each detailer was responsible for 200 physician and hospital accounts with an assigned geographical territory. - Each detailer was a pharmacy graduate and had previous experience in retail drugstores. - Every detailer received a formal performance appraisal from his district manager once a year. Informal evaluations happened through the year. The reporting hierarchy was as follows: Bob Marsh and CPI - Bob Marsh was a pharmacy graduate, with experience in retail pharmacy. He was hired by John Meredith, the district manager at Toledo, in 1978. He was appointed at a new salary level of $35,000, below his earning potential...

Words: 912 - Pages: 4

Premium Essay

Court Observation

...TermPaperWarehouse.com - Free Term Papers, Essays and Research DocumentsThe Research Paper Factory"">JoinSearchBrowseSaved Papers"">Home Page » Business and Management Court Observation In: Business and Management Court Observation Court Observation        On Monday I visited the District Court. This was my second attempt at visiting a court room; on my first trip I was told the judge did not have a docket for that day. A docket is defined as a calendar of cases awaiting action in a court. Jurisdiction is what gives the courts the power to hear and apply the law to certain types of cases. District Court has original jurisdiction for the following actions; all Traffic and Ordinance violations, all criminal misdemeanors, preliminary exams on felonies, small claims suits, civil lawsuits (amounts up to $25,000), and all contract disputes between tenants and landlords. When I arrived there were a lot of people waiting and I noticed signs posted on the court room doors that stated "Do not to enter until your name is called". Although I know court rooms are generally open to the public, I did not want to be intrusive so I waited patiently in the Traffic/Cashier line hoping someone would be able to assist me. Soon, someone escorted me into the court room. I looked around and tried to get familiar with the surrounding seeing as how this was my first time being in a court room. I quickly learned that the docket schedule to be heard were criminal and traffic cases. There were...

Words: 540 - Pages: 3

Free Essay

Recreuit Select and Induct

...qwertyuiopasdfghjklzxcvbnmqwertyuiopasdfghjklzxcvbnmqwertyuiopasdfghjklzxcvbnmqwertyuiopasdfghjklzxcvbnmqwertyuiopasdfghjklzxcvbnmqwertyuiopasdfghjklzxcvbnmqwertyuiopasdfghjklzxcvbnmqwertyuiopasdfghjklzxcvbnmqwertyuiopasdfghjklzxcvbnmqwertyuiopasdfghjklzxcvbnmqwertyuiopasdfghjklzxcvbnmqwertyuiopasdfghjklzxcvbnmqwertyuiopasdfghjklzxcvbnmqwertyuiopasdfghjklzxcvbnmqwertyuiopasdfghjklzxcvbnmqwertyuiopasdfghjklzxcvbnmqwertyuiopasdfghjklzxcvbnmqwertyuiopasdfghjklzxcvbnmrtyuiopasdfghjklzxcvbnmqwertyuiopasdfghjklzxcvbnmqwertyuiopasdfghjklzxcvbnmqwertyuiopasdfghjklzxcvbnmqwertyuiopasdfghjklzxcvbnmqwertyuiopasdfghjklzxcvbnmqwertyuiopasdfghjklzxcvbnmqwertyuiopasdfghjklzxcvbnmqwertyuiopasdfghjklzxcvbnmqwertyuiopasdfghjklzxcvbnmqwertyuiopasdfghjklzxcvbnmqwertyuiopasdfghjklzxcvbnmqwertyuiopasdfghjklzxcvbnmrtyuiopasdfghjklzxcvbnmqwertyuiopasdfghjklzxcvbnmqwertyuiopasdfghjklzxcvbnmqwertyuiopasdfghjklzxcvbnmqwertyuiopasdfghjklzxcvbnmqwertyuiopasdfghjklzxcvbnmqwertyuiopasdfghjklzxcvbnmqwertyuiopasdfghjklzxcvbnmqwertyuiopasdfghjklzxcvbnmqwertyuiopasdfghjklzxcvbnmqwertyuiopasdfghjklzxcvbnmqwertyuiopasdfghjklzxcvbnmqwertyuiopasdfghjklzxcvbnmrtyuiopasdfghjklzxcvbnmqwertyuiopasdfghjklzxcvbnmqwertyuiopasdfghjklzxcvbnmqwertyuiopasdfghjklzxcvbnmqwertyuiopasdfghjklzxcvbnmqwertyuiopasdfghjklzxcvbnmqwertyuiopasdfghjklzxcvbnmqwertyuiopasdfghjklzxcvbnmqwertyuiopasdfghjklzxcvbnmqwertyuiopasdfghjklzxcvbnmqwertyuiopasdfghjklzxcvbnmqwertyuiopasdfghjklzxcvbnmqwertyuiopasdfghjklzxcvbnmrtyuiopasdfghjklzxcvbnmqwer...

Words: 1206 - Pages: 5

Free Essay

Up to Yangtze

...a motto can influence people with different personality in different ways. In this movie, this motto had lead Jerry to become a money advocate person. As a service provider, he did not give his best services to the cruise but he chose to serve only those who were capable and willing to give tips but critic other customers who doesn’t give him tips is not ethnical. His attitude cannot be accepted in the workplace and therefore his manager did not continue his contract after his probationary period. Compare Jerry to Gordon Gekko, Jerry is an impulse person and he doesn’t know how to plan his future well. His self-centered and ego personality had brought him to the failure. He was failed to continue working in cruise after the probation period. But Gordon, he always got a plan for his next steps. Gordon Gekko’s motto “Money never sleeps” means money never rests meaning to say that we can make money at any time once we know the way of earning money. After he was caught in jail, the money that he earned still belongs to him after he was out of jail although with some dirty...

Words: 251 - Pages: 2

Premium Essay

Anythg

...Some Basics about Gratuity: * Gratuity Act is applicable to all establishments, where number of employees, are 10 or more in any day of the preceding 12 months.  . * Charitable institutes and hospital are also covered under the act. * It includes both commercial and non commercial establishment like educational institutes etc. * Only Basic and Dearness allowance should be considered as wages for the purpose of Gratuity. * Gratuity payment formula:   Example: If an employee leave company after 10 years and his last Basic + Dearness allowance is 10000 then his gratuity will be paid as per following formula.   (10000/26)*15* 10   Please note that above formula will remain same irrespective of employee working in 5 days a week establishment.     FAQ  1: Can an employee claim Gratuity even before completion of 5 years? Yes, An employee can claim gratuity even before completion of 5 years in followings cases: * Death (to his nominees) * Disablement   But the quantum of gratuity will be as per act.   FAQ  2: Can employer forfeit Gratuity, even if employee has completed 5 years? Yes, employer can forfeit gratuity even if employee has completed 5 years in following cases:   * If the services of such employee have been terminated for his riotous or disorderly conduct or any other act of violence on his part, or * If the service of such employee have been terminated for any act which constitutes an offense involving moral turpitude, provided...

Words: 2148 - Pages: 9

Free Essay

Students

...Ltd. Mumbai Pune Road, Pune (MH), India Email: contactus@rolandindia,com www.roland.co.in Reference Date: Dear Sir/Madam, SUB: APPOINTMENT AS…. Welcome to our company. With reference to your application for the captioned post and subsequent test and interview, we are pleased to inform you that you have been selected for the post of Marketing Executive in the FMCG department of the company on the following terms and conditions: Date of Appointment You will be appointed as a Marketing Executive with effect from 6th of March, 2010. Probation Period The probation period will be six months. However, after the said period, it can be extended at the discretion of the company for a further period of next six months. Salary during Probation During the probation period, you will be entitled to fixed salary of US $ 1000 per month. Appointment after Expiry of Probation Period (in case found suitable) After the expiry of probation period, if you are found suitable by the company for the same post or a different post, you will be confirmed in your appointment on a salary of US $ 1800 according to the scale of Marketing Executive as per US Bureau of Labour Statistics, plus other incentives, allowances and contributory provident fund. If you are not found suitable for the post, your appointment might get terminated at the discreetness of the company and in case of such termination you will have no right or claim against the company. Standing Orders You shall abide by the...

Words: 385 - Pages: 2

Free Essay

Alphanumeric

...FAQ 1. How do I apply for the program? Candidates are required to apply online through the website www.federalbank.co.in. The online application format is available in the Careers page of the website. The link to the application form is as follows: Federal Bank Home Page/Careers/Federal Manipal School of Banking/Apply Now! 2. How do I remit the application fee? The applicants can pay the fees using any of the following facilities Payment Gateway using Debit/Credit Card( will be activated in website by 09.10.12) Internet Banking. NEFT (remittance through any Commercial Bank of your choice) Fee Payment Challan provided for remittance at Federal Bank Branches. 3. What is the selection procedure? Candidates shall be selected by Federal Bank through a selection process consisting of an open online exam followed by Personal interview and /or Group Discussion. Online Aptitude test: The online aptitude test will be for duration of 2 hours and shall comprise of the following tests, with a sufficiently high degree of difficulty: Logical aptitude / reasoning Quantitative / numerical aptitude English language General Awareness and Marketing Aptitude Computer Awareness 4. How will a candidate be intimated of the online test and interview? The Candidates should note that the entire selection procedure will be Online and that all the instructions/ intimations will be provided on the Bank’s website. The candidates are requested to check the website for...

Words: 907 - Pages: 4

Free Essay

Personal Dilemma - Corporate Ethics

...Planning Manager, I had to personally lead and coach a sub-team of three members to manage major infrastructure projects such as the Circle Line and Tuas West Extension which involve providing project planning support, progress monitoring and reporting against baseline, coordination with contractors, scenario studies and mitigation analysis to ensure timely completion of the projects. In 2012, I was tasked to take charge of a new recruit who had just graduated and was specially recruited by the HR from China. I was responsible to provide regular advice and guidance to her on daily work processes and assignments. It was LTA’s policy that all new recruits are to be placed under a six-month probation, hence my responsibility also include appraisal of the recruit’s performance during the probation period and recommendation for her confirmation of the job based on her performance. As I was only newly promoted into the job of the Deputy Planning Manager, I had no prior experience in guiding a new recruit and appraising her performance. Nevertheless, I put in my best efforts to make the new recruit feel welcome to the team by organizing welcome lunches with the team and the department colleagues. In terms of work, I also personally briefed her on her work scope and responsibilities and provided one-to-one training on the software tool which is...

Words: 1176 - Pages: 5